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September 04, 2015


Hello ASHHRA and IFD Members:

ASHHRA Webinar and HR Metrics Tool

Improving Patient and Family Engagement in U.S. Hospitals
Date: Tuesday, September 15, 2015
Time: 2:00 p.m. ET, 1:00 p.m. CT, 12:00 p.m. MT, 11:00 a.m. PT
Duration: 60 minutes with live Q&A
Dominick L. Frosch, PhD, Patient Care Program, Gordon and Betty Moore Foundation
Kenneth F. Sands, MD, MPH, chief quality officer, Beth Israel Deaconess Medical Center
Trece Gurrad, RN, MSN, vice president of Patient Care Services, Columbia Memorial Hospital
Maulik Joshi, DrPH, associate executive vice president, American Hospital Association and president, HRET
Price: FREE but advanced registration is required. To register, click here.

Patient and family engagement is associated with fewer adverse events, lower health care costs, decreased use of services, better patient self-management and higher patient-satisfaction scores. Earlier this year the Gordon and Betty Moore Foundation funded the Health Research & Educational Trust to survey hospitals about their patient-and-family-engagement practices. Of 25 key strategies identified on the survey, half of the respondents employ eight or fewer, indicating an opportunity for improvement. On this webinar, presenters will give more detailed results from the research survey and highlight two hospitals that excel in patient-and-family-engagement practices. Speakers from these two hospitals will discuss how they implemented the practices and give actionable advice for other health care facilities.

So you missed the registration period for the HR Metrics Tool?
We can help!

The registration period for the HR Metrics Tool has officially passed. However, if you're interested in learning more about how to become a late participant or register to purchase the results from the survey, please contact Shebani Patel at

IFD Webinar, Certificate in Diversity Management in Health Care (CDM) Fellowship and the #123forEquity Pledge

September Diversity Dialogue: Foundations of a Diversity Action Plan at an Academic Health Center
Date: Wednesday, September 30, 2015
Time: 1:00 p.m. ET, 12:00 p.m. CT, 11:00 a.m. MT, 10:00 a.m. PT
Duration: 60 minutes
Leslie D. Garcia, acting chief diversity officer & assistant vice provost, Oregon Health and Science University
Michael Tom, director of affirmative action, Oregon Health and Science University
Price: Institute members FREE, Non-Institute members $99

This webinar will discuss how Oregon’s only academic health center, Oregon Health and Sciences University (OHSU), developed and implemented an institutional Diversity Action Plan (DAP). Selected strategies, templates and lessons essential to the success of diversity strategic planning will be shared. For more information and to register, click here.

Develop Leadership Competencies Needed to Facilitate Change in Your Organization and Community
The Institute is currently accepting applications for the fifth cohort of students in its Certificate in Diversity Management in Health Care (CDM) fellowship, designed to help diversity practitioners develop leadership competencies needed to bring about change in their organizations and communities. This 12-month fellowship includes online classes and on-site learning forums taught by some of the nation’s leading hospital-based diversity practitioners. Among other areas, the CDM provides strategies to promote a culturally competent workforce, enhance language services, decrease disparities and increase supplier diversity. The CDM is a recognized credential by the American Hospital Association, American Leadership Council for Diversity in Healthcare and the Health Research & Educational Trust. For more information on the fellowship, click here or contact Craig Blassingame, Institute programs & operations specialist, at (312) 422-2693 or

Take the #123forEquity Pledge to Eliminate Health Care Disparities
As our nation makes the demographic shift toward a minority-majority balance, the need to identify, address and eliminate disparities in health care is increasing. That’s why the American Hospital Association (AHA) is a partner in the National Call to Action to Eliminate Health Care Disparities, along with the American College of Healthcare Executives, America’s Essential Hospitals, Association of American Medical Colleges and the Catholic Health Association of the United States. Critical to this endeavor’s success is the support of hospitals and health care systems dedicated to achieving the three areas of the Call to Action: Increasing the collection and use of race, ethnicity and language preference data; increasing cultural competency training and increasing diversity in governance and leadership. To learn more, visit

Women, minorities still underrepresented in medical specialties
Too few women and minorities are entering certain medical specialties in the U.S., researchers say. "Diversifying the physician workforce may be key to addressing health disparities and inequities," Dr. Curtiland Deville of Johns Hopkins University in Baltimore, Maryland, who worked on the study, said in an email. "Minority physicians continue to provide the majority of care for underserved and non-English speaking populations,” Deville added. Yet "in no specialties . . . were the percentages of black or Hispanic trainees comparable with the representation of these groups in the US population," he and his colleagues wrote in JAMA Internal Medicine.
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  Make Your Hospital's Benefit Plan Work for You

The right benefits plan makes all the difference.
• Energize employee engagement
• Create a culture of health & wellness
• Attract & retain the best & brightest

Can health care be cured of racial bias?
Kaiser Health Network
Even as the health of Americans has improved, the disparities in treatment and outcomes between white patients and black and Latino patients are almost as big as they were 50 years ago. A growing body of research suggests that doctors’ unconscious behavior plays a role in these statistics, and the Institute of Medicine of the National Academy of Sciences has called for more studies looking at discrimination and prejudice in health care.
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Diversity scores: Rallying behind tallying
Diversity Executive
Assessing effectiveness is a business fundamental. Therefore, it should be no different for diversity and inclusion work. When developing a set of measures, the right gauges will depend on the executive team’s decisions about organizational goals. Once those are established, diversity leaders can zero in on which actions and results to score.
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Transgender awareness training: A business essential
The Huffington Post
We have already reached the tipping point for transgender people in society and are quickly moving beyond it into new, uncharted territory. One seemingly cannot read a newspaper or magazine or turn on the television these days without encountering some mention of the transgender phenomenon. Due in no small part to this increased interest by the public, gender diversity in the workplace is an issue that’s time has come.
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  Download Rise of HR now!

Take advantage of the experiences and shared knowledge of 73 of the world’s leading HR professionals – and all for free! The new e-book “Rise of HR” offers the guidance to be a successful HR professional for today’s competitive market and the rest of your career.

How data analytics helps managers be more effective
Big data is helping managers more effectively hire and retain top talent, reduce turnover and improve diversity in the workplace. As diversity becomes even more of a competitive differentiator, companies are doing all they can to track and manage recruiting, hiring and retention initiatives. Workforce analytics can help figure out what's working and what isn't.
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  Take Healthcare Employment Screening Survey
Take our brief survey to understand how healthcare employers prioritize background screening in hiring.
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    Why building a diverse workforce is worth the effort
    The Globe and Mail
    Fostering diversity in the work force is more than just a noble and altruistic goal, it’s a bottom-line imperative for any company planning for growth. A diverse work force can improve employee loyalty, reduce turnover and help to reach a broader base of customers, while the wider range of perspectives can have a significant impact on everything from customer service to product design. That says nothing of the positive impact that cross-cultural communication has on the communities we live in and the world at large.
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    eNewsBrief: Hot Topics in Diversity
    Colby Horton, Vice President of Publishing, 469.420.2601
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    Shawn Smajstrla, Senior Business Editor, 469.420.2605   
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