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CHLA Industry Headlines
July 29, 2009
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CH&LA Launches Online, On-Demand Training Powered by emTRAiN
from CHLA
The California Hotel & Lodging Association is pleased to announced a new member benefit, online, on-demand HR compliance training. Now employees can take the required Sexual Harassment Preventing Training course right at their desk, on their own schedule. This course along with six others is a great tool for hotel human resource managers to get their staff trained easily and cost effectively. More

Many Hotel Owners are Now Working for the Bank; Are You One of Them?
from CHLA
With many hotels in default and more on the brink, CH&LA is hosting a series of seminars presented by Alan X. Reay, President of Atlas Hospitality. On Tuesday, Aug. 18 in San Francisco and on the following Tuesday, Aug. 25th in San Diego, Reay will be presenting a workshop on how to deal with your lender during these difficult times. More

Despite Industry Downturn, Satisfaction with Hotels Increases as Guests Seek Comfort and Value
from J.D. Power and Associates
Even though reduced demand has caused hotel properties to slash operating costs and reduce staff, hotel guest satisfaction has improved in 2009, according to the J.D. Power and Associates 2009 North America Hotel Guest Satisfaction Index Study. More

Fewer State Parks on the Chopping Block
from the Contra Costa Times
California lawmakers found funds to avoid closing the majority of it's state parks in the eleventh hour of budget discussions, leaving behind a $9 million shortfall that could impact Bay Area parks after Labor Day, parks officials said. More

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Weighing-in on Hotels' Use of the TripAdvisor Tools
from Hotel News Resource
Recently, the author of this story, Neil Salerno read an article discouraging hoteliers from posting a Web site link to TripAdvisor or posting TripAdvisor reviews via the TripAdvisor widget on their Web site. Making broad statements like this is absolutely absurd and demonstrates a lack of understanding how and why people choose a hotel online, Salerno added. More

No Recovery in California Until 2011, Forecast Says
from the Los Angeles Times
Unemployment in California and Los Angeles County will increase well into 2010, continuing to exceed the highest levels since at least the end of World War II, according to a local economist whose projections for the Southland economy are among the most negative to date. Continued sluggishness in key industries such as construction, retail, international trade and hospitality will keep the state from a full recovery until 2011. More

Brave New World of Google Travel 3.0
from Hotel News Resource
With Google's recent introduction of City Tours and Favorite Places, there has been much speculation that Google will either enter the travel market, launch an online agency and become another Expedia, or develop or acquire a metasearch engine to compete with Microsoft's Bing Travel. More

There's No Recession on Guest Expectations
from HospitalityNet
Recently released unemployment figures indicate a continued rise in that cheery metric to 8.5 percent, a 25 year high. Even in light of some modest signs of life, the credit and housing markets continue to limp along as well. And despite the OK from President Obama to pursue business travel and corporate meetings, the damage may have already been done and those markets remained strained. More

W Hotel Sold to Hong Kong Company
from the San Francisco Chronicle
Starwood Hotels & Resorts Worldwide Inc. has agreed to sell the W Hotel in San Francisco to a Hong Kong investment company for $90 million, representing a more than 50 percent drop from peak hospitality property values set two years ago. The publicly traded company based in White Plains, N.Y., said in a statement it pursued the sale to reduce its debt. Keck Seng Investments Ltd. is expected to close on the deal at the end of the month. More

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