In the realm of technology, what could not be thought of even two decades back is now an everyday reality, and we have perhaps just began. We look for smart homes, we stay connected all the time and we store all our important data in the "cloud." Is it any wonder that we...
Jim Trinka, Ph.D., was Chief Learning Officer for the FBI. His study of manager-employee surveys in government and industry revealed what surely must be one of the best-kept secrets in leadership. For example, by focusing on "developing others," and "communication" competencies,...
It's easy for hoteliers — and the journalists who cover them — to overthink the guest experience. We see innovations in tech or art-house-inspired design or bold new service initiatives and we’re drawn like moths to a light.
Now that your TripAdvisor page is your homescreen, isn't it time to have a closer look at another of your online tools? Google business page is a cornerstone of your digital presence. Here is why you must take care of it.
Hotel owners can save some green by going eco-friendly. That is the consensus of three studies by Cornell University professors who studied whether there is an advantage to operating environmentally friendly hotels over traditional hotels. The first study found that guests...
When you first enter your hotel room, what do you usually see? A door sign hanger welcoming you to your...
With hotel occupancy rates high and still rising, investors are continuing to book huge investment deals in the segment. Take today for example. NorthStar Realty Finance Corp. announced that it has entered into a definitive agreement...
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