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Strategic planning: Testing the trends

A key part of any strategic-planning process is understanding the underlying trends. But how often have you read a prediction, statement or trend, and began to wonder if it were true? Sadly, with so many instant experts, pundits and self-serving gurus, it is sometimes difficult...

source: By Randall Craig
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The board meetings were boring. The agendas included a dozen reports and updates that ate up valuable time. Discussions were not innovative, inspiring nor visionary. Directors whispered, "This is a waste of our time." It is a misconception that meetings are for listening...

source: By Robert C. Harris

Inside Sales exits as a market because of two customer issues: 1. They need to be better educated before making a buying decision, or 2. They need to be sold to by an expert salesperson in order to make their decision. This entire relationship...

source: Fileboard

Long ago, merchants figured out how to create customers where none existed: credit. "A customer with $10,000 cash and $25,000 of available credit is a potential $35,000 customer," says Jerry Kobre, a retired garment manufacturer who advises companies for New...

source: Inc.

A position opens up and the hiring process begins. It can be tedious and time-consuming to search, evaluate, and find the right candidate. One question that often comes up in the process is whether to fill a job opening with a person completely new to the position or with...

source: ALQ

The next time you speak to a debt collector, you might find yourself negotiating with a computer. And you might actually prefer that. Consumers buy toothpaste and bread without talking to a person. They get boarding passes for flights...

source: USA Today

The Telephone Consumer Protection Act of 1991 was passed by the United States Congress in 1991 and signed into law by President George H. W. Bush as Public Law 102-243. It amended the Communications Act of 1934. The TCPA is codified as 47 U.S.C. 227. The TCPA restricts telephone...

source: Wikipedia


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