CRDA Insider
Nov. 27, 2014

Timeshare owner education goes next-gen
Perspective Magazine
The National Timeshare Owners Association has retained Barker & Associates to produce interactive and dynamic content for its member education program, with the goal of encouraging new timeshare owners to get the most enjoyment out of their vacation ownership. Development will focus on presenting material in a fun and engaging way. This interactive learning approach will be especially important in reaching the key Gen Y demographic. More

Be careful when trying to transfer your time-share
Hamilton Spectator
Consumers wanting to get rid of time-share weeks should be careful. Several online time-share "relief" firms promise they can terminate your time-share agreement if you pay them large upfront fees. Online reports from consumers state their experience with such firms costs them time, money and aggravation and provides little or no relief. More

RCI celebrates the addition of more than 25 properties to affiliate network in third quarter of 2014
Inside The Gate
RCI recently announced that it added more than 25 new affiliated properties to its global network in the third quarter of 2014. These additions join the nearly 4,500 affiliated resorts already a part of the RCI network. More

Interval Travel honoured with Carnival Cruise Lines' Excellence Award
RDO
Interval International has announced that Interval Travel® has been honored with the Carnival Cruise Lines' Excellence Award. Interval Travel was chosen as one of 15 top agencies in the U.S. and Canada that demonstrated leading marketing techniques, brand advocacy and sales success strategies.More

ResortQuest Park City now Wyndham Vacation Rentals
Digital Journal
Wyndham Vacation Rentals, the world's largest professional manager of vacation rentals and part of the Wyndham Worldwide family of brands, recently announced the rebranding of its ResortQuest Park City office to Wyndham Vacation Rentals. More

Clampdown on foreign workers puts Banff in a bind
The Globe and Mail
For employers in one of Canada's premier tourist destinations, the annual autumn respite is tinged this year with frustration and anxiety over the federal government's new, unexpected restrictions on hiring foreigners to clean hotel rooms, press laundry, serve coffee, sandwiches and fries. More

Negative online reviews led to threats of legal action from targeted businesses
CBC News
It's just an opinion, right? But if you post it online, you could get some unwanted attention from lawyers. A growing number of companies are going after people who post negative reviews online. More

Alberta, B.C. ski resorts launch new season with high-tech improvements
Edmonton Journal
Perfectly groomed snow and state-of-the-art ski lifts are great, but they don't do enough to distinguish one ski resort from another anymore. To retain former guests and attract new ones, ski operators are now executing dazzling new moves, many of them tech-based. More

FTC halts advance fee recovery scheme targeting victims of timeshare resale and investment scams
Inside The Gate
The defendants in a federal court action brought by the FTC have agreed to stop operating an advance fee recovery scheme for the duration of the on-going litigation. The FTC seeks to permanently stop the operation, which in the past year took close to $1.3 million from consumers, many of them elderly people who had lost money to timeshare resale and precious metal investment frauds.More

Wyndham taps Asia market with plan to offer timeshares
RDO
Wyndham Worldwide plans to introduce its timeshare business in southeast Asia by the end of this year. The company is in talks to buy properties in Thailand, Indonesia and Malaysia and expects to close on at least one by Christmas, said Barry Robinson, managing director for southeast Asia and the Pacific rim at Wyndham's vacation resorts and hotel divisions.More

Seattle hosts 59th semi-annual C.A.R.E. Conference
Inside The Gate
C.A.R.E.'s 59th Semi-Annual Conference was held at the Renaissance Seattle Hotel in Washington State recently. Fall conference attendees experienced a great venue with intimate meeting spaces beneficial to session and networking needs, one of a kind meals throughout the weekend event, a spirited Speed Networking Session (sponsored by RTX), an Entertaining Halloween Party and a Seattle City Tour (sponsored by CondoWarehouse.com). More

Online reviews: Insights into their effects on hotel sales
Hospitality Net
It is interesting to observe that when it comes to online reviews, we use the terms "hotels" and "hospitality" in a generic way when we know they include a wide range of properties, from economy to luxury hotels. It is as if we consider that consumers' expectations and behaviors are similar across industry segments when it comes to online reviews. More

Intrawest announces appointment of new Chief Executive Officer and promotion of experienced ski industry executive to Chief Operating Officer
Inside The Gate
Intrawest Resorts Holdings recently announced the hiring of Thomas F. Marano as the Company's Chief Executive Officer, effective immediately. Mr. Marano will also serve on the Company's board of directors. More

Unlimited Vacation Club continues expansion with 5 new resorts
Perspective Magazine
Unlimited Vacation Club by AMResorts has proudly announced the addition of five new resorts in the destinations of Mexico and the Caribbean to its already expansive portfolio. More

Diamond Resorts International Completes $260 million securitization of vacation ownership receivables
Inside The Gate
Diamond Resorts International announced that it has completed a securitization involving the issuance of $260 million of investment-grade rated securities. The issuance was completed through Diamond Resorts Owner Trust 2014-1 and is comprised of $235.63 million of A+/AA- rated vacation ownership loan backed notes and $24.37 million of A-/A rated vacation ownership loan backed notes. More