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Does your guest have a service dog?

People with dogs are seen everywhere. We love our animals and want to take them with us. The question is, are they really trained service animals? We think of dogs such as Labradors or Golden Retrievers as being trained assistance dogs, but what if you saw someone with a...

source: By Kay Corriere
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Business travelers have their eyes set on technology, but that doesn't mean what they want from a hotel has to involve rocket scientists. According to a discussion held during the Hotel Digital Technology Innovations session at the Global Business Travel Association's...

source: Hotel News Now

Technology is a disruptive force in every industry, and hospitality is no different. Organizations that aren't actively making use of technology trends will find themselves increasingly struggling to compete as their competitors...

source: Hospitality Net

As generations change, so do preferences and dynamics. Marketers and hoteliers alike have a sense of overwhelming fear as new generations emerge in the ever-growing market. The trick is to embrace these new generations head on....

source: eHotelier

As the summer travel season hits its peak, the $928 billion global travel industry is reaching out to a new key segment: Millennials. Hospitality chains are doing everything from changing up decor — updating rooms with trendier furnishings and glitzing up lobbies...

source: Advertising Age

From mobile concierges to virtual reality vacation experiences to wearable keycards, technology is changing travel in a big way — including the hotel experience. While there are certainly things we miss about travel...

source: USA TODAY

One of the most divisive issues that Los Angeles City Council members expect to confront when they return this week from a summer recess will be a proposal by labor leaders to exempt unionized workers from the city's new minimum wage. The...

source: Los Angeles Times

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