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BLLA adopts charitable cause for October international symposium
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Clean the World — Each day, 9,000 children around the world die from diseases such as acute respiratory illness and diarrheal diseases that can be prevented by washing with bar soap. At the same time, the hospitality industry in North America daily discards an estimated 1.5 million bars of guest room soaps. Clean the World has a mission to collect, recycle and distribute hotel soaps to people who need it most to improve hygiene, sanitation and living conditions worldwide. Because soap saves lives. Click here for more information.
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Bicycles: Good for business
BLLA
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More and more boutique and lifestyle hotels and resorts are realizing the benefits of adding bicycles to their
amenity programs. In addition to maintaining their "boutiqueness" by further differentiating themselves from
their competitors, properties are noticing that travelers seek out locations that offer unique exercise and
entertainment.
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Breaking News: Owners take over Setai South Beach
BLLA
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The Setai South Beach taken over by Owners — Established in 1992, Singapore-based management company, General Hotel Management has created some of the world's most highly regarded intimate luxury resorts and hotels from their home base in Asia, including The Setai South Beach. At 2:30 a.m., on Saturday, March 31, owner representatives of The Setai South Beach arrived at the hotel and informed GHM they were taking over the property. According to Hans R. Jenni, President and Director of GHM, "Representatives from Lehman Brothers arrived at the hotel with armed guards and off duty sheriff officers in uniform in the early morning hours on March 31." Click here for more information.
• Related story: GHM responds to being ousted as Setai manager (Hotels Magazine)
Laura Ashley to open 'brand showcase' hotel
The Guardian
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Boutique hotels are usually the preserve of luxury designer labels, such as Armani and Bulgari, where their monied clientele can eat, sleep and shop the brand. That is about to change as Laura Ashley, the company famous for its floral prints, prepares to enter the fray.
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TruLink® Media Gateway, a family of advanced connectivity panels, helps hotels create an at-home experience for guests by allowing them to enjoy content from personal devices on the in-room HDTV. Our panels provide clear advantages over the competition including hassle-free maintenance & usage tracking to measure ROI. Click to Learn More!
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Food truck fad hits high-end hotels
USA Today
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Forget room service. Hotels' latest food entree is putting it in trucks and delivering it on the street. Food trucks and temporary pop-up restaurants have become ubiquitous on American streets. And many hotels are getting in on the craze:
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Boutique firm to revamp Times Square hotel
USA Today
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French hospitality giant Accor, which runs the Novotel brand, had said its Novotel Times Square will undergo a $115 million revamp. The Euro-style hotel will be made over by architecture and design firm Stonehill & Taylor, the firm responsible for shaping the distinctive looks of several of New York's hottest boutique hotels at the moment.
Lifestyle hotels launched in Bangkok and Pattaya
eTravel Blackboard
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Pullman Bangkok Hotel G and Pullman Pattaya Hotel G opened recently in Thailand, marking the latest phase in the development of the new designer lifestyle hotel brand "Hotel G." The two newly branded properties are operated under a franchise agreement with Accor's Pullman Hotels & Resorts.
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New Aloft hotel planned for Cupertino, Calif.
Oakland Tribune via San Jose Mercury News
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Hoping to cater to a hip, young crowd in Silicon Valley — including employees at the nearby Apple headquarters — Starwood Hotels & Resorts is planning a new Aloft Hotel in Cupertino. The hotel, with a development cost of $10 million to $20 million, is a fresh indicator of how the surge in Silicon Valley business and hiring has fueled other economic activity.
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Great Hotels of the World to open new Italian boutique resort
Travel Daily News
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Great Hotels of the World is pleased to announce the opening of a brand new hotel. Villa Armena, Relais & Beauty Farm opens April 15. The exclusive establishment is situated in the heart of Tuscany. It will function as a small boutique resort, built of red brick, with original oak beams and roof, terracotta floors and stunning gardens.
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Hotel lobbies go digital
Los Angeles Times
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Welcome to the iHotel, where you can check in — but there's no check-in counter. At the Andaz West Hollywood, a host stands near the entrance to register guests on an iPad tablet. The 239-room boutique hotel is just one of many hotels that have adapted their reception areas to be a better fit for the digital-savvy guest.
• Related story: California hotel replaces people with iPads (The Vancouver Sun)
10 tips on how hotels should be using social media
Hotels Magazine
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Revving up social media marketing can be one of the most cost-effective maneuvers a hotel sales and marketing director can make. Leisure and business travelers are searching for the right accommodations on Facebook, Twitter and YouTube as much as Bing or TripAdvisor. Here is a list of 10 things hotels should be doing in social media.
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Hoteliers differ when casting the LGBT net
Hotel News Now
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Cultivating the lesbian, gay, bisexual and transgender traveler can be challenging. A key question is whether hotel brands should target the LGBT market separately from others. Marriott International executives believe separate works. It recently refreshed its website for LGBT travelers.
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Food gets fashion makeover at London hotel
DIY
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When you take a peek inside any women's glossy magazine, the last thing you'd think goes hand in hand with fashion is food. But that all looks set to change thanks to London's Berkeley Hotel. The swanky hotel has taken one of this country's old foodie traditions — the English afternoon tea — and turned it literally on its head.
Ford to use concierges to teach luxury to Lincoln dealers
Bloomberg Businessweek
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Ford Motor is asking the survivors to put their sales staff through a training academy that emulates a concierge service at a luxury hotel. Ford hired Les Clefs d'Or, an international association of hotel concierges, to consult on creating the Lincoln Academy, the automaker said yesterday in a statement. It's the first such alliance between an automaker and the concierge group, according to Ford.
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French Connection launches homeware collection
The Telegraph
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The high street fashion chain French Connection has a second crack at the homeware whip. It was announced recently that the company is set to re-launch a home collection. Lighting, linen bedding, ceramics and a limited selection of furniture comes in a sophisticated color palette of mineral blue, white, taupe, tan and grey.
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A look at Macy's transformation
Direct Marketing News
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This spring, Macy's will begin a $400 million renovation of its flagship Herald Square store in New York City. Touted as the largest store renovation in U.S. history, the transformation reflects where Macy's marketing is headed as a whole, with the company eagerly embracing the possibilities of new technology, while carefully preserving the elements that made it an icon in the first place.
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Marriott may sell Edition hotels to fund brand expansion
Bloomberg
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Marriott International may sell its three Edition properties to fund an expansion of the boutique, luxury brand, incoming Chief Executive Officer Arne Sorenson said. The Edition brand is Marriott International's attempt to break into the boutique segment in which Starwood Hotels & Resorts Worldwide's W chain operates. Marriott would continue to operate the Edition properties after they are sold, Sorenson said.
Sofitel hotels introduces a new children's channel
USA Today
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Sofitel Luxury Hotels has partnered with TV5MONDE, a French-language network broadcasting in the United States, to create a new channel called Tivi5MONDE, a French language children's channel. Children at all eight U.S. Sofitel properties can begin watching it this year. It will broadcast educational programs for children 3 to 13, and will offer animated films, cartoons and original series.
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