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The ALA Worldwide Directory is published annually and distributed to all members, as well as our government partners at AAFES, NEXCOM, VCS, MCX, CGX and DeCA.
Take a moment to ensure we have your correct contact information, title, phone number and email address:
Visit the ALA member website at https://ala.enoah.com.
Log in using your username and password, then
click on "My Profile".
Make any necessary changes and save the info!
Please complete your updates by Feb. 28, 2019.
The 2019 ALA Worldwide Directory will be published in May.
If you do not have a login, you can create one on the ALA member website by clicking on the "Activate or Create My Account" button.
Questions? Please email Tracey Durand.
Alder Foods issued a statement announcing the appointment of David Lloyd Johnson as the company's new President. He will be responsible for leading the next era of Alder's growth. The statement goes on to explain that one of the company's imperatives has been for some time "to identify an executive who brings to the role the right combination of military channel knowledge, business acumen, personal integrity, and people leadership skills. Alder always has been and will remain a family business." Michelle Keating will remain CEO of the company.
David Johnson began his career in the military resale industry 30 years ago at C. Lloyd Johnson Company, a company founded by his grandfather in 1946. Most recently, David served as the President of the Military Division for Acosta Sales & Marketing, having sold his family business to Acosta in 2008. A U.S. Navy Reservist and former American Logistics Association Board Chair, David is a customer of and passionate advocate for the DeCA benefit. He began his role at Alder on March 4th.
Understands how important the benefit of the Commissary and Exchange is to the active duty and retired military service personnel. We will work with a manufacturer to bring their variety of products to this unique market. Bisek & Company's sales team is dedicated to doing what it takes to keep those special shoppers coming back to the Commissaries and Exchanges. Contact Bisek & Company so we may help you better understand what it takes to succeed in expanding your role in this very special benefit. Contact Don Stickles (firstname.lastname@example.org) or Gil Lewis (email@example.com).
There is the often quoted saying that "if you are not moving forward, you are going backwards" and that is a double down in the competitive business environment of military resale. It is against this backdrop of the constant business churn inside and outside the gate and the decision by DoD to move forward with some sort of consolidation planning that the ALA Board of Directors convened a special strategic planning meeting on 20-21 February 2019. Led by ALA Chairman Marty Johnson (E & J Gallo Winery) the Board of Directors and President Maurice Branch reviewed the now and the way ahead for the ALA with a critical look at staff capabilities, fiscal realities and the skills needed to address the issues of the future. In order to best shape the discussion, Chairman Johnson initiated a member survey prior to the planning session to best guide discussions consistent with member needs and perceptions. Some of the key takeaways were:
Chairman Johnson challenged the Board with a series of tough discussions on needs and capabilities. The thrust of this initiative was to look out 10 years to the patron and shopping experience of the future and walk needs back to today. The Chairman pointed out that this is an on-going process and strategic planning never ends. Key outcomes and initiatives will be detailed to ALA membership as they mature.
- The current association business model is not the ideal configuration to address future needs.
- A new marketing strategy needs to be developed to focus on the future issues facing military resale.
- The association needs to develop a solid succession-planning model to sustain initiatives.
- Past success is just that ... in the past.
In late May 2018, DOD assembled a cross functional team to develop a business case analysis (BCA) for the enterprise management of the Defense Resale System. The Task Force recommended that action be initiated towards consolidation and the Services (Army, Air Force, Navy) concurred with comments. On 1 March 2019, the Acting Chief Management Officer, Lisa Hershman approved the business case and authorized the Task Force to begin consolidation planning. There are some specific issues that are impacting this initiative effort moving forward, specifically:
The immediate focus of the Task Force will be to accomplish the planning tasks necessary to achieve initiating operating capability so it is ready to go once the congressional approvals are achieved. The decision memo gives wide authority to the Task Force Director (Major General Keith Thurgood, USA Retired) to provide direction to the current resale entities “on all material, strategic, operational, and organizational matters”. In addition, if this initiative is approved, the Task Force Director will serve as an advisor to the oversight boards of the separate resale entities which will eventually make up the DoD Resale Enterprise.
- There are funding restrictions on the use of appropriated funds for consolidation prior to October 1, 2019.
- Consolidation will require congressional action.
- The creation of a new Defense Agency to manage the enterprise if one is to be established will also require congressional action.
Defense officials are a step closer to merging the three military exchange systems and the commissary system into one "defense resale enterprise."
In a memo signed March 1, Lisa Hershman, acting DoD chief management officer, approved the business case for the merger.
