Oct. 7, 2015

Pecked by a chicken? Sucked into a jet engine? There's a code for that
Kaiser Health News
If you're struck by an orca, sucked into a jet engine, or having relationship problems with your in-laws, fear not: Your doctor now has a medical diagnosis code for that. Today U.S. doctors, hospitals and health insurers must start using the ICD-10, a vast new set of alphanumeric codes for describing diseases and injuries in unprecedented detail.More

The information you need to get most out of your ACMA Member Benefits
Join us Oct. 15 at 12:00 p.m. Eastern/11:00 am Central/9:00 am Pacific, for the ACMA Member Benefits Webinar. All members are welcome to join us as we explore the benefits available to you as an ACMA member and answer any questions you have regarding these benefits.

Access Instructions
To attend the webinar, please use the hyperlink and phone number below:


Advocacy that advances case management
Support ACMA's public policy efforts by making a donation. Your donation will:

In order to continue to make a difference and ensure your voice is heard, we need your help. Be an advocate for case management and donate today. More

Tools and ideas to help you celebrate National Case Management Week 2015
Oct. 11-17

National Case Management Week (NCMW) is a great time to recognize your coworkers and staff for their dedication and service. The theme this year is "Case Management: A Patient's Partner in Healthcare."

Ensure you have everything you need to celebrate NCMW on 11-17 — visit for resources and ideas to help you celebrate with your colleagues. We have compiled various communications templates for you to adapt and use for NCMW. In addition to the templates and tools on the website, you will also find the NCMW logo, ideas for celebration and products featuring the 2015 NCMW logo available for purchase. More

Register now for the 2015 ACMA Leadership Conference
Register now for the 2015 ACMA Leadership Conference, Nov. 16-17 in Anaheim, California. Sessions will examine where case management intersects with finance, technology and human resources — discussing what new case management leaders need to know to work effectively in these areas as well as opportunities for case management advancement in each. Register by October 19th and SAVE $100! Register today at

CMS releases final meaningful use rules
AHA News
The Centers for Medicare & Medicaid Services (CMS) Oct. 6 released a final rule for the Medicare and Medicaid Electronic Health Records Incentive Programs that modifies the reporting period in 2015 to a 90-day period aligned with the calendar year. The AHA welcomed the move. The rule also adds other flexibilities, including reducing the share of patients that must use the patient portal from 5 percent to at least one patient and modifying the summary of care requirements. "We are pleased that CMS released the long-awaited modifications rule," AHA President and CEO Rick Pollack said in a statement. More

The evolution of ACOs and what it may look like in the future
Accountable care organizations (ACOs) have had early signs of success but the care delivery model continues to undergo changes to meet the needs of providers who strive to improve care and lower costs. Despite the frequent changes, the ACO model is definitely here to stay. Indeed, the Department of Health and Human Services' recent announcement that it will tie half of fee-for-service payments to alternative payment models by 2018 has made the model more significant than ever. More

Better healing from better hospital design
Harvard Business Review
Bright, beautiful lobbies featuring an atrium filled with local flora. Rooms with big windows and access to outdoor gardens. Dining options served up by one of the top chefs in the world. Innovative new hospital designs have changed patients' experiences and expectations of what a hospital should be. These sleek buildings have design features found in many high-end hotels — and they are built with the express intention not just of increasing patient satisfaction but of reducing costs and improving outcomes. More

Patient satisfaction varies by care setting
Healthcare professionals in search of a simple rubric for establishing high satisfaction rates across multiple care settings in pediatric care may find their goal is highly elusive. A study by the Neours Children's Health System and Philadelphia's Thomas Jefferson University published in the American Journal of Medical Quality analyzed the results of 27,000 patient-satisfaction surveys and found the way patients respond to their healthcare experience can vary widely across care settings. More

Consumerism: Changing how hospitals do business
Executive Insight
With the rising cost of healthcare and a more open marketplace created by the Affordable Care Act, the patient-doctor experience is more important than ever. Healthcare is being held to the same standard as any other consumer purchase, where quality of service and value are top of mind. Patients no longer solely rely on word-of-mouth to find healthcare providers or take hours off work to wait in the doctor's office.More

HHS is upgrading's window shopping option for insurance
Kaiser Health News
The ability to quickly browse plans is popular with consumers and needed some repair, The Associated Press reports. At the same time, Politico Pro looks at Republican lawmakers' strategy on the Cadillac tax. Consumers shopping on the government's health insurance website should find it easier this year to get basic questions answered about their doctors, medications and costs, according to an internal government document.More

Surprising number of patients request intervention
Patients who complete advance care directives want to be free of pain at the end of their lives, but many also request interventions such as antibiotics and breathing assistance, a new study published in The Journal of Medical Ethics found. The study of 491 Texas patients ranging in age from 19 to 94 found that nearly one-third asked for medical intervention. Patients younger than 50 were more likely to request intervention, the study found, while patients older than 50 were more likely to refuse aggressive care.More

Telemedicine expands despite uncertain financial prospects
Kaiser Health News
Say you're a rural Midwestern farmer in bed recovering from a major illness at your local hospital. It's time for nurse's check in, but there's no knock on the door. At Mercy Hospital in St. Louis, just over the foot of the bed, a camera whirls around and a monitor lights up to show a smiling face with a headset on. "Good afternoon, this is Jeff with SafeWatch. Just doing my afternoon rounds," he said in this training exercise. More