CRDA Insider
Apr. 30, 2015

Canadian Resort Development Association launches timeshare helpline
Inside The Gate
Want to know if you can exchange your Florida timeshare for a trip to Cancun? Or, maybe you'd like help vetting a service provider or finding new options for resales and rentals. There's good news for timeshare owners and stakeholders with questions like these and many more. A new service — ASK CRDA — debuts this month to provide assistance and answers to scores of questions about vacation ownership. More

Intrawest Resorts Holdings to host third fiscal quarter 2015 earnings conference webcast and conference call
Inside The Gate
Intrawest Resorts Holdings recently announced that the they will release financial results for the three months ended March 31, 2015 before the market opens on Thursday, May 7, 2015. Intrawest will host a conference call via live webcast for investors and other interested parties beginning at 9:00 a.m. Eastern on Thursday, May 7, 2015. More

Hotel industry profit reaches all-time high
Hotel News Now
Hotel industry revenue levels topped an estimated $176 billion in 2014, which is nearly $14 billion more than 2013, according to STR Analytics' 2015 Hotel Operating Statistics (HOST) Almanac. Total industry-wide house profit reached nearly $66 billion, an increase of 12.8 per cent when compared to 2013.More

Wyndham announces first vacation club for Asia
Inside The Gate
Wyndham Vacation Ownership has launched its first vacation club in Asia, with the announcement of a flagship mixed-use property in Thailand. CLUB WYNDHAM ASIA is the latest addition to the extensive Wyndham Vacation Ownership portfolio, which includes more than 190 vacation ownership resorts across North and Central America and the South Pacific, and will be managed and marketed from the Australian-based headquarters of Wyndham Vacation Resorts Asia Pacific. More

A brief guide to winning a hotel property tax appeal
Property tax assessors intend to assess property fairly. They want a given property's assessment to be both representative of its market value and logical in comparison to similar properties. But their job is difficult, particularly for complicated assets. More

Interval Leisure Group to announce first quarter 2015 financial results and host conference call
Inside The Gate
Interval Leisure Group will release its first quarter 2015 financial results after the market closes on Thursday, May 7, 2015. Interval Leisure Group will also host a related conference call beginning at 4:30 p.m. ET that same day, accessible via telephone and the Internet. More

The exact hiring formula that will help you find the right people
Fast Company
You have to be as data-driven about your hiring as you are about your product. Do you take candidate close rates as seriously as your daily active user figures? Can your hiring managers not just tell you that hiring is going well, but use numbers to tell you why? More

Quebec to crack down on Airbnb-style home-sharing services
Montreal Gazette
Quebec wants to level the playing field between hotels and home-sharing services like Airbnb by tabling a bill next month that would crack down on underground room rentals. If the bill were to pass, the province would become the first in Canada to regulate what Tourism Minister Dominique Vien calls a "parallel system." More

Wyndham Worldwide reports first quarter 2015 earnings
Inside The Gate
Wyndham Worldwide recently announced results for the three months ended March 31, 2015. More

What makes a hotel five-star? Or seven-star?
The Globe and Mail
The Trump International in Toronto gets five stars from Forbes but four diamonds from the Canadian Automobile Association. If you believe, there are six five-star hotels in Toronto, four in Vancouver and two in Montreal. More

Canadian Resort Development Association Members Sweep 2015 ARDA Awards
Members of the Canadian Resort Development Association (CRDA) won 26 awards at the 2015 ARDA Awards Gala Dinner last week in Orlando, Fla.More

Four Seasons unveils Private Jet experience
Four Seasons Hotels and Resorts unveiled its new Private Jet service on April 23, 2015, offering the world an inside look to what has been deemed "a new standard in luxury hospitality experiences." To complement Four Season's luxury hotel and resort offerings, the new brand launched its first journey in February 2015; additionally, two new journeys have also been announced for April and August.More

How hoteliers can monetize rentals by owners
Hotel News Now
Many within the industry have bemoaned the influence of rent-by-owner platforms such as Airbnb. But the savviest owners see them as a way to make money. More

NOVASOL by Wyndham adds HappyHome to portfolio
RCI Ventures
NOVASOL by Wyndham Vacation Rentals has acquired the holiday home letting operations of HappyHome, which is based in the Netherlands. The HappyHome brand will continue and will operate out of its current office in Alkmaar. The brand will become an additional quality consumer brand to the current portfolio of the NOVASOL Group. More

Robots are ready for room service, but are hotel guests?
By Archita Datta Majumdar
Aloft Hotel in California's Silicon Valley created quite a stir when they introduced their robot room service in August last year. But now that their pilot test has concluded and an updated version released, a wide-scale expansion is in the offing. Living in tech times like we do, it should really come as no surprise that robots are to be used for various services from now on. But for those who have been considerably influenced by stories like "I, Robot," there is more cause to worry than gadgets taking over. More

The Now Generation takes charge
Hotel News Now
The hotel industry faces a seemingly constant onslaught of obstacles. Fortunately, it also breeds an unyielding pipeline of talent ready to tackle them head-on. Around the globe, this next wave of leaders is doing just that. They're ascending the ranks, voicing their opinions and making decisions that will shape not only the companies at which they work but also the broader hotel industry in which they serve. More

What should you consider before buying a vacation home?
Selected Loans
The statistics are very clear in what they're trying to tell consumers — vacation homes are now a big hit for home buyers. According to the National Association of Realtors, second home purchases reached 1.13 million in 2014, a 57 per cent year-over-year increase over 2013, and the highest on record since the NAR began tallying this stat in 2003. More

Banff cracking down unlicensed vacation properties
CBC News
The Town of Banff is sending out cease and desist letters to people who have been renting out their homes to tourists on Airbnb and VRBO. Banff Mayor Karen Sorensen says council has received a number of complaints in the last 12 to 18 months from hotels, hostels and licensed B&B operators in town. More

Ohio Attorney General seeks consumer restitution from travel club companies
Inside The Gate
Ohio Attorney General Mike DeWine has announced a lawsuit against a group of interrelated companies accused of violating Ohio's consumer protection laws by failing to honor consumers' rights to cancel travel club memberships sold at hotel sales presentations in Toledo, Cleveland, and Columbus. In the lawsuit, the Attorney General seeks an end to unfair and deceptive practices by the companies, restitution for consumers, and civil penalties. More