The Defense Commissary Agency announced this week that Rogers Campbell, SES Executive Director of Sales, Marketing and Policy would assume the duties of Executive Director, Store Operations where he will provide oversight of all commissaries worldwide. Mr. Campbell has nearly a decade of leadership experience with DeCA coupled with an extensive private sector background that positions him well for this leadership position. Mr. Campbell earned a reputation early on as a leader who believed in transparency, engagement with industry and frank discussions. ALA congratulates Mr. Campbell and pledges to continue to engage with his leadership team with the ultimate goal of improving the commissary benefit for the military and their families.
Even before it arrives, President Donald Trump's defense budget proposal is already taking flak from lawmakers over the bookkeeping gimmickry that’s likely to accompany it.
The Washington Times
President Donald Trump signed an executive order that helps active-duty military and sea veterans transition into the Merchant Marine, which handles cargo and passenger shipping but can be called upon in wartime for sealift operations.
President Donald Trump announced March 4 that he intends to nominate former Federal Labor Relations Authority Chiarman Dale Cabaniss to lead the Office of Personnel Management.
Cabaniss has served as counsel and Republican staff director for two Senate committees.
Don't make the same mistakes with privatizing the management of household goods moves that DoD did with privatized military housing. And listen to military families, senators cautioned the commander of U.S. Transportation Command.
Cleaning up and protecting U.S. drinking water from a class of toxic chemicals used in many household items could cost in the tens of billions of dollars nationally, including $2 billion for the Department of Defense alone, witnesses testified before a House panel urging the federal government to move more quickly on the cleanup.
Specific information on upcoming ALA events is posted regularly on the ALA website. To learn more about each event, please click the following links:
CHECK OUT ALA
The following commissary items were recently posted to the ALA Website (www.ALA-National.org):
Go to: www.ALA-National.org, sign in and CHECK OUT the information.
- January Sales – Details and Media Only
- DeCA Sales Team Directory, March 4, 2019
- FAR EAST – DP#10 FINAL Reg Promo 2019 RECAP
- FAR EAST – DP #10 FINAL SPO's RECAP
- Guard and Reserves On Site Sales Schedule
- CRV Values
- PHQ Adds Delete Availability
2019 Commissary Roundtable |
May 16-17, 2019, Richmond, VA
DeCA has an exciting idea for this year's Commissary Roundtable: A video telling the story of individuals in the supply chain.
DeCA will produce a short video to highlight employees at every step of the route, from production to delivery. The video will play during the DeCA presentation at the Commissary Roundtable. The objective of the video is to demonstrate that there is a real and meaningful benefit that is provided through all of the hard work that goes into the manufacturing and delivery of your brand and products to our patrons.
DeCA asks that you distribute the following "casting call" through your company channels and if you have any questions, comments or concerns, contact firstname.lastname@example.org.
Deadline for Casting Call Replies: 03-15-2019
DeCA suggests the following communication through your company channels:
Email Subject: Do you have a military related story to tell?
"Are you a veteran or do you have a family member serving in the military? Would you be interested in documenting a day in your life at work on camera? Are you comfortable speaking about your job, daily routines, what you love about your work and the challenges you face?
If so, tell us your story! The Defense Commissary Agency serves soldiers, sailors, airmen, marines and coast guard members serving around the world, and you are a part of our story.
Send an email email@example.com with a bit of your story today!"
Exchange and commissary shoppers will see more opportunities to save on the installation as military resale officials continue planning more joint sales.
Sharing ideas on improving on-base shopping benefits was the centerpiece of discussion for senior marketing representatives from the Army and Air Force Exchange Service (AAFES), the Defense Commissary Agency (DeCA), Coast Guard Exchange (CGX) the Marine Corps Exchange (MCX), and the Navy Exchange Service Command (NEXCOM) in an annual meeting hosted by DeCA, Feb. 12-13, at Fort Lee, Va.
This marketing conference came less than two weeks after the military resale chief executive officers signed a joint purchasing alliance agreement to maximize resale’s combined buying power for items sold by two or more of the organizations.
These collaborative events have become the norm for exchanges, commissaries and their industry partners as they "work together to create events and promotions to drive military families back to the installation and improve their quality of life," said Ana Middleton, president and chief marketing officer for AAFES.
"We had phenomenal success through seven collaborative events during 2018," she said.
"The military resale community is working on continuing the excitement during 2019. Our cross-agency working groups meet several times a month to plan promotions, bringing the best of what we have to offer to the military community."
The commissary and exchanges partnership is a work in progress, where the resale outlets are applying lessons learned to fine tune opportunities for military patrons, said Hector Granado, DeCA's marketing director.
"We are digging deeper into our sales and transactional data to see what we can improve, what programs are working, which ones aren't, and if they're not working we're making changes," he said. "This year we are determining a new path forward with our joint promotions, and we are getting more targeted, more focused, to deliver a better shopping experience."
Strength in numbers and the ability to innovate by learning from each other were key underlying themes for the resale marketers during their conference, said Richard Honiball, NEXCOM's global chief merchandising and marketing officer.
"Last year, we developed a promotions calendar, we worked together, we broke the ice and we're here today," Honiball said. "Now, we have the learnings and analytics to draw from, and we're looking even deeper at where we're going and what resources we have to coordinate major events across the military resale spectrum."
During their meeting, the military resale marketers addressed the following actions to bolster patron shopping opportunities:
Leading off their meeting, the resale marketers heard from military health and wellness advocates such as Capt. Kimberly Elenberg, a member of the Public Health Service Corps and director of DOD's Operation Live Well. She discussed how the commissaries and exchanges can assist the Department's efforts to improve service members' fitness, especially those who are called on to deploy overseas.
- Communicate the resale channel's role as a force multiplier for healthy living and how that benefits military readiness
- Finalize the 2019 joint promotional calendar for major annual events such as Month of Military Child in April, Military Appreciation Month in May, the Healthy Lifestyle Festival in June, Back-to-School events in August and September and holiday shopping from October through December
- Communicate the benefits of the MILITARY STAR card and educating patrons on how to use credit responsibly
- Improve the connection to troops at the start of their military career
- Share best practices on data related to sales performance, marketing promotions and shopping trends
"We need to make sure that we have service members who are strong and fit," Elenberg said during her presentation. "By working together we help continue to drive them over to the commissaries or the exchanges to identify the [health and wellness] programs that you have set up, the [healthy lifestyle] things that advertise what you have on sale that week, and tell them how to put that all together on a budget to save money."
Scott Poteet, director of marketing for the Coast Guard Exchange, represents the smallest patron base in military resale. But for them, the benefits of collaborating are immeasurable, he said.
"When we collaborate we are leveraging all of this experience and buying power," Poteet said. "Our patrons enjoy the added savings from the joint buying group, the value and convenience of the MILITARY STAR card, and the exciting giveaways and promotions we provide as a group — all of those things are exceptional for the Coast Guard."
Ultimately, the resale conference promoted an all for one mentality for exchanges and commissaries that helps them better serve military members and their families, said Sandra Bates, MCX's chief marketing and innovation officer.
"The biggest takeaway from this marketing conference is that we are all on the same team," Bates said, "and by working together we can improve the experience for our customers — and if they shop with us, shop on base, we can keep the benefit alive."
The commissary's curbside grocery pickup program started its expansion to new locations Friday, while also announcing the closure of the three current locations — and adding a service fee.
The program, known as Click2Go, has been available for free through a pilot program at three commissaries since 2013.
Amazon.com Inc. has challenged grocers by pushing them to lower prices and expand their delivery options. Now the company's latest plans threaten to steal sales of some of the industry's more profitable products.
The e-commerce giant plans to launch urban grocery stores that could offer a spectrum of goods that includes beauty products alongside food, The Wall Street Journal has reported.
Amazon, which bought Whole Foods in 2017 for about $13.7 billion, is planning to open a separate grocery chain, beginning in Los Angeles, according to The Wall Street Journal.
A number of things come to mind when one thinks of Texas: cowboy hats, Tex-Mex food, and wide open spaces are some of them.
What should also be on that list is a century-old grocery store that many Texans swear by: H-E-B.
Naval Base Ventura County commanding officer, Captain Jeff Chism, is hosting town halls to hear the housing concerns of Sailors and their families.
On Feb. 23, Chief of Naval Operations John Richardson and Master Chief Petty Officer of the Navy Russell Smith directed naval installation commanders to make 100 percent contact with Sailors living in government and Public Private Venture housing to ask if their housing is satisfactory.
Since 2016, Square Roots — the indoor urban farming startup founded by Kimbal Musk and entrepreneur Tobias Peggs — has been producing a steady output of fresh herbs and greens. In 10 shipping containers in a Brooklyn parking lot, the Square Roots team harvests the produce for local distribution to New York grocery stores, and educates young people interested in learning this new, tech-driven method of agriculture.
Why Should I Attend?
The 2019 Exchange Impact Workshop comes at a perfect time. The military resale channel is experiencing unprecedented challenges. This Workshop is not just another ALA meeting; this event is a full-fledged two-way, open dialogue, Q&A meeting of AAFES leadership and ALA members. DoD is carefully monitoring what is happening in the military resale arena. As members of ALA (and there are more than 400 of ALA members who identify as having business with the exchanges) and suppliers to AAFES, take this opportunity to build, strengthen and grow your relationship with our Army and Air Force partners.
The 2019 Workshop is about solidarity, credibility and partnership. There may never be a moment quite like this one in military resale; there may never be a meeting — an opportunity — as unique as this one!
Register online for the Impact Workshop .
Download the preliminary agenda.
for information on how you can support the 2019 Exchange Impact Workshop!
DFW Chapter Golf Tournament & Social
Join the DFW Chapter at Top Golf on Monday, March 25 from 4-7 p.m. for a golf tournament and social. Golf, socialize or both! Proceeds will support AREA Scholarship Fund. Download the registration form and additional details.
Target hopes to lure younger shoppers by teaming up with preppy lifestyle brands.
In the past, it's sold exclusive merchandise from clothing company Lilly Pulitzer, shoe retailer Toms and rain boot brand Hunter. On Thursday, Target announced it will be teaming up with Vineyard Vines, best known for its shirts embellished with a logo of a smiling pink whale.
Gap Inc. said that it will split into two independent publicly traded companies — one comprised of its Old Navy brand, and the second a yet-to-be-named company that includes its other brands like Banana Republic and Athleta.
The Dallas Morning News
Fresh off an earnings report that included better-than-expected quarterly profit and the closing of 27 more stores, J.C. Penney's new CEO says she's confident about the future but concedes "we need to move faster."
Everyone likes a good ranking. It generates discussion, stimulates debate, educates and allows for more in-depth exploration. International retailer rankings over the past two decades have fallen short in delivering against these objectives for a few reasons, particularly when looking at retailers that move up and down the rankings from one year to the next.
Convenient Store Decisions
C-store loss prevention requires a multifaceted approached, but tried-and-true best practices remain key.
Kum & Go is taking a new approach to c-store loss prevention in 2019, starting on the 'TRL path.'
The Retail Industry Leaders Association introduced TRL (Total Retail Loss), designed to encourage businesses to consider loss differently, a couple years ago.
Convenience Store News
The Food and Drug Administration is zeroing in on retailers as the agency works toward ending underage tobacco use.
Action comes one month after the FDA filed complaints seeking No-Tobacco-Sale Orders against select locations of Circle K Stores Inc. and Walgreens for selling tobacco products to underage consumers, as Convenience Store News previously reported.
CSP Daily News
From maintaining accurate inventory to placing orders on the fly, C-store retailers have endless to-do lists. Thankfully, there are specific technology solutions available to make these tasks quicker, easier and more efficient.
Convenience Store News
7-Eleven Inc. plans to grow its footprint by first testing a new store concept.
The convenience retailer welcomed customers at a new Dallas-area convenience store on Sylvan Avenue at Interstate 30. The location is the first of six new test stores the company plans to open around the United States, according to the Oak Cliff Advocate.
Los Angeles Air Force Base
In today's military environment, the Air Force isn't just focused on aircraft being in top shape and powered by the right fuel to defend our nation.
The Air Force Services Activity, through its comprehensive healthy food initiative, or HFI, continues zeroing in on the human weapons system – our nation's Airmen – and providing them "with the right nutrition to increase lethality; ensuring a more ready force to meet mission requirements," said Bill Spencer, AFSVA's Food and Beverage Division chief.
"Our customers continue to seek performance 'fueling' menu items," Spencer said. "And through our HFI approach, we're delivering that."
Research from the Anxiety and Depression Association of America has found a number of factors that increase risk of Major Depressive Disorder in military spouses.
This study used information gathered from the largest longitudinal study ever conducted to assess the impact of military service and several other data sources, such as electronic personnel files.
The Redstone Rocket
Anyone who is not affiliated with Redstone Arsenal can now obtain an installation access badge after passing a background check at the Gate 9 Visitors Center.
Redstone's new installation access policy says that badge will allow the general public access to recreational and various Family and Morale, Welfare and Recreation activities on post.
7701 Las Colinas Ridge, Ste. 800, Irving, TX 75063