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Jan. 24, 2014


Hello ASHHRA and IFD Members:

ASHHRA Webinar

6 Talent Management Best Practices to Improve Patient Satisfaction and Clinical Outcomes

Date: Feb. 20
Time: 11:00 a.m. PT, 12:00 p.m. MT, 1:00 p.m. CT, 2:00 p.m. ET
60 minute webinar
Presenter: Kevin S. Groves, Ph.D., associate professor of management, Graziadio School of Business and Management, Pepperdine University
Price: Free

Register Now

To successfully deliver greater value to patients in these challenging times, hospital organizations must focus on developing effective talent management best practices—sooner than later. In fact, according to research by Dr. Kevin Groves, effective talent management practices strongly predict clinical, financial, and workforce metrics, including value-based outcomes such as HCAHPS scores.

In this webinar, Dr. Groves will share a series of talent management best practices to improve clinical outcomes and patient satisfaction in hospitals. Drawing on past research, Dr. Groves will provide examples, tools, and practices for designing a talent management system that engages employees in the pursuit of delivering greater value to patients.

Key session takeaways:
  • Learn about Talent Management Best Practices that distinguish high-performing hospital organizations
  • Examine data and case examples from national studies that investigated talent management practices at exemplary hospital organizations
  • Discover how to measure the performance outcomes of hospital organizations that are driven by talent management practices.
Register Now

IFD Webinar and Summer Enrichment Program

Save the Date for the Institute’s February Diversity Dialogue: Aligning Organizational and Employee Values to Support Diversity and Commitment to Excellence
Date: Feb. 26
Time: 10 a.m. PT, 11 a.m. MT, 12 p.m. CT, 1 p.m. ET
90 minute webinar

*Price: Free for Institute members | $99 for non-Institute for Diversity members
*Note: Many ASHHRA members are also IFD members. Feel free to contact Pamela Janniere, manager of membership and education, to see if your organization is a member at 312-422-2691 or email:

Presenter: Loubna Noureddin, director of staff and community education at Miami Children’s Hospital

She will discuss the diversity of Miami Children’s Hospital’s workforce and share best practices that promote the values of respect, support, collaboration, and diversity. For more details, including registration, click here.

Summer Enrichment Program Enrollment Open Now
Registration is in full swing for the 2014 Summer Enrichment Program (SEP), the Institute’s 10-week summer immersive internship program for academically-strong, minority graduate students. This program provides hospitals the opportunity to increase diversity in health care management by offering minority graduate students full-time work experience in some of the nation’s top health care facilities. More than 700 students have successfully completed the SEP program since the Institute’s inception in 1994.

The SEP is reasonably priced, and Institute members enjoy a $500 reduction in administration fees. Non-Institute members that host an SEP intern will receive a complimentary Institute membership (Note that certain restrictions apply for hospital systems.) Intern matching will begin in January 2014; internships will run June–August 2014. Meet the health care leaders of tomorrow – take a SEP student today!

For more information about the SEP, click here or contact Chris O. Biddle, membership and education specialist, at (312) 422-2658 or at



Businesses harness the power of diversity for growth
Ideas about diversity in the workforce are ever-evolving. Back when the company that would later become IBM hired its first Black and female employees in 1899, the concept was an anomaly. Fifty years later, cites a Deloitte report, workplace diversity started to become a matter of compliance. In the 1990s, it began to be regarded as simply the right thing to do. Now, companies are realizing that the right thing to do is also the smart thing do.
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The business benefits of gender diversity
Gallup Business Journal
Gender diversity is vital to any workplace. Not just because it's a laudable goal; it simply makes bottom-line business sense. If you need proof, look no further than a recent Gallup study, which finds that hiring a demographically diverse workforce can improve a company's financial performance.
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The case for hiring 'outlier' employees
Harvard Business Review Blog Network
A few months ago, software giant SAP announced plans to hire 650 new employees with autism. But this is no charitable gesture on SAP’s part. The company knows that some people with autism have an exceptional ability to focus on the repetitive, detailed work of software testing. Most companies don’t perceive the value of people with autism — or, for that matter, the value of other people who think or behave differently. Managers are unaware that outliers can create enormous value if they’re placed into environments that maximize their ability to contribute.
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Want board diversity? Practice what you preach
Diversity Executive
Diverse executive board members are rare, and their talents and perspectives are going to waste. Despite the research detailing the benefits of diversity, women and minorities continue to make only small gains in efforts to increase their representation on corporate boards. Here’s how businesses can promote diversity at the top and inspire employees at every level.
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Health care job losses for first time in decade
CNN Money
The health care jobs engine shifted into reverse last month, with the sector losing jobs for the first time in more than a decade. Health care companies shed 6,000 positions in December, the first down month since July 2003, according to the government's monthly jobs report. This comes after a yearlong slowdown in hiring.
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  Fast, Efficient Staffing for Special Projects

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Hispanic talent is the future for big companies
Harvard Business Review Blog Network
For over a decade, Hispanics have been the largest minority in the U.S. This group will represent the largest component of the workforce in California as early as next year. By 2050, Hispanics will represent over half of the nation’s workforce. Obviously, this cohort is likely to be an important source of talent for major corporations over the years ahead. Not only will they represent a significant proportion of the incoming workforce, but my research shows that they are particularly likely to be drawn to larger, well-established firms with recognized brands. This preference is in sharp contrast to Gen Y’s as a whole; a recent Deloitte survey found that only 20 percent of Y’s overall want to be a leader in a large organization, while 70 percent of respondents want to launch their own organization. Because of this, developing an environment that is attractive to Hispanics should be an immediate priority for every major organization.
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  One Day, One Thousand Tests

"We were able to screen 1,011 people—that’s 1/3 of our employees—in just one day through the SPOTLIGHT™ Event…which means we gain the time to pay attention to other programs that make a difference in the health and wellness of employees.” Visit to learn more.

Reaping the benefits of diversity for modern business innovation
Diversity is critical for organization’s ability to innovate and adapt in a fast-changing environment. Some of the most successful entrepreneurs and most admired leaders will tell you the same thing. Diversity is essential to growth and prosperity of any company: diversity of perspectives, experiences, cultures, genders, and age. Why? Because diversity breeds innovation. And innovation breeds business success.
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eNewsBrief: Hot Topics in Diversity
Colby Horton, Vice President of Publishing, 469.420.2601
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Shawn Smajstrla, Senior Business Editor, 469.420.2605   
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