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How firefighter morale impacts performance
Fire Chief
Fire department morale — what's the big deal? If you are going to lead a fire department you need your firefighters to perform at their peak — and performance is directly tied to morale. Yes, there's empirical research to back that up.
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How to motivate an underperforming employee
Inc.
It's your job to motivate the troops, but what about the stragglers? Many leaders believe we're all adults, so if some employees aren't keeping up, ultimately you must fire them. Before the problem gets to that point, though, are you putting in the right effort to get your weaker employees up to par? Amy Gallo interviewed experts on how to correctly motivate those underperformers.
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5 common questions leaders should never ask
Harvard Business Review
Questioning is undoubtedly a valuable leadership tool. Asking the right questions can help leaders to anticipate changes, seize opportunities and move their organizations in new directions. But how you question is critical. Questions can be great for engaging and motivating people, but they can just as easily be used to confront or blame and can shift the mood from positive to negative. So what are some specific questions to avoid?
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3 secrets to successful leadership
By Greg L. Alston
Good leadership is a curious thing. Lots of brilliant minds have tried