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How leaders can best manage conflict within their teams
Entrepreneur
When we spend so much time with the same people every day, conflict is inevitable. But, as a leader, you probably dedicate more of your time on issues like productivity and meeting deadlines than on conflict resolution. When there is strife and personalities clash, you may reach for what you think will be a quick fix: find the "problem" people and separate them from the rest of the group.
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Human performance — 'Where's the beef?'
By Michael S. Haro, Ph.D.
Remember the Wendy's commercial "Where's the beef?" from the 1980s? Human performance can be compared to a sandwich with the "beef" being the heart of productivity — the employees. The top of the sandwich is senior management, and the bottom is the supervisors. Companies should provide training programs to assist supervisors in their efforts to develop strong employees — and "beef up" their performance and productivity.
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10 steps to lead an effective team
Fast Company
Who gets sent in when the environment is uncertain and risky, the task complicated and challenging and the opposing force is overwhelming? It's highly trained small teams such as SEALs or Delta Force. There's nothing like the agility, focus and inventiveness of an effective small team of committed and talented individuals.
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How top federal leaders define leadership
The Washington Post
The following are thoughts from Cabinet secretaries and other top Obama administration officials on their leadership philosophies and styles and the lessons they have learned from managing a large workforce. Hopefully, they'll offer current and aspiring leaders a few important tips about focusing on the mission, setting expectations and engaging more meaningfully with employees.
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Why a lazy firefighter may not be lazy
Fire Chief
A fire officer was recently describing to me a member of his crew. "He's terrible to work with," the officer said. "He's the most lazy and incompetent person on the entire shift." I've heard these two words used together before when officers talk about so-called problem employees. Lazy and incompetent — they seem to make sense together. So a lazy person, by definition, is likely to be incompetent.
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5 ways leaders can be prepared for ongoing change
Great Leadership
Leaders today, former scouts or not, would do well to heed the Boy Scout motto, "Be prepared," especially when it comes to change. The inevitability of change is one of the few things we could count on not changing. So it's remarkable how many people and organizations are unprepared for it.
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Leading people when they know more than you do
Harvard Business Review
Chances are you're an expert in the area you manage. Try to imagine a leader without this expertise doing your job. You'll probably conclude it couldn't be done. But at some point, you could be promoted into a job which includes responsibility for areas outside your specialty. Your subordinates will ask questions that you cannot answer and may not even understand. How can you lead them when they know a lot more about their work than you do?
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