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Text Version    RSS    Subscribe    Unsubscribe    Archive    Media Kit January 28, 2015


 

AWDI members and installers get more favorable insurance rates according to A.M. Best
AWDI
For the 4th straight year, (in their most recent update of their loss control manual for 2015), the A.M. Best Company again singles out AWDI membership and participation as a positive reference for minimizing loss and setting lower rates for insureds. No other organization shares that distinction.
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Survey: Millennials want Low-E, Energy Star windows
Window & Door
As millennials begin to enter the home-buying market in larger numbers, homes will get a little smaller, laundry rooms will be essential and home technology will become increasingly prevalent, said panelists during an International Builders' Show press conference on home trends and millennials' home preferences.
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10 customer service practices to help retain your customers for life
Forbes
Customer service is not a cost center. Customer service is a competitive advantage that can make or break a business. "Customer service is the new marketing." – Derek Sivers Here is a shortlist of ten essential customer service practices to foster in your business. When you get these right, you will create an unstoppable flywheel — your loyal customers will refer more customers to you, en masse.
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If you've replaced 1 of these recently, you actually made your customer money
Door & Window Market Magazine
Replace an entry door with a steel one lately? Chances are, your customer will recoup more money than they spent on the job. That's according to Remodeling Magazine's Cost vs. Value 2015 report, which has a 20-gauge steel entry door ranked at the top of the list with 102 percent of the cost recouped. According to the report, the national average cost of its replacement is $1,230 and the value at sale is $1,252.
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Pocket doors offer accessibility in every home
BPT via Milwaukee-Wisconsin Journal Sentinel
With growing use of universal design standards, room accessibility is improving for people of all abilities. Pocket doors should always be considered for interior design, especially when people have specialized needs. With smooth-operating pocket door frame hardware, everyone can enjoy safe, effortless room access throughout their home. Space-saving pocket doors also enrich living by providing more usable space and enduring functionality.
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How this Cleveland-based tint shop has made it 40 years in business
Window Film Magazine
It takes more than being a wide-eyed, passionate entrepreneur to run a business, and John Hansen knows it. The owner of Cleveland, Ohio-based Suntrol is celebrating his 40th year in business in 2015. What started as a hobby in high school led to a career for Hansen. He started Rainbow Window Tinting in 1975 when he was 15 years old and purchased Suntrol Custom Tint in 1986, incorporating under that name. He saw it as a wise investment then — and still does.
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Lumber price falls due to overcapacity
Spend Matters
Lumber is used in a variety of industries in the U.S., but the price of lumber is primarily dictated by the health of the housing and construction industry. Americans may be viewing the economy more optimistically since last year, but their outlook on the housing industry is lagging somewhat. The housing and construction industry has added nearly 48,000 jobs in December and 290,000 for 2014 — representing the largest annual increase since 2005.
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12 small business tools for smooth sailing in 2015
The Huffington Post
The past year was big for any small business that works online, and while many businesses focused on getting their finances in check to prepare for the following year, the big influence for majority of small business owners was customer care and understanding — one of the trends we will see throughout the year 2015 and onwards.
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TRENDING ARTICLES
Missed last week's issue? See which articles your colleagues read most.

    WDMA cautions against EPA overregulation (Door & Window Market Magazine)
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Front-door color worth 1,000 words (Killeen Daily Herald)
5 immediate ways to automate, streamline and grow your business (Small Business Trends)

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Door & Window Business

Colby Horton, Vice President of Publishing, 469.420.2601
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Christina Nava, Content Editor, 469.420.2612  
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