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Study casts doubt on assumptions about hospital 'frequent fliers'
Kaiser Health News
Super-utilizers are the frequent fliers of the healthcare system, whose serious illnesses send them to the hospital multiple times every year and cost the system hundreds of thousands of dollars annually. Figuring out how best to address these patients' needs and reduce their financial impact on the health care system is a subject of intense interest among policymakers. Now a new study has found that, in contrast to the notion that "once a super-utilizer, always a super-utilizer," many patients who use healthcare services intensely do so for a relatively brief period of time.
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Last call for certification in 2015
This Saturday, Aug. 15, is the ACM Certification application deadline for the fourth quarter of 2015. Applications and payment must be received by the ACMA National Office by Aug. 15 in order to take the exam during October, November or December. Learn more and apply at
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Clinical, fiscal, technical and management principles that equip today's case management leaders
Register now for the 2015 ACMA Leadership Conference, Nov. 16-17 in Anaheim, California. Sessions will examine where case management intersects with finance, technology and human resources — discussing what new case management leaders need to know to work effectively in these areas as well as opportunities for case management advancement in each. Register by October 19th and SAVE $100! Register today at
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Celebrate National Case Management Week 2015
NCMW: Oct. 11-17

National Case Management Week (NCMW) is a great time to recognize your coworkers and staff for their dedication and service. The theme this year is "Case Management: A Patient's Partner in Healthcare."

Ensure you have everything you need to celebrate NCMW on October 11-17 — to see the NCMW 2015 logo and a large selection of NCMW items, visit the online store — click here.

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Compass: Directional training for case managers
  • Professional narration and audio
  • 10 CEs for nurses, social workers and ACMs
  • 18 modules
  • Modules on accountable care organizations (ACOs), the Two-Midnight Rule and more.
Learn more at

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Elderly, ambulatory surgery patients at greater risk for readmissions
Patients 65 and older who have ambulatory surgery are more likely to be readmitted to the hospital within 30 days than younger patients, regardless of their health before surgery, reports a new, large national Northwestern Medicine study published in the Journal of the American Geriatrics Society. Though not as strong determinants as age, current health conditions, such as chronic pulmonary disease and diabetes mellitus, as well as patient history, were also associated with greater likelihood of unanticipated readmissions.
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Study: Telephone therapy helps older people in underserved rural areas
Kaiser Health News
Therapy provided over the phone lowered symptoms of anxiety and depression among older adults in rural areas with a lack of mental health services, a new study shows. The option is important, one expert said, because seniors often have increased need for treatment as they cope with the effects of disease and the emotional tolls of aging and loss.
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Yelp expands hospital reviews: ER wait times, doc communication available to consumers
Along with online patient reviews, consumers will now have easier access to federal data on hospitals — including average wait times to see a doctor in the emergency room — under a new partnership between Yelp and ProPublica. Yelp will update its hospital listings with ProPublica's own research and data from the Centers for Medicare & Medicaid Services' Hospital Compare website.
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Uninsured rate dips below 10 percent
Modern Healthcare
The percentage of uninsured people in the U.S. dropped below 10 percent this year for the first time, according to a Centers for Disease Control and Prevention survey released recently. The national uninsured rate decreased to 9.2 percent in the first three months of 2015 from 11.5 percent a year earlier as 7 million people gained insurance, according to the survey, conducted by the CDC's National Center for Health Statistics. The reduction is not as big as the drop from 2013 to 2014, when 8.8 million people gained coverage.
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Proactive nurse rounds among best practices in patient-centered care
As hospitals across the United States compete to promote patient-centered care, a new study by Johns Hopkins Medicine shows that simple steps such as proactive nursing rounds are among a handful of best practices that are most likely to give patients a positive hospital experience. The study, published in the August issue of the journal Medical Care, was based on 52 responses to questionnaires and letters sent to CEOs and medical personnel of top-ranked or most improved hospitals for patient experience.
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Looking for Excellence in Dialysis Care?
Fresenius Medical Care provides dialysis services through our network of more than 2,150 facilities nationwide. Offering in-center and home dialysis treatment options, we can help you find the right location and modality for your patients. MORE
Air Care 1
Welcome to a different kind of air ambulance service. We not only get you there faster and safer by employing the most advanced technology — we also provide holistic care to create a unique, comforting experience. MORE

Medicare must be reformed, and one rep is taking it seriously
The Hill
In their 2015 report, the Medicare trustees call for "timely and effective action" to cope with Medicare's deteriorating fiscal condition, including trillions of dollars in long-term debt. At least one member of Congress, Rep. Kevin Brady, chairman of the House Ways and Means Subcommittee on Health, is taking that official challenge seriously.
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Proposed insurance consolidations raise concerns
AHA News Now
Anthem's proposed acquisition of Cigna and Aetna's proposed acquisition of Humana have "the very real potential" to substantially reduce competition and the insurers' willingness to partner with healthcare providers and consumers in transforming care, the AHA told the Department of Justice in a recent letter. "These transactions will combine four of the five national health insurance companies, with effectively no possibility that existing firms could replicate their size and scope," noted Mindy Hatton, the AHA's senior vice president and general counsel.
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Date Event Location More Info
Aug. 21 Kentucky/Tennessee Chapter Nashville Details
Sept. 12 Missouri/Illinois Chapter Maryland Heights, Missouri Details
Sept. 18 North Carolina Chapter Charlotte Details
Sept. 19 ACMA Maryland Chapter Baltimore Details
Sept. 30 Missouri/Kansas Chapter Overland Park, Kansas Details
Oct. 3 Western Pennsylvania Chapter Pittsburgh Details
Oct. 10 Virginia Chapter Richmond Details
Oct. 12 Great Lakes Chapter Novi Details
Oct. 13 Wisconsin Chapter Madison, Wisconsin Details
Oct. 20 Illinois Chapter Rosemont Details
Oct. 24 Connecticut Chapter Uncasville Details
Oct. 30 South Carolina Chapter Columbia, South Carolina Details
Oct. 31 Greater Houston Chapter Houston Details

  For the full ACMA event map, click here.



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