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Jul. 13, 2012
 
 
 

Hello ASHHRA and IFD Members:

Do you want significant operational efficiencies and improved patient satisfaction scores? Then consider registering for the ASHHRA webinar below. Also, how is your organization assessing communication? Perhaps you can improve in that area after participating in the IFD webinar below.

ASHHRA Webinar
Topic: Innovating for Results: HR's Role to Lead and Foster Innovation
Date: Thursday, July 26
Time: 10 a.m. PT, 11 a.m. MT, 12 p.m. CT, 1 p.m. ET
Duration: 60 minutes
Presenter: Ashley Gouge, Vice President, Pinstripe Healthcare
Price: Complimentary for ASHHRA members

Top health care providers are finding that fostering and rewarding innovation across all functions is leading to significant operational efficiencies and improved patient satisfaction scores. At the same time, others find themselves falling behind as they struggle to create lasting change in their organizations. During this hour-long session, attendees will hear the best-practice stories of executives and HR leaders that have risen to the challenge, taking incremental steps to create environments in which innovative thinking and delivery are making tangible differences in the lives of employees, patients, and their communities.

Through this webinar, attendees will learn:
  • Why health care organizations need to look outside of the health care industry for inspiration
  • The attributes of the "Discovery Driven" and "Delivery Driven" worker
  • The importance of a strong recruitment function to continuously drive innovation and change.
Please click here for more information and to register.

ASHHRA 48th Annual Conference & Exposition, Sept. 22-25 — for details and to register, click here.

IFD Webinar
Topic: Communication Quality Improvement: Using Validated Measures to Track and Improve Communication in Health Care Organizations
Date: Wednesday, July 25
Time: 10 a.m. PT, 11 a.m. MT, 12 p.m. CT, 1 p.m. ET
Duration: 90 minutes
Presenters: Matthew Wynia, Director, Institute for Ethics and Center for Patient Safety, American Medical Association, and Yolanda Robles, President, CulturaLink
Price: Complimentary for IFD members | $99.99 for non-IFD members

This presentation will discuss how organizations are assessing their communication and what quality improvement efforts are being undertaken to ensure efficient communication for all patients.

Please click here to register.


ASHHRA
312-422-3720
ashhra@aha.org

IFD
312-422-2690
institute@aha.org





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eNewsBrief: Hot Topics in Diversity
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