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May 23, 2012
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ASA examines State Farm's online parts ordering trial and its potential effect on ASA-member shops
Automotive Service Association
There's a lot of commentary currently in the industry regarding State Farm's plan to implement use of the PartsTrader LLC parts ordering tool in collision repair facilities participating in the State Farm Select Service direct repair program. Following the association's best practices in developments such as this, ASA is approaching the situation with an emphasis on gathering information, and is currently conducting a multi-segmented, fact-finding mission to ensure the information collected and provided to the ASA membership and the broader industry is as accurate and thorough as possible.More

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