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Patient engagement on the rise: Is this just a nice story to tell?

CDW Healthcare's 2017 Patient Engagement Perspectives Study explores the drivers, challenges and influences for patient engagement. The results show providers are motivated to find new ways to promote effective patient engagement...

source: By Scott E. Rupp
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Learning Lab sessions from the 43rd Annual Conference in Dallas, Texas are now available for download. Check them out today and take advantage of highly rated education provided by your Patient Access professionals in topics including staff development, patient experience,...

source: NAHAM

More than 80 percent of healthcare executives polled by Accenture believe that artificial intelligence is on track to completely revolutionize healthcare, and a similar number believe that the advent of machine learning and digital...

source: Health IT Analytics

A large number of patients who are admitted to observation status return to the hospital within 30 days of discharge, according to a new study. In fact, as many as 1 in 5 older Medicare patients will return to the hospital after being...

source: Fierce Healthcare

OpenNotes, the effort to provide patients with online access to their clinical notes through a portal, has gotten mixed reviews from Veterans Health Administration mental health clinicians who perceive it as both challenging and beneficial....

source: Health Data Management

Across the United States, few physicians have access to a comprehensive EHR that contains all of a patient’s medical information (regardless of how many doctors have provided care) and communicates care gaps...

source: Harvard Business Review

Bob Chaput, founder and CEO of Clearwater Compliance, LLC, of Nashville, Tennessee, said ePHI breaches were involved in about three-quarters of all OCR corrective action cases to date. In most of those, practices were “dinged” for not having completed a comprehensive...

source: Renal & Urology News

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