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July 25, 2014


Hello ASHHRA and IFD Members:

ASHHRA Learning Sessions and Webinar
ASHHRA 50th Annual Conference Learning Sessions Now Available!
Check out the titles and learning objectives of the educational offerings you can look forward to when you come to Chicago this fall! Featured Diversity Session: The Patchwork Quilt - Employment Law for Employers of LGBT Employees on Monday, Sept. 29, at 3:45 – 5:15 p.m.

The Current State of Patient and Family Engagement Strategies in American Hospitals
Date: July 30
Time: 11 a.m. PT, 12 p.m. MT, 1 p.m. CT, 2 p.m. ET
Duration: 75-minute webinar

Together with the Gordon and Betty Moore Foundation, the Health Research & Educational Trust will share the results of a survey that studied the extent to which U.S. hospitals use a range of recommended patient and family engagement strategies, such as giving access to medical records, having 24-hour visitation policies and conducting nurse shift-change reports at the patient's bedside.

This webinar will feature three case studies, all of which excel in engaging patients and their families: the University of Illinois Hospital and Health Sciences System, Health Central Hospital in Florida and Schneck Medical Center in Indiana.

Moderator: Maulik Joshi, Dr. P.H., president, Health Research & Educational Trust
Dominick Frosch, Ph.D., patient care fellow, Gordon and Betty Moore Foundation
Airica Steed, Ed.D., enterprise chief experience officer, University of Illinois Hospital and Health Sciences System
Bibi Alley, patient advocate, Health Central Hospital
Tammy Dye, vice president of clinical services, Schneck Medical Center
Suki Wright, director of organizational excellence and innovation, Schneck Medical Center

This webinar is available free of charge but advanced registration is required. Register now.

IFD Webinar
Making the Case for Language Access in the Context of Health Reform
Date: Tuesday, July 29, 2014
Time: 10 a.m. PT, 11 a.m. MT, 12 p.m. CT, 1 p.m. ET
Duration: 90-minute webinar
Ignatius Bau, health care policy consultant
Kinneil Coltman, chief diversity officer, Greenville Health System
Price: This webinar is free for Institute members and $99 for non-members. Register now.
Note: Many ASHHRA members are also IFD members. You may not realize that you are a member, especially if your hospital is part of a larger health system. Contact Pamela Janniere, the Institute’s manager of membership, marketing and education, to see if your organization is a member, at

Two important trends continue to dominate the health care landscape: the increasingly diverse demographic characteristics of patients and national/local health reforms driving health care delivery systems towards patient safety, quality improvement, cost reductions and improved patient experiences of care. Ensuring comprehensive language access services for patients with limited English proficiency is essential to successfully responding to (and getting ahead of) these trends. Providing language access services not only improves and maintains quality, but positions your hospital to be more competitive in your health care market. Language access, as a foundation of improved communications with patients, also is vital for patient safety and improved patient care experiences.

This webinar will provide an overview of the multiple cases that can be made to support language access services, including: legal and regulatory cases, risk management, quality improvement, market care and leadership. Participants in this webinar will learn how to make the strongest cases to support comprehensive language access services at their hospital or health system, as well as obtain references to useful resources that support language access services. Registration is now open. Register here.


Preparing US leadership for the cultural demographic shift
There’s no denying that the demographic shift puts today’s business leaders at a crossroads. They can continue on their current path of least resistance, one full of traps being set as they unknowingly create more tension points with the talent and the consumers on which their businesses depend. Or they can forge a new path by adopting a forward-thinking mindset that allows them to connect with and earn relationships with their diverse workforce and consumer groups.
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When workers 'cover,' employers may be missing out on their best attributes
Bloomberg BNA
Employees don't always feel like they can express their true selves at work, which can lead to lower productivity and higher turnover, according to workplace diversity and inclusion professionals interviewed by Bloomberg BNA.
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  One Day, One Thousand Tests

"We were able to screen 1,011 people—that’s 1/3 of our employees—in just one day through the SPOTLIGHT™ Event…which means we gain the time to pay attention to other programs that make a difference in the health and wellness of employees.” Visit to learn more.

Defeat derailment from diversity ROI measurement processes
Diversity Executive
For years, diversity managers convinced top executives that the impact of diversity couldn't be measured, at least at the monetary contribution level. However, today, many executives are now aware it can and is being measured in many organizations. Top executives are subsequently demanding the same accountability from their diversity training functions. With the acceptance of ROI as a mainstream measurement tool for diversity functions, the debate has shifted from whether ROI should be conducted to how it should be conducted on a consistent, standardized basis.
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Women penalized for promoting women, study finds
The Wall Street Journal
Dedication to diversity can be a liability in the workplace, according to a new study. Researchers at the University of Colorado found that women and non-whites executives who push for women and non-whites to be hired and promoted suffer when it comes to their own performance reviews. A woman who shepherds women up the ranks, for example, is perceived as less warm, while a non-white who promotes diversity is perceived as less competent. Both end up being rated less highly by their bosses, according to the paper, which is set to be presented at an Academy of Management conference next month.
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Economy slows, but doesn't stop, diversity trend
The PEW Charitable Trusts
America continues to grow more diverse, but the trend has slowed as the sluggish economy has depressed minority birth rates and slowed immigration. Last year, only three U.S. counties became majority minority for the first time, the lowest number in years, according to a Stateline analysis of U.S. Census Bureau data. A decade ago, a dozen or more counties became majority minority every year, but the number declined to seven in 2011 and five in 2012. Counting last year’s additions, the total number of majority-minority counties now stands at 355, out of 3,143 counties (or county equivalents, such as parishes and boroughs) in the U.S.
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Colorism in recruitment focus of study
There’s an ongoing trend of black on black discrimination in recruitment called colorism. The authors of a study on the topic say it can be avoided with a simple personality assessment.
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Equal Opportunity Employment officials take new aim at pregnancy bias
The New York Times
The Equal Employment Opportunity Commission on Monday issued new enforcement guidelines on pregnancy discrimination for the first time since 1983 in an effort to underscore that employers cannot discriminate against workers because of past, present or future pregnancies. “Discrimination based on pregnancy, childbirth or related medical conditions is a prohibited form of sex discrimination,” the agency said. Commission officials said that with an increase in the filing of pregnancy discrimination complaints over the last decade, they felt a need to provide guidance to clarify their rules and educate business, especially because employers were losing a high percentage of these claims. The agency said it wanted to detail employers’ responsibilities under the Pregnancy Discrimination Act and the Americans With Disabilities Act.
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More health care employers plan to keep hiring in 2014: Survey
Becker's Hospital Review
The majority of health care employers — 54 percent — plan to hire permanent, full-time employees in the second half of 2014, seven percentage points higher than the national average, according to a survey from CareerBuilder and
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Health care employers need cure-all for retirement epidemic
Employee Benefit News
Like other industries, health care employers and benefit plan managers in the health care sector are struggling mightily with their ability to address the retirement preparedness of their evolving workforces. Whether it’s the remnants of the baby boomers or introduction of millennials, the workforce dynamic in the health care industry is going through a change as it continues to cope with the ongoing hiccups of the Affordable Care Act. Plan fiduciaries at health worksites also caution the need to motivate their employees to save adequately and helping them learn how to invest wisely.
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eNewsBrief: Hot Topics in Diversity
Colby Horton, Vice President of Publishing, 469.420.2601
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Shawn Smajstrla, Senior Business Editor, 469.420.2605   
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