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Home   About   Membership   Forums & Meetings   Government Affairs   Members Only Oct. 11, 2013


 




PRESIDENT'S MESSAGE


Hawaii Food Show is a go ... with some modifications:

With all of the turmoil experienced during the government shutdown and the flurry of activity at the National Convention to minimize the impacts on the supply chain and get commissaries in CONUS reopened attention was diverted from another significant event and that is the ALA Hawaii Conference and Food Show. The show will take place with around 70 participating vendors at the Hawaii Prince Hotel in Honolulu. There will be a welcome reception on Tuesday night 15 October and the Food Show will be open for display and review on Wednesday 16 October. On the government side, the exchange buyers, store directors from commissary and exchange operations in Hawaii and senior management from all resale commands will be present at the reception and at the food show. The twist in the schedule is the fact that DeCA is still under travel restrictions so the DeCA leadership (Dave Carey) and OCONUS buyer (Vicki Sliwicki) will not be able to attend in person but as is customary, they will be part of the item review and addition process. It will be a great chance to hear first hand from the management personnel on the ground about the impacts of the shutdown and the status of reconstitution efforts. Representing ALA national will be J. D. Fenessy, Chairman Emeritus and member of the ALA Board of Directors.

Passing of a friend — Pete Isaacs:

Dear friends,

Pete passed away this morning at about 9 a.m. He was home and surrounded by his family and we are grateful that his passing was peaceful.

Please forward this message along to anyone who we may have missed. We will communicate our plans for memorial services in the days to come.

Thanks to all of you for your prayers and support over the last few weeks.

I can't tell you how much they have been appreciated by our family other than to simply thank you again.

Maryann


Congressman Walter Jones weighs in on supply chain disruption and losses caused by commissary shutdown:

Congressman Walter Jones is asking the Secretary of Defense for an accounting of losses incurred by the recent shutdown of stateside commissaries precipitated by a government shutdown.

Click here to read Walter Jones' letter to Secretary of Defense Chuck Hagel.

Blue Ribbon Panel set up to seek supply chain efficiencies:

Following requests for assistance from the resale commanders, the ALA Board of Directors approved the establishment of a Blue Ribbon panel headed by former ALA Chairman David Sisk, Procter & Gamble Global Military CBDM, to leverage business channel efficiencies across the respective supply chains. Sisk will be holding a series of preliminary meetings with the commanders as a plan of action is put together. This is a critical undertaking that will benefit and strengthen this important partnership that is the strength of the military resale system.


ALA letter hits home:

Pay protected but shutdown stings military multiple ways
Read the Full Story
Progress-Index
As House Republicans prepared to close down a large part of the government in their latest attempt to gut the 2010 Affordable Care Act, one of their own introduced the Pay Our Military Act (HR 3210) to allow military members to be paid through the shutdown.

Valued associates weigh in on commissary closure:

JWV demands the protection of commissary benefits during government shutdown
Read the Full Story
Jewish War Veterans of the United States of America
The Jewish War Veterans of the USA urges the Department of Defense to protect our service member's benefits by keeping stateside commissaries open during this government shutdown.

Commissary reopens, many Fort Campbell civilians back at work
Read the Full Story
The Leaf Chronicle, Chris Smith
The Fort Campbell Commissary reopened and many civilian employees recently returned to post, as DoD officials expanded the scope of employees exempt from the government shutdown. While the on-post grocery store is "open for business," that doesn't mean everything is back to normal, said Robert Jenkins, Fort Campbell spokesman.

Military families hail commissary return in Collier after brief shutdown
Read the Full Story
Pittsburgh Post-Gazette, Jonathan D. Silver
The commissary shutdown affected 11,000 federal workers and thousands more active, retired and reserve members of the military and their families. Prices at the commissary can be at least 30 percent less than at retail supermarkets, and access to the cut-rate supplies is considered a key military benefit.



