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Strategy, connectivity and measurement in warehousing
By Ken Ackerman
If there once was a time when executives considered a strategic plan as a sacred document that is rarely revised, that day is certainly over. Today, such documents often lose value each month after they are published. Strategy statements have been replaced by strategic management, and strategic management is the day-to-day application of a corporate strategy.


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NEWS FROM THE INDUSTRY


  The top 10 stories that shaped D-to-C retail in 2015
Multichannel Merchant
With 2016 just getting started, let's take a look back at the top 10 stories that shaped direct-to-customer retail in 2015.


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What is your company's culture?
By Ken Ackerman
Every organization has a corporate culture, defined by Harvard professor James L. Heskett as "the way we do things around here." Herb Kelleher of Southwest Airlines describes culture as "What do we want to be?" Perhaps culture is how we add value. One definition is inadequate, but clearly culture is more important to the health of an organization than strategy, market share, patents or trademarks.

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  Why and how to prepare a warehouse operations manual
By Ken Ackerman
It is possible to operate a warehouse in the absence of written procedures or a manual, and we have seen many that function well without them. Some employ seasoned operations people who carry the procedures between their ears, a phenomenon that we call "the biological database."


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WAREHOUSE TIP OF THE MONTH


  6 tips for better warehouse inventory management in 2016
Camcode
As consumers demand increasingly faster delivery, warehouse inventory managers are under immense pressure to ensure inventory is optimized and workflows run seamlessly. When inventory management fails, the entire supply chain feels the effects. These tips will help you evaluate your processes and performance and identify clear objectives and strategies for inventory management in 2016.


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MISSION STATEMENT


  Lansdale Warehouse is committed to excellence and customer satisfaction. The Lansdale Warehouse Company provides premier warehouse and distribution services in a safe and secure environment for customers' goods at a reasonable cost. Our "quality management" atmosphere engenders an entrepreneurial attitude that ultimately translates into "100% customer satisfaction through a 'zero defectives' process." Continuous improvement attitudes ensure dependable customer service. Employee participation, honest communication and a clearly defined understanding of our customers' needs support our successful process.






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