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Jul. 26, 2013


Hello ASHHRA and IFD Members:

ASHHRA Certification Information and Webinar


Certified in Healthcare Human Resources (CHHR) Candidate Handbook and Application

The CHHR Candidate Handbook and Application contains eligibility requirements, a complete content outline for the Examination, sample test items, instructions on applying for the Examination, and an application. Download the pdf file of the CHHR Candidate Handbook and Application (24 pages), or call 888/519-9901 to request a copy.

Advancing Patient-Centered Care Transitions
Date: Wednesday, July 31
Time: 11 a.m. PT, 12 p.m. MT, 1 p.m. CT, 2 p.m. ET
Sponsored by: Strategic Management Decisions (SMD)
Duration: 60 minutes
Faculty: Michael Lepore Ph.D., Planetree Director of Quality, Research, & Evaluation and an adjunct Assistant Professor in Health Services, Policy & Practice at Brown University
Jim Kinsey, Senior Planetree Consulting Services Specialist
Kathleen M. Martin, RN, BSN, CCM, CPC-H, VP of Patient Safety and Care Improvement, Griffin Hospital
Moderator: Matthew Weinstock, H&HN Assistant Managing Editor
Price: ASHHRA Members: FREE

Register Now

Key drivers of value-based purchasing, the quality of patients’ care transitions and resulting readmission rates are critical issues for hospitals and other health care venues. To advance patient-centered care transitions, where critical patient-centered information consistently flows across the care continuum with the patient, Planetree affiliates are pioneering several innovative approaches and examining effects on readmissions and other patient outcomes. In this seminar, tools and strategies that are being utilized across the Planetree network will be discussed, addressing ways to:

  • Activate patients and families in managing their health and healthcare needs across settings
  • Identify key gap areas in the current transition process that negatively impact the patient and increase admissions
  • Improve patients’ transitions from one setting (hospital, nursing home, home) to another
  • Strengthen communication among patients, physicians, and caregivers across all care settings
  • Empower patients with information and assistance to achieve their optimal health and well-being
Register Now

IFD Webinar and Symposium

The New and Enhanced National CLAS Standards: A Reintroduction
Date: Wednesday, July 31
Time: 10 a.m. PT, 11 a.m. MT, 12 p.m. CT, 1 p.m. ET
Duration: 90-minute webinar
Presenters: C. Godfrey Jacobs and Darci Graves of Health Determinants and Disparities Practice, SRA International, Inc.
*Price: * Free for Institute members | $99 for non-Institute for Diversity members

*Note: Many ASHHRA members are also IFD members. Feel free to contact Pamela Janniere, manager of membership and education, to see if your organization is a member at 312-422-2691 or email:

For more information click HERE, and to register, please click HERE.

IFD Symposium on Diversity and Disparities in Cleveland, OH
Topics: Best practices and strategies in cultural competency training, language access and services, and expanding diversity in leadership and governance.
Date: Wednesday, Aug. 14
Time: 9 a.m. - 4 p.m. ET
Price: $99 for Institute members | $199 for non-Institute members
More Information: Click here.



Diversity through a historical lens
Diversity Executive
Rodney Sampson, author and diversity and inclusion advisor to the ABC show “Shark Tank,” explains how understanding the United States’ past can facilitate workplace diversity.
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Minority women entrepreneurs are leading the way for small-business growth
The surging growth of minority women-owned businesses in the last 15 years tells a mixed story about the American workforce. Minority women-owned firms grew 156 percent from 1997 to 2013 and now account for one in three women-owned firms in the U.S., according to a 2013 report by American Express on the state of women-owned businesses. In contrast, non-minority women-owned firms grew 32 percent during the same period.
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DiversityInc top 10 hospital systems lead HRC Healthcare Equality Index
When it comes to understanding the needs of diverse communities, including the LGBT community, not all hospitals are the same. To qualify as an HRC “Leader in LGBT Healthcare Equality,” facilities had to be able to provide documentation proving that they meet guidelines in four core criteria: patient nondiscrimination policy, equal visitation rights, employment nondiscrimination policy and training in LGBT-patient-centered care.
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3 biggest causes of nurse turnover
Becker's Hospital Review
Nurses play a vital role in patient care at any hospital, especially in today's healthcare environment. Recruiting the right nurse and training him or her is a time consuming and expensive task. That's why retaining nurses should be a major concern for hospital leaders. Karlene Kerfoot, PhD, RN, NEA-BC, FAAN, vice president of nursing for API Healthcare, a healthcare workforce technology company, shares the three main reasons nurses leave a hospital job and gives suggestions for hospitals to keep their nurses long term.
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3 men, 3 ages. Which do you like?
The New York Times
Age discrimination in the workplace has always been harder to identify and quantify than race and sex discrimination. There is little doubt that such discrimination exists. With age discrimination claims on the rise, a growing number of academics are undertaking research projects aimed at better identifying it.
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The value of diversity: Leadership and organizational commitment
Diversity Executive
To fully realize diversity and inclusion’s value, an organization’s leadership and workforce must be committed to driving and executing a diversity and inclusion strategy that results in measurable organizational value. While it is important that diversity and inclusion strategy be in harmony with an organization’s core mission and values, it is equally important that leadership actively supports the diversity strategy and its implementation.
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Leaked Target diversity training documents reveal struggles of managing a diverse workplace
The Huffington Post
Target uses theoretical scenarios to teach its supervisors how to deal with, for example, workers who are scared of Muslims, or Latino employees who blame supervisor criticism on racism, and many other situations related to diversity and discrimination that may come up in the workplace, The Huffington Post has learned. A 49-page internal document entitled “Diversity Scripts for Stores” sheds light on how the company is supposed to deal with potentially inflammatory workplace issues as it faces a discrimination lawsuit filed by three former employees earlier this month.
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A case of the 'Mondays' not covered by Title VII
Human Resource Executive Online
Question: One of our employees has requested a religious accommodation to not work on Mondays, claiming she practices her religion on Mondays as it is a so-called holy day for her. The problem is she admits that she is not a member of any recognized religious group. She also claims that she is the founder of her "religion" and currently the only person she knows who practices it. Under these circumstances, are we still required to provide her with this religious accommodation?
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eNewsBrief: Hot Topics in Diversity
Colby Horton, Vice President of Publishing, 469.420.2601
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Shawn Smajstrla, Senior Business Editor, 469.420.2605   
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