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Does your guest have a service dog?

People with dogs are seen everywhere. We love our animals and want to take them with us. The question is, are they really trained service animals? We think of dogs such as Labradors or Golden Retrievers as being trained assistance dogs, but what if you saw someone with a...

source: By Kay Corriere
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Join CH&LA for our 3rd Annual Hotel Owner Conference at the beautiful Fairmont Grand Del Mar on May 12-13. This exclusive event for will include education and networking opportunities for hotel owners, high-level industry...

source: CH&LA

The American Customer Satisfaction Index (ACSI) released the results of its 2016 Travel Report, revealing a slight drop in hotel guest satisfaction as a result of the dropoff among smaller hotel chains. According to the report, overall guest satisfaction fell 1.3 percen...

source: Travel Pulse

A unit of Chinese conglomerate HNA Group has agreed to buy Carlson Hotels, which owns brands including Radisson and Country Inns and Suites, the latest in a flurry of overseas investments by Chinese companies. HNA Tourism Group will acquire all of Carlson Hotels Inc., the...

source: The Association Press via USA Today

Hotel room rates in Sacramento continued their upward climb, resulting in higher rates through February of this year, according to a rate survey by CBRE Hotels. Spurred by a recovering economy and increased personal and corporate travel, hotel rates in the capital city increased...

source: Sacramento Business Journal

The city synonymous with master planning and suburban order is a surprising hot spot for short-term vacation rentals, a trend that is creating overnight entrepreneurs and fueling neighborhood conflict. Irvine, not any beach city or Disneyland's hometown of Anaheim, has...

source: The Orange County Reigster

After seven months of review, the City Council is poised to adopt new restrictions on St. Helena's short-term rentals. The council introduced an ordinance Tuesday that will give St. Helena residents preference in the application process, make it easier to revoke permits...

source: Napa Valley Register

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