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Does your guest have a service dog?

People with dogs are seen everywhere. We love our animals and want to take them with us. The question is, are they really trained service animals? We think of dogs such as Labradors or Golden Retrievers as being trained assistance dogs, but what if you saw someone with a...

source: By Kay Corriere
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By now, content marketing should be an integral part of your marketing strategy. Whether you rely on email campaigns, blog posts, industry articles or social media posts, content marketing increases your brand awareness, informs your customers and leads to more business...

source: Hospitality Net

One bedrock of building more long-term, "relationship-focused" loyalty relies upon hotels offering more personalized, customized experiences for loyalty travelers. This can take on a number of different forms. At the high end, large chains...

source: Skift

Owning and operating a hotel can be a risky venture. There are several factors to consider, including loss prevention, safety, and liability. Hotel managers need to be diligent ensuring that the strategies in place have a minimal impact on the overall guest experience. Effective...

source: Lodging

The California Hotel & Lodging Association (CH&LA), along with our partners, invites you to join us for our 15th Annual CH&LA Lodging Industry Legislative Action Summit (LAS) on March 2. The LAS highlights will include the opportunity...

source: CH&LA

Even if 2016 does not turn out to be the year Airbnb announces an initial public offering, it may turn out to be the year of deep, fascinating Airbnb data — whether the short-term rental service wants to share it or not. It's already...

source: Skift

Irvine-based Pacifica Hotels has acquired The Milner Hotel in downtown Los Angeles. The purchase price was not disclosed. The Milner, near the Staples Center, is Pacifica's 30th California property. "With this acquisition we are excited not only to contribute to Downtown...

source: The Orange County Register

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