Study: Nonprofits Flocking to Social Media

From blogging to "tweeting" to Facebooking, a soon-to-be-released University of Massachusetts Dartmouth Center for Marketing Research study on America's largest charities and their experience with social media shows an overwhelming increase in its use during the past two years, a trend that has begun to emerge in local charities and nonprofits. More

When Problems Arise

Don't ignore them, but don't react too hastily. This is a step-by-step process for dealing with problems caused by a volunteer. More

Supporting Volunteers With Mental Illness

Mental illness affects 20 percent of the population worldwide; among those persons with mental illness, 70 percent want and are able to serve by volunteering. Consequently, interacting with volunteers with mental illness is a possibility for all volunteer program managers. This effective practice offers tips for helping volunteers with issues of low self-esteem and isolation, as a result of their illness, and in turn developing a successful program that matches volunteer needs with the needs of an organization. More

Planning a Volunteer Position

In thinking about how and where volunteers might be involved in your area of responsibility, there are factors that you might want to consider. You might, for example, want to think about creating volunteer jobs through consideration of categories of work. More

Ten Great Low Cost Marketing Ideas

You've got a great idea and a plan to turn it into a business. Now all you need are customers - and to get them, you need to spread the word about what you're doing. One problem: Your marketing budget makes your grade school allowance look like a princely sum. Not to worry. There are plenty of ways to promote your business without spending a lot. More

Customer Service Fanatics

Be a customer service fanatic and be proud of it. If more retail managers were customer service fanatics we would see a much different picture in the service industry. All customers, not just a fortunate few, would be properly treated as they part with their hard-earned and over-taxed dollars. Isn’t that the way it should be? More

How to Handle Employee Absenteeism

Absenteeism is the term generally used to refer to unscheduled employee absences from the workplace. Many causes of absenteeism are legitimate, but absenteeism can also be traced to factors such as a poor work environment or workers who lack commitment to their jobs. If such absences become excessive, they can adversely impact the operations and, ultimately, the profitability of a business. More

Five Underutilized Features of the Modern POS

The retail point-of-sale system has come a long way from its mechanical roots. The first cash register, patented in the late 19th century, did little more than ring up purchases and store cash. But for many retailers, it is still essentially a cash register, and some of its most ROI-rich capabilities are going unused. Here are five POS features that retailers can make better use of. More