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Staying cool under pressure
Advanced Healthcare Network
We all ask ourselves the same desperate question from time to time:

"How am I going to make this work?!"

"No matter how well we've done laying the groundwork for everything to run smoothly — becoming educated, choosing the right spouse, treating others well — we all face situations that challenge us," says Robert J. Cerfolio, MD, MBA, a world-renowned cardiothoracic surgeon known as "the Michael Jordan of lung surgery."

"If we can keep our cool and adhere to some basic principles, we can not only meet any challenge — we can perform with excellence."

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INDUSTRY NEWS


  Case study: Spontaneous discharge of a firearm in an MR Imaging environment
American Journal of Roentgenology
In 2002, an incident occurred at an outpatient imaging center in western New York State, in which a firearm spontaneously discharged in a 1.5-T MR imaging environment with active shielding. At the time, this is the first documented case of such an occurrence. The event confirms previously reported theoretic risks of a firearm discharging in an MR imaging environment. In this report, we examine the incident in detail from the official police and ballistic reports.
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Laughter is medicine
Advanced Healthcare Network
Donna Harris, R.N., A.D.N, writes: "I started my career at age 17 working at the local hospital as a nursing assistant and training in all the usual job-related tasks while learning in the classroom. I discovered that nursing is quite different from working at a lunch counter, or cashing checks at the supermarket (my previous employment). You are still dealing with customers, but they are sick, worried about their own health or the well-being or their friends or family, or they're mourning losses they have had or likely will have. They usually are not at their best."
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Easy ways to improve patient satisfaction
Advanced Healthcare Network
Patient satisfaction is one of the hottest topics in healthcare these days. Open any medical conference brochure or journal, and you're likely to find at least one headline with the words "patient satisfaction" in it. Patient satisfaction scores are a direct reflection of an organization's customer service skills and systems and now more than ever are tied to reimbursement. Here are eight tips every nurse can follow to personally impact your patient satisfaction scores at your healthcare organization.
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What I learned when I asked how much my MRI would cost
Forbes
Kate Ashford writes: "A recent study found that consumers who know how much a medical procedure will cost save money on healthcare overall—presumably because they choose the lower-priced practitioner. However, it's harder than you might think to get a price on a medical procedure. I speak from experience, having tried to comparison shop for an MRI over the summer."
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