ASA Insights
Nov. 23, 2016

Happy Thanksgiving from the American Supply Association
American Supply Association
The staff of the American Supply Association and the ASA Education Foundation would like to wish all of our members and industry friends a safe and happy Thanksgiving holiday. In recognition of the holiday, ASA offices will be closed Thursday, Nov. 24, and Friday, Nov. 25. Normal office hours will resume Monday, Nov. 28.More

Monthly Pulse Report for October
American Supply Association
ASA’s Monthly Pulse Report provides a regular snapshot of performance for the PHCP-PVF industry. For the month ending October 31, 2016, ASA member wholesaler-distributors reported a median sales increase of 1.5% compared to the same month last year. Calendar year-to-date, all respondents reported median sales growth of 4.1%, and the median increase for the trailing twelve months is 4.8%. Inventory rose 1.4% compared to a year ago, and the median three-months average days sales outstanding dropped slightly to 42.3 days. 48.6% of the respondents reported an increase in gross margin percentages for October, 2016 versus 2015, and company YTD profit before taxes increased for 52.1% of the total sample. 44.4% of respondents reported having more Full-Time Equivalent employees compared to a year ago. LEARN MOREMore

Industry Information and News for Codes & Standards
American Supply Association
The ASA website has recently added industry information and news for Codes and Standards. On the Codes and Standards page, you are now able to see the Codes and Standards Committee members, obtain any Committee discussion material and see the latest news pertaining to Codes and Standards. The news portion of the Codes and Standards page is being updated periodically, as important news affecting the plumbing, PVF, and HVAC/Hydronics industry is released. Each market segment is separated for ease of use. Please visit the Codes and Standards News for the most recent information affecting the industry.More

Injury and Illness Records Will Soon Be Public Information
American Supply Association
The Occupational Safety and Health Administration (OSHA) is rolling out its new injury and illness electronic recordkeeping and anti-retaliation rules. Because of these critical and consequential changes, ASA will be offering an exclusive, FREE webinar for its members on this issue. Join experts from the law firm Conn, Maciel, Carey LLC, specialists in OSHA - Workplace Safety law, on December 12 at 1:00PM Central. REGISTER NOWMore

Join Your Showroom Manager Peers During KBIS
American Supply Association
As we all know, first impressions are the best impressions, and your showroom is a large venue for the customer's first impression. Once the customer arrives outside the impression begins. Hank Darlington will present 50 steps on how to give the customer the best first impression for little or no extra cost. It's not just the showroom image but also the image staff puts forth as well. ASA’s Showroom Managers Networking Council will be hosting the event, 50 Steps to the Best First Impression, during KBIS on Wednesday, January 11, 2017 at the Hyatt Regency in Orlando, FL. Register today and join your fellow showroom manager professionals in our industry to connect, network and stay informed and ahead of industry trends. REGISTER NOWMore

New Manufacturer Training Available

Now available in ASA-U: New course from Cash Acme/ SharkBite! This course provides the user with an in-depth knowledge of all things that are offered by Cash Acme and SharkBite for Water Heaters. To learn more about the 6 different categories related to Water Heaters and products offered from Cash Acme and SharkBite, and earn your $BlueBucks, click here!More

I AM ASA

“ASA is the ONLY association that allows our company the opportunity to meet and network with member wholesalers from buying groups, national chains, and independents. As a PVF manufacturer, the IPD division continues to add even more value."Larry Dildine, The Phoenix Forge Group

Share your ‘I AM ASA’ with us!
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Education that Works for You
American Supply Association
Developed by the Industry for the Industry, ASA's Colleges organize Role-Based Training to help member-companies and their employees become the best trained in the industry. Role-Based Training includes courses to help drive peak performance and company profitability. Bundled role-based training tracks offer a discount on courses that help employees understand the big picture as well as specifics based on job description.

Developing Your Team – One Course at a Time

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Read the Latest from Morris Beschloss
American Supply Association
This week's news: Will New Pipeline Development Undergird U.S. Infrastructure?

Want to read more from Beschloss? Click here to go to The Beschloss Perspective for a full archive of past articles.More

2017 Design & Construction Week
American Supply Association
Design & Construction Week ® (DCW) features the co-location of the NAHB International Builders' Show ® (IBS) and NKBA's Kitchen & Bath Industry Show ® (KBIS). In 2017, this synchronization of tradeshows and markets moves to Orlando, Florida, January 10-12. The fourth annual DCW will bring together 80,000+ design and construction professionals in the largest annual gathering of the residential design and construction industry. ASA members receive special discounts to explore the exhibit floors of both shows—a combined total of 2,100+ exhibits! Register for your DCW expo pass today.More

UID 2017 Registration Now Open
American Supply Association
The University of Innovative Distribution is a concentrated educational program focused on the unique needs of the wholesale distribution industry. 2017 marks the 24th year that UID has been serving the supply chain. Known worldwide for excellence in education, UID is sponsored by the leading distribution professional associations, in cooperation with the Department of Technology Leadership and Innovation at Purdue University. Working together, these groups take great pride in providing a superior learning experience. See the UID Brochure or Register Now!More

The Ultimate Guide to Customer Service Training
Groove
What’s the difference between a support team that simply does support, and one that’s really good at it? If you follow this blog, you probably already know the answer. Investing in delivering excellent customer service is one of the most valuable things you can do to grow your business. Numerous studies have shown that happy customers buy more, they buy more often, and they tell their friends to buy, too.

Want help developing your own training program? Go to ASA-U Advisory Service today for more information.More