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5 times when 'faking it' is better than authenticity
Speaker Magazine
Randy Pennington writes, "There have been times when I have put on an act for my clients and audiences. And, contrary to the conventional NSA wisdom about always being authentic, I contend that faking it in those moments was the absolute best thing I could do to serve my clients."
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Business etiquette rules every professional needs to know
Business Insider via Entrepreneur
Professional social situations can be awkward. The rules are slightly different from standard social settings, yet business schools rarely discuss professional etiquette topics. From how to introduce yourself to what to order at restaurants, the following slides discuss the social rules you need to know when establishing relationships.
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The crucial body part all great leaders must enhance
Fast Company
Nope, we're not talking about your heart. Listen up: There are three ways to better use that most important collection of cartilage — the ear. Considering how critical listening is for our work and life, and how easily distracted we are from doing it well, the following are three ways to become a better listener.
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Looking for similar articles? Search here, keyword(s): Listening.


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Handling bad online reviews for your small business
Small Business Trends
A good reputation is vital to the success of a small business. A bad online review can do some serious damage to your reputation.

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In public speaking, less is more
Forbes
Less is more. That's the single most important public speaking rule of thumb.

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Top 5 ways to get more speaking gigs
LinkedIn
There are three marketing activities that can help your personal career and overall growth of your business.

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The right entertainment for your event
By Nick Merrill
It may seem like a simple enough task: Book some entertainment for a conference, expo or other special event. But there are a lot of complexities involved, and selecting the right entertainment — for the right price — is key to ensuring the overall mood of your event. The following are a few tips to selecting the right talent for your event.
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6 tips for better public speaking
Social Media Today
When some people try a new Mexican restaurant, they judge the place by their chile con queso. In the same manner, if your content is spicy, teaches us a thing or two, and doesn't fizz out by the end, your audience will gladly comment, share, and spread the word. The same goes for public speaking.
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What public speakers can learn from Ashton Kutcher
Health Care Communication News
Sometimes, wisdom can come from unlikely people in unlikely places. Case in point: Ashton Kutcher at the recent Teen Choice Awards. The actor, who will be playing Apple co-founder Steve Jobs in the movie "Jobs," gave an acceptance speech that went viral and which observers called "incredible."
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Missed last week's issue? See which articles your colleagues read most.

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Cut your meeting time by 90 percent
LinkedIn
Most advice on meetings focuses on the "how." But the effort to improve meetings must start with the "what." No matter how efficiently you meet about the wrong things, they are still the wrong things to meet about.
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The business value of curiosity
Inc.
Being successful at business requires many things: courage, creativity, people skills, and so forth. However, there is one character trait whose importance is sometimes neglected: curiosity. Curiosity is like one a Swiss Army Knife with all the attachments. It gets the job done in nearly every situation and is easy to access once you've got it in your tool kit.
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What business travel will look like in 2014
Fast Company
It is in the corporate travel manager's DNA to invest wisely and make sure travelers are safe and accounted for when they are away from the office. That will always be priority number one. But in recent years, consumer travel technology has pulled companies in a new direction by creating demand for shinier toys to better navigate airports, hotel lobbies, foreign countries, and the like.
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NSA Speaker Info

Colby Horton, Vice President of Publishing, 469.420.2601
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Lisa Smith, Senior Content Editor, 469.420.2644   
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