We live in an age when the experience of face-to-face interaction in the retail environment has continually eroded or diminished in an effort to keep the costs down by companies or by the consumer. The efficiency of self-service has found its way to all industries, but...
Join CH&LA and AAHOA, at the largest one-day conference and trade show in Northern California. This free conference and trade show features morning educational sessions (too many to mention), a complimentary lunch with...
The California Hotel & Lodging Association's Women In Lodging chapter fuels the mission to promote women's leadership and education within the California lodging industry. For the first hour of the Women in Lodging reception, join guest speaker, Dave Wiggins, a 27 year...
Anyone who has ever walked into a "non-smoking" hotel room and caught the distinct odor of cigarette smoke will not be surprised by the findings of a new study: When a hotel allows smoking in any of its rooms, the smoke gets into all of its rooms, the study suggests.
If early indications ring true, it's going to be a busy summer for hotels across the U.S. as both families and business travelers are expected to hit the road in droves. Several hoteliers reported to HotelNewsNow.com that advanced bookings are up dramatically year over year,...
Big, rolling housekeeping carts are disappearing from many hotel hallways, just like the floral polyester linens they used to carry. Hotels say they're replacing cumbersome carts with smaller ones sometimes akin to golf caddie bags out of necessity, in addition to convenience...
What do affluent Americans look for when picking a hotel for vacation? It's not beach access, fitness centers or privacy but something far more practical: Internet access, according to the Resonance Report on Affluent Travel and Leisure.
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