Customers now have the ability to interact with information about your business in the digital world. They oftentimes encounter your brand and message through social media and make prospective buying decisions and other engagements before...
With today's consumers looking for more out of their retail experiences and actively seeking out opportunities to build relationships with the brands that matter to them, the best retailers appreciate the importance of delivering exceptional customer experiences.
Your customers are your small business's lifeblood. Make sure to show them how much you care. For big brands, "thank yous" involve expensive lunches, golf outings and bottles of wine — all luxuries that likely fall outside of your modest budget. Don't try to compete;...
Whether tweeting as yourself or from a brand account, there are certain guidelines by which we all must abide. When people don't follow proper Twitter etiquette, we all cringe, it's awkward, everyone feels deflated, and you just look unenlightened.
To keep up with innovation, a business must get quick at spotting trends and reacting to them. But even that isn't always enough. Spotting and reacting places an emphasis on predicting trends, which is only getting harder the quicker society evolves. Entrepreneurs and innovators...
While in Sun Valley, Idaho,, be sure to have a robot, or what resembles a robot, press and fold your linen, slacks and dress shirts. A new state-of-the-art laundromat has all the high-tech cleaning machines imaginable.
With statistics showing that 90 percent of organizations maintain social media profiles, failing to have a social media presence for your organization can put you at a significant disadvantage. However, there is a difference between participation and actually achieving social...
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