Patrick B. Nixon
President, American Logistics Association




WASHINGTON UPDATE


VA secretary warns of shutdown impact on veterans, families
Aerotech News
Veterans Affairs Secretary Eric K. Shinseki painted a dire picture Oct. 9 of the impact of the government shutdown on benefits and services to veterans — from a slowdown in claims reviews to the threat of cancelled compensation checks to more than 5 million beneficiaries if funding isn't restored soon.
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COMMISSARY ANNOUNCEMENTS


Commissary Web Posts

The following commissary items were posted to the ALA Website as of 10 a.m., Oct. 10, 2013.

PROMOTIONS
Canning, Far East Final Quantities.
2014 Winter Club Pack Program (Jan-Mar 14).
Fall Club Pack, Far East & Alaska Final Quantities.
Winter Cocoa/Cider, Far East & Alaska Final Quantities.

NOTICES TO TRADE
None Received.

MISCELLANEOUS
Adds/Changes/Deletes for Week 13-40 (Last Week). None will be received for this week.
CRV Values.

SAVE THE DATES
Oct. 15–17, 2013: 2013 Hawaii Food Show, Hawaii Prince Hotel, Honolulu, Hawaii





TRENDING ARTICLES
Missed last week's issue? See which articles your colleagues read most.

    Wal-Mart cutting orders as unsold merchandise piles up (Bloomberg)
CLICK2GO (Fort Lee Traveller)
Pentagon chief, at Korean DMZ, says US will not cut force in Korea (Reuters)
Inventure to buy frozen vegetable processor (Food Business News)
Calming an irate customer (Inc.)

Don't be left behind. Click here to see what else you missed.


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COMMISSARY NEWS


Sam's Club waives membership fees for military personnel during shutdown
The Balimore Sun
Sam's Club is waiving membership requirements for military personnel and retirees and their families during the government shutdown. The retailer said it decided to waive the fees after dozens of commissaries on military bases were closed by the shutdown.
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Sandwich and sushi prep tables and grab-n-go merchandisers
Federal Business Opportunities
This solicitation is being issued as a 100 percent set-aside for small business for sandwich prep and sushi prep tables and grab-n-go merchandisers. An Individual Waiver of the Non-manufacturer Rule was granted for this procurement only that allows small businesses to offer the product of a large business manufacturer. This equipment will be used by Defense Commissary Agency commissaries in the continental United States and overseas locations, excluding Europe. However, for overseas stores, except Alaska and Hawaii, the contractor would only be responsible for preparation for overseas shipment and delivery to the port.
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  Direct Mail Reaches Military Families Where
They Live


Military Family Residents Mailing List: Active Duty families at home address on military bases
Judy Johnson's Military Family Mailbox: Co-op envelope
MilitaryShoppers.com Email: Opt-in email list of registered members

Contact: Military Media Inc. 845-454-7900.
info@MilitaryMedia.com     www.MilitaryMedia.com
Providing media to reach the military audience since 1974.
 


Hewlett Packard hardware, software, maintenance support; Microsoft and Citrix software licenses, Citrix maintenance support
Federal Business Opportunities
The Defense Commissary Agency issued a competitive delivery order, HQC007-13-F-0017 against an existing NASA SEWP IV IDIQ, for brand name Hewlett Packard hardware, software and their maintenance support and brand name Microsoft and Citrix software licenses and the Citrix maintenance support in accordance FAR Part 6.302-1(c)(1), application of brand name descriptions.
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Good technology server licenses and maintenance support
Federal Business Opportunities
The Defense Commissary Agency issued a competitive delivery order, HQC007-13-F-0016, against an existing NASA SEWP IV contract vehicle, for brand name Good CAL Server licenses and maintenance support in accordance FAR Part 6.302-1(c)(1), application for brand name descriptions.
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Federal contracts awarded by federal agencies in Virginia
TMCnet
The following federal contracts were announced by federal agencies based in Virginia on Oct. 8.
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Shelf stocking, receiving/storage/holding area and custodial operations
Federal Business Opportunities
Furnish all supervision, personnel, equipment and supplies necessary to perform shelf stocking, receiving/storage/holding area, and custodial operations for the Defense Commissary Agency, Kodiak USCG Commissary, located in Kodiak, Alaska, in accordance with the Government's Performance Work Statement. The solicitation includes a base period (June 1, 2014 through May 31, 2015) and four one-year option periods. This acquisition is a 100 percent set-aside for small business concerns.
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Highplains Marketing Services' acquisition of S. Schwartz Sales
Highplains Marketing Services, Inc. is proud to announce its acquisition of the brokerage business S. Schwartz Sales for expanded coverage of the U.S. Northeast corridor. HMS has been a military only broker for over 32 years servicing military commissaries, exchanges and delis in the U.S. and worldwide. For over 20 years, HMS has provided its broker services to its Northeast corridor clients with the assistance of S. Schwartz Sales.

The acquisition of S. Schwartz Sales' brokerage business and employment of its brokerage business employees is a key step in HMS' long term business plan to expand its U.S. and worldwide coverage of military commissaries, exchanges and delis. With the acquisition of S. Schwartz Sales Northeast brokerage business, Highplains Marketing Services is competitively situated to provide complete U.S. and worldwide brokerage services to all branches of the military and is provided with exceptional opportunities to cost effectively increase brand sales and streamline communication with HMS' clients and customers. HMS is truly excited to announce its expansion and to share its outlook for future business growth.

Effective Oct. 1, 2013 S. Schwartz Sales, under Mike DiFilippo, will continue to operate its Business Solutions Division, which offers in-depth sales and marketing support to manufacturers for the military resale system worldwide.

Contact Information:
Erica Ford, Vice President of Operations
Highplains Marketing Services, Inc.
erica@highplains-marketing.com

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Groceries are cleaning up in store-brand aisles
The New York Times
Grocery store brands once carried a stigma. With no-frills white packaging that telegraphed bargain basement and low quality, they were a last resort for consumers on tight budgets. Today, they are the stars of grocery store shelves and refrigerated cases. From Safeway's Open Nature to Target's Archer Farms, grocery brands are challenging traditional brands from food companies, and preserving or improving their own slim profit margins.
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Majority of consumers avoid online grocery shopping
Progressive Grocer
As tech-savvy consumers download coupons and compare prices via smartphones, many others are less inclined to use technology while they shop, so finds Fusion Marketing's ConsumerInsights research. While 21 percent of consumers download apps from retailers, the majority said they would prefer not to receive personalized ads tailored to their specific shopping patterns, according to Fusion Marketing data, which found the same consumer group's view of receiving retailer offers through text messaging to be too invasive on their privacy.
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Cracker Barrel ready to enter grocery stores after agreement with Kraft
Nashville Business Journal
Lebanon-based Cracker Barrel Old Country Store has reached an agreement with Kraft Foods that will allow merchandise licensed by the restaurant chain to be sold in grocery stores.
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Consumers are stocking up on specialty
The Gourmet Retailer
Consumers are choosing specialty foods over conventional foods at record levels, according to new research from the Specialty Food Association. Close to 75 percent of U.S. consumers report making specialty food purchases this year, a major increase since 2009 when only 46 percent reported that they bought these high-quality products. Consumers surveyed claim they spend about one-quarter of their at-home food dollars on specialty chocolates, cheeses and oils.
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Fort Belvoir recycling program creates Facebook page
Belvoir Eagle
Fort Belvoir's Recycling Center recently created a Facebook page to provide information regarding the installation's program offerings. The page was created a month ago, and is designed to reduce the amount of phone calls from people and organizations seeking clarification on what can be recycled, said Fred David, Directorate of Public Works' Environmental and Natural Resources Division, solid waste and qualified recycling program manager.
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FEATURED ARTICLE
TRENDING ARTICLE
MOST POPULAR ARTICLE
Mandating flu vaccines: What employers should know
AccountingWEB
Seasonal flu is not only unpleasant for employers and employees, it's expensive. Each flu season, nearly 111 million workdays are lost because of the flu, the U.S. Department of Health & Human Services has found.

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VA: All veterans' benefit payments will be disrupted if a shutdown goes beyond 2 weeks
The Washington Post
The Department of Veterans Affairs told congressional officials that all benefit checks it issues, including disability claims and pension payments, will be disrupted if a government shutdown lasts for more than two or three weeks.

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Wal-Mart cutting orders as unsold merchandise piles up
Bloomberg
Wal-Mart Stores Inc. is cutting orders it places with suppliers this quarter and next to address rising inventory the company flagged in last month's earnings report. Recently, an ordering manager at the company's headquarters described the pullback in an email to a supplier, who said others got similar messages.

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EXCHANGE NEWS


Wal-Mart, Target expanding with smaller, urban store formats
Pacific Business News
Wal-Mart Stores Inc. is aggressively expanding into urban areas with its "Neighborhood Market" stores that are a fraction of the size of traditional Wal-Mart stores, while Target Corp. is testing its smaller format "City Target" stores in a handful of cities.
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RadioShack said to seek funds in 2013 for vendor support
Bloomberg
RadioShack Corp., the consumer-electronics seller that lost $139.4 million last year, plans to raise funds by the end of 2013 to persuade suppliers to support its turnaround effort, people familiar with the matter said.
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Study: Millennial parents just like those from previous generations
Advertising Age
Millennials have been discussed ad nauseum as being a generation different from its predecessors — one that's entitled, tech-savvy, style-driven, health-conscious and unattached. But one new study suggests that not only are those designations misleading, they're downright false, especially for the older cohort of millennials, ages 25 to 34, half of which are parents.
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In the wide world of retail, image really is everything
Retail's BIG Blog
Consistent job growth: it's not something most industries can claim. But retail is one of them. Between January 2009 and January 2012, the retail sector added nearly 300,000 new jobs. These incremental gains have helped put a dent in an otherwise stagnant U.S. employment rate (7.3 percent), but it's not enough.
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Wal-Mart opens largest online fulfillment center
USA Today
Wal-Mart Stores recently unveiled its largest ever warehouse dedicated to filling online orders as the world's biggest retailer steps up competition with Web rival Amazon.com. The warehouse, based in Bethlehem, Pa., will be more than 1 million square feet and employ over 350 full-time staff when it opens in the first quarter of 2014.
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Storage product retailer Container Store files for $200 million IPO
Reuters
The Container Store Group Inc, a retailer of storage products, filed with U.S. regulators to raise up to $200 million in an initial public offering of its common stock. The company, which sells a range of storage products from laundry baskets to luggage, said it operates 62 stores in 22 American states and the District of Columbia.
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Ikea, Menards tops in customer-loving
MediaPost
While retailers are inclined to toss the phrase "customer-centric" around almost as often as they say "30 percent off," very few actually excel at focusing on consumers. But a new study from Dunnhumby names Ikea the most customer-focused housewares company, with Menards coming in tops among home improvement stores.
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How a government shutdown could affect the restaurant industry
QSRweb
A shutdown could further dampen an already trepid restaurant industry. The National Restaurant Association's August Restaurant Performance Index (which measures operators' Current Situation and Expectations trends), recently released, showed a decline for the third consecutive month. There will likely be a trickledown effect for restaurant operators, in part for the following reasons.
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Neiman Marcus goes to year-round free shipping
USA Today
Neiman Marcus has a free shipping gift for its customers — but it's not just for the holidays. The upscale retailer, known for its one-of-a-kind items and luxury catalog, says it will now offer free standard shipping and free returns permanently for all domestic purchases made on its websites or at its Bergdorf Goodman and namesake stores.
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Tight budgets don't mean millennials won't pony up for iPhones, Chipotle
Forbes
Things haven't been easy for millennials. More are enrolling in college, but just 63 percent are employed and one-third are living at home with parents, according to a Pew Report released earlier this year. Budgets may be tight, but at more than 80 million strong and spending $1 trillion annually in aggregate, millennials are still a powerful buying force, at least in three specific areas: technology, apparel and food.
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Staples buys personalization startup Runa to square up to Amazon in office supplies
TechCrunch
Staples recently announced an acquisition of San Mateo-based Runa, a specialist in e-commerce personalization technology — one of a series of recent moves the company has been making to compete better with Amazon and others in the online sale of office supplies.
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An evolution of Starbucks food
The Wall Street Journal
Starbucks Corp. is beginning to kick some regulars out of its coffee shops. In recent months, Starbucks has replaced pastries it used to carry with baked goods made from recipes from La Boulange, a San Francisco bakery Starbucks acquired last year. The company also has been swapping out Kind granola bars, Peeled fruit snacks and Naked Juice in favor of products made by Evolution Fresh, a juice brand that Starbucks acquired in 2011.
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Shoppers are expected to spend more this holiday season
The Associated Press via ABC News
Optimistic consumers are expected to spend a little more this up coming holiday season. However, as long as the government is shutdown, they may lose some of their optimism and hold back.
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Sears borrows $1 billion
Chicago Tribune
Sears Holding Corp. recently said it has borrowed $1 billion through a new secured loan it will use to pay other debts and prepare for the holiday season.
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Retail stores become shipping hubs to battle Amazon
USA Today
Some of the world's largest retailers are turning their stores into minidistribution hubs to help them compete better online against Amazon.com. Instead of fulfilling Web orders from warehouses hundreds of miles from shoppers' homes, companies including Wal-Mart, Best Buy and Gap are routing orders to stores nearby.
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Fewer buttons? Retailers skimping to boost profits
CNBC
The latest chain store sales numbers show apparel retailers depended more on unusually deep discounts last month to entice consumers and boost sales. It came as consumers were spending more on their homes, cars and other bigger ticket items.
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The coming c-change in customer behavior
LinkedIn
When was the last time you researched customer segmentation for your business? When was the last time you reviewed your customer's decision journey? If your business is like most others, you most likely studied how customers interact on the Web and in the real world some years ago. But, have you observed how customers use mobile, apps, blogs and social network to learn how they find you and how they decide for or against you?
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Looking for similar articles? Search here, keyword(s): Customer behavior.


What you didn't know about 'showrooming'
Inc.
It's what every small retailer fears: Customers come into their shops to check out a product in person ... and then scan their mobile phones for better prices online, ultimately buying the item for a cheaper price somewhere else. It's called showrooming. However a new Columbia Business School report called Showrooming and the Rise of the Mobile-Assisted Shopper found that smartphones could actually lead customers to make an in-store transaction.
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Avoid fraud to prevent 'charge-backs'
Newsday
In the retail world, getting a "charge-back" is like being hit with a triple whammy. You lose the sale revenue and the product that was bought or shipped, and you're subject to fines. A charge-back occurs when a consumer disputes a charge and asks his credit card company to remove it from his bill. Charge-backs can't be totally avoided, but experts say merchants can take steps to decrease them.
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Advanced disaster planning and management for retail facilities
By Archita Datta Majumdar
Retailers face multiple challenges daily to keep their stores in optimum working order, and facility management is in itself a complex task. When faced with an unexpected disaster, management of facilities and business takes on a whole new dimension. Disasters can take a serious toll on businesses, not just in the form of financial setbacks but also in the form of injuries, shortage of workers and even lost lives. In such situations, ensuring that the stores run smoothly and efficiently to prevent further loss of revenue can be difficult.
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EXCHANGE ANNOUNCEMENTS


Thank You from Fisher House Foundation
Fisher House Foundation extends a sincere thank you to all who attended the 66th annual Convention in New Orleans who participated in the 50-50 raffle. Through your generosity, Fisher House Foundation and Richard Harris, President and CEO of the Military Produce Group split the $4,400 that was donated. Fisher House Foundation will use its share of the pot to purchase gift cards from AAFES, NEXCOM, the Marine Exchange, DeCA and the VCS that will be distributed to Fisher House guest families.

Jim

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Maj. Gen. Joseph Ward returns to Exchange leadership team
Public Affairs
A familiar face has reunited with the Army & Air Force Exchange Service. Air Force Maj. Gen. Joseph S. Ward Jr. returned to the Exchange to serve as Deputy Director, effective Sept. 3. "It's great to be back on the Exchange team," Maj. Gen. Ward said. "Though I was on the Board of Directors from 2010-2011, it's completely different to be here now. '’m thrilled to be in a leadership role where I'll interface directly with customers, associates and stakeholders. We have an amazing mission at the Exchange in supporting our nation's finest!"
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Exchange operations to continue in event of government shutdown
Read the Full Story
Public Affairs, Chris Ward
The Army & Air Force Exchange Service will continue operations through the U.S. Government shutdown that started on Oct. 1. The Exchange will be largely unaffected by the shutdown as it is a non-appropriated instrumentality. Nearly 97 percent of its funding is generated by sales and less than three percent of its budget comes from tax dollar support.
NOTE: The Commissaries were scheduled to re-open on Oct. 8, due to some tireless work last week and this weekend by ALA Member companies your Association leadership.

Exchange YTD and Monthly Summary's 2012

CGES Sales August 2013

ALA Executive Briefing (archive link)

Prospective suppliers/vendors

AAFES Press release Archive 2010-2012

AAFES sales flyers (to view click below) Exchange social media advertisements:

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Nautica:
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Sweepstakes:
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(Savings Portal: See all the savings posted here by week from AAFES and DeCA)

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Save the dates:

Oct. 15-17, 2013: 2013 Hawaii Trade and Food Show, Hawaii Prince Hotel Honolulu, Hawaii

Nov. 7, 2013: Hampton Roads ALA Benefit Luncheon for AREA, NEREA, HRALA Scholarships
Noon-3 p.m. at the Lesser Inn at 3319 Shore Drive, Virginia Beach, VA 23451
Featuring special guests Congressman Scott Rigell, VA 2nd NEXCOM CEO Rob Bianchi and AAFES COO Mike Howard

Luncheon buffet with great silent auction items!
Pay by Oct. 25 — $45 for Industry, $25 for Resale
At the Door — $50 for Industry, $30 for Resale

Remit to Hampton Roads ALA, Attn: Paul Wehner, MDV Nash Finch, PO Box 29, Norfolk, VA 23501
Name_________________
Company _______________
Email ________________

Registration deadline: Oct. 29

Companies interested in sponsoring the luncheon are encouraged to contact Tina Davenport, HRALA at Tina.Davenport@asllcnet.com or call 904-874-8937

All sponsor proceeds will be divided among AREA, NEREA, & HRALA scholarships

Dec. 5, 2013: ALA NY Chapter Annual Holiday Luncheon, New York City.

Dec. 13, 2013: ALA DFW Chapter holiday luncheon
Join the ALA DFW Chapter for a festive holiday luncheon and auction at the Las Colinas Country Club, 4400 N. O'Connor Blvd., Irving, Texas. Guest speakers include: CEO Tom Shull and CMO Ana Middleton
Click here to view flier.

Go to: www.ALA-National.org, sign in and CHECK OUT the information.





MWR NEWS


Joint Base remains open — services affected by government shutdown
DCMilitary.com
With the government shutdown, Joint Base Anacostia-Bolling remains open but some services are affected due to the lack of funding. JBAB Commander, Navy Capt. Anthony T. Calandra said the installation remains open and continues to conduct its national security and other critical missions.
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Despite shutdown, Navy providing critical services
WVEC-TV
Despite the government shutdown reaching its third day and thousands of civil servants furloughed, the Navy is able to continue providing numerous critical services, including counseling and religious programs offered by its chaplain corps. Other vital services which were exempted from being shut down, and therefore still in operation, include suicide and substance abuse counseling, sexual assault and prevention response and prevention initiatives.
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Continuing family support through government shutdown
Before It's News
Our service members, their families and survivors have responded brilliantly to all that's been asked of them, especially since the start of combat operations well over 10 years ago. They have and deserve our respect and support for continuing to serve honorably despite the many challenges associated with the vibrant military lifestyle. Unfortunately, as we all are now aware, another one of those challenges that all of us will have to contend with is the government shutdown.
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2,700 Fort Benning civilians furloughed
Military.com
With the U.S. government in shutdown mode, the local impact was felt through the furlough of roughly 2,700 civilian workers at Fort Benning, through recreation areas closing on West Point Lake, and with area veterans left pondering what it all means for them.
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Government shutdown limits many, closes some on-post services
Fort Leavenworth Lamp
The emergency furlough of Department of Defense civilian employees because of the Oct. 1 government shutdown is affecting many on-post services, according to post officials. The furlough does not directly affect non-appropriated fund civilian employees, uniformed service members or many contractors, so NAF or contract activities and those staffed by uniformed service members are not affected as greatly by the furlough.
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