The CET Connection
Apr. 9, 2014

2014 call for nominations for IACET Board of Directors
IACET
IACET is seeking qualified, dedicated and energetic members to serve on the 2014 Board of Directors. This is your opportunity to promote high quality and value in the continuing education and training field, as well as to give back to the industry that you serve. You are eligible to nominate yourself or others to the open positions on the IACET Board of Directors. We ask for your input to fill our upcoming Board of Directors vacancies.More

IACET Symposium: Only 3 weeks away ... Have you registered yet?
IACET
IACET will be hosting a Symposium on April 30 in San Diego. Sponsorship opportunities are available!More

Congratulations to our IACET Authorized Providers
IACET
The following organizations were accredited in March 2014.
California Rural Water Association Sacramento, CA
Financial Knowledge Network, LLC San Jose, CA
Frontline Health Care Workers' Safety Foundation Atlanta, GA
Greensboro Area Health Education Center Greensboro, NC
Intelsat Washington, DC
International Facility Management Association Houston, TX
Lawrence Hall Youth Services Chicago, IL
Learning Partners West Seneca, NY
Lenel Systems International Pittsford, NY
Metropolitan Community College — Institute for Workforce Innovation Kansas City, MO
MindEdge, Inc. Waltham, MA
Pfiedler Enterprises Aurora, CO
SAE International Warrendale, PA
The Institute for Motivational Living Boardman, OH
TRUMPF, Inc. Farmington, CT
United States Environmental Services, LLC Jackson, MS
USDA, Food Safety Inspection Service Beltsville, MD
More

IACET's Authorized Provider Workshop in Raleigh, NC
IACET
Our AP Workshops guide you through the foundational concepts of the ANSI/IACET 1-2013 Standard and how to apply them to your company's continuing education and training operations. Register today.More

2014 Top 20 training outsourcing list
Training Industry
The Top 20 list recognizes the leading training outsourcing companies for their high quality services and comprehensive capabilities. All have demonstrated experience managing major BPO engagements, and they use their influence and expertise to advance the training industry.More

Training evaluation in this new world
Training Journal (commentary)
Paul Matthews, the founder of People Alchemy, writes: "Last month I blogged about learning being a sacred cow, and that the emphasis should be on performance as the outcome rather than learning as the outcome. So I was most intrigued to have the opportunity to attend a short course on the Kirkpatrick 'New World' Four Levels model run by DPG a couple of weeks ago. Given my proactive stance on informal learning in all its guises, and my lack of enthusiasm for much of the formal training that currently gets delivered, going to a formal training course on how to evaluate training seemed like a strange thing to do. I suspected that I would spend a lot of my time biting my tongue to quell my objections, or squirming in my seat as I disagreed with those around me worshipping at the Temple of Training."More

Professional development for the firefighter in 2014 and beyond
Fire Engineering
There is no cookie cutter for creating competent firefighters. Although NFPA 1001, Standard for Fire Fighter Professional Qualifications, provides a means for determining competency in written and practical skill examinations for certification purposes, there are limits placed on the training at the local level because of time constraints and funding. Very seldom is NFPA 1001 used in continuous education or in service training to measure the capability of the skills to which firefighters are originally trained. More

On-the-job training bill moves ahead
City of Santa Clare
The Senate Education Committee on Wednesday unanimously approved a bill by Senator Fran Pavley, D-Agoura Hills, to modernize apprenticeships to meet 21st century workforce needs, make this valuable on-the-job training available to more Californians and integrate programs into high school and community college. Senate Bill 923 would create the Educational Apprenticeship Innovation Prize, or EdPrize, to encourage the development of modern apprenticeships and pre-apprenticeships by school districts, businesses and community colleges.More

MOOCs: The next evolution in e-learning?
Workforce
Robert Hall doesn't consider himself an expert on massive open online courses, otherwise known as MOOCs. But after creating learning content through MOOC vendor Udemy, Hall is the go-to guy at Marek Bros., a Houston-based construction company. Hall, a project manager by trade, used Udemy's open-source software to develop instructional videos about new processes for managing construction-related bidding data. Frustrated by the inefficient way data were managed, Hall took it upon himself to find a better way. He created 15 videos, each between two and four minutes in duration, that show which formulas and protocols to follow when employees record various information on spreadsheets.More

Service training reinforcement: How to make training lessons stick
Business 2 Community
A well-trained employee can make all the difference when it comes to customer service and how the employee deals with customer escalations, solves customer problems, and upsells or cross-sells your products. When you invest in training programs for your employees, you’ll probably find that your employees come out of the training motivated and better equipped to work with customers. However, over time, their enthusiasm fades and you may find yourself dealing with some of the same pre-training issues.More