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The Warehousing Education and Research Council would like to wish its members, partners, and other industry professionals a safe and happy holiday season. As we continue to reflect on the past year for the industry, we would like to provide the readers of WERCWatch a look at the most accessed exclusive content articles from 2013. Our regular publication will resume next Thursday, Jan. 9, 2014.


Are you hiring order-takers or high-performers?
By Deborah Wipf
For Oct. 23: A robot only takes orders. It receives commands and completes the tasks as specified. It can't really think for itself; it can only do what it's been programmed to do. Does that sound a bit too close to what some of your employees do? Do you distribute tasks and receive reports back when each is completed? Is that really all you want in a team member? Most leaders would prefer high-performing team members who look beyond the day-to-day to-do lists and consider the larger picture.
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PRODUCT SHOWCASE
 
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Each member company of the Distribution Centers of America (Team DCA) is a leader in its regional market, committed to customer success in that region. Fortune 500’s to small and medium sized businesses consistently choose regional providers for service responsiveness and flexibility.

Contact www.teamdca.com for a quote to serve your needs.
 


A crisis in leadership
By Michael J. Berens
From Sept. 13: Leaders must make difficult decisions that are not always popular. They instigate changes that upend people's lives and shift the balances of power and wealth. Are we too close to our time to recognize truly gifted leaders or to fully appreciate the effects of their decisions? Should we not be concerned about the ostensible leadership vacuum? Perhaps. But I suspect there are other forces at play.
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3 reasons managers do not get the most out of employees
By Feras Banna
From Feb. 21: Have you ever wondered why many managers do not get the most out of their employees? The answer is simpler than you think. As a leader in an organization, your utmost responsibility is to provide your employees with a working environment that positively charged with motivation. Yet most managers do not particularly recognize this simple duty. Many managers tend to be promoted to a supervisory role due to their technical competence rather than people-management skills. As such, managers' influence on the workforce is not always positive. The solution to this is in a few good words — literally speaking!
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PRODUCT SHOWCASE
  Efficient and Durable Loading Dock Lights

Tri Lite’s Dock Lights are efficient and durable, they are designed to save energy and last longer! Whether needing metal or plastic lamp heads, efficient LEDs or conventional bulbs, Tri Lite sets the industry standard and offers an ideal dock lighting solution. Visit our website or call (800) 322-5250 today!
 


Leading millennials: Are you up to the task at hand?
By Jessica Taylor
From Nov. 18: No matter how you look at the business world, things are evolving — from the way businesses are run to the types of employees that are hired. As baby boomers leave the workforce, the millennials are infiltrating your offices. These millennials are becoming successful in their multitasking, challenge-thriving ways, but with that comes challenges. Ask yourself, can you lead a millennial effectively?
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PRODUCT SHOWCASE
  Pallet Rack Safety Netting

Reduce damage and protect people from falling boxes, pallets and parts with RackGuard from Industrial Netting. The unique joint structure of our extruded polypropylene grid resists sagging and won’t unravel.
Easy to install. Easy to clean.
Visit www.industrialnetting.com/warehouse_safety.htm
or see our installation video at youtube.com/IndustrialNetting
 


Helping employees manage workplace stress
By Joy Burgess
From Sept. 20: Workplace stress costs nearly $300 billion annually, due to rehabilitation, absenteeism from work and health care. Although some workplace stress is normal, when employees face excessive stress in the workplace, their physical, emotional and mental health may be negatively impacted. As managing stress becomes a more serious problem in the workforce, many employers now offer assistance to help employees reduce stress and improve overall workplace health.
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  FEATURED COMPANIES
Ready to Print -
Before It's Out
of the Box

Saving time in the distribution center means saving money. And businesses that deploy the new PM43 /PM43c industrial printer save a whole lot of time.
MORE
Become Produce Traceability Compliant: Before it's too late.

Sign up for the webinar to learn more about PTI, the ramifications to the supply chain and most importantly, the different approaches available to meet (and exceed) compliance standards. Register today!
MORE


Compliance: Getting your staff to do what you want them to do
By Harry J. Friedman
From Oct. 15: How many hours a week do you spend being your staff's compliance cop? Whether you are responsible for one employee or 100, noncompliance is often a supervisor's biggest nightmare. You wear enough hats as it is. Want to get rid of the cop's hat? Let's start by looking at some basic issues. Why is it so difficult to get your staff to comply — to follow rules, to do what they are told to do, to conform with policy?
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Why you should focus on reverse logistics
By Archita Datta Majumdar
From May 2: Though it's not a new concept, the importance of reverse logistics is being more keenly felt in the last decade. Fluctuating economies and stiff global competition have made profit margins change while demanding more of service and quality than ever before. In such situations, dealing with returned, recycled and damaged goods is an entire area of business by itself. It can no longer be dealt as an afterthought by the sales, merchandising or procurement teams to match their monthly figures.
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SHOWCASE
  Selective

Since 1926, Selective has been providing warehouses with the insurance solutions they need.  We know, Response is everything®, and we'll prove it to you when you work with us.  Selective offers a wide range of insurance solutions for you.
Click here for more..
 


3 ways introverted leaders can thrive in an extroverted world
By Deborah Wipf
From Aug. 22: Have you ever stood in the back of a crowded room to take a break from talking to people? Did you have an overpowering urge to turn down that party invitation to stay home and read a book? Me too! As a fellow introvert, I can reassure you that you're not weird or antisocial. Solitude and quiet enable us to recharge so we can go back out into this extroverted world with some energy left in our emotional and physical tanks. So, how can introverted leaders cut through the noise?
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Looking outside the 4 walls: Improving distribution center operations
By Matt Emison
From April 18: In today's economic environment, there is significant pressure for companies to reduce their distribution operations costs. In many cases, companies look only within the four walls of the facility for cost savings. While there are often cost-saving opportunities within the distribution center, taking a broader look at upstream and downstream processes can yield significant savings both in the supply chain and within the distribution center.
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Distribution center worker cross-training: Relieving the bottleneck
By Adam Hertzman
From June 27: On my first day of class in Operations 101 at business school, my professor taught us about bottlenecks — situations in which your ability to move inventory through a system is limited by a single constraint, or bottleneck. Relieve the choke point, we were told, and more inventory flows through the entire system. Imagine my surprise later in my career upon visiting so many distribution centers to see them treat each task in isolation.
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Colby Horton, Vice President of Publishing, 469.420.2601
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