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4 questions to address your appointment cancellation challenges

One of the most stressful things that can take place in a dental office is a canceled appointment. It can throw off an entire day and create logistical nightmares. The only thing more stressful is coming up with a way to reduce the number...

source: By Scott Murray
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With the nation's first opioid lawsuit by a state (Oklahoma) against big pharma underway last week and expected to last through the summer, even more light is being cast on the country's growing opioid epidemic. The American Dental...

source: By Tammy Adams

Your office manager has handed you a pile of printed résumés and you grumpily flick through them. Why are there so few qualified candidates? Why is it taking so long to find the next great addition to your team? As I lecture around the country, I hear these questions...

source: Dentistry iQ

In the President's column of the May 2019 edition of the ADAA Update, inappropriate references were made to ADAA "enemies" and the use of the term "rock star" to describe dental assistants. These references were not supported by the ADAA Board of Trustees. On May 24, 2019,...


I can attend continuing education classes, and my boss will pay for them. But he won’t pay me for my time while attending the classes. Forget that! If he won’t pay me to attend CE, then I won’t go. That’s OK, right?

source: Dentistry iQ

Challenges, disappointments, and setbacks. Unfortunately, you can count on experiencing all of these from time to time in your practice. But can your team count on you to lead them through all of the ups and downs? One of the hallmarks of great leadership is emotional control...

source: Dentistry iQ

Let’s face it, dental assisting is a mentally, emotionally, and physically taxing career for over 330,000 men and women in the US. Yet there is a shortage, not only in the US, but in Canada and worldwide. Granted, dental assisting...

source: Dentistry iQ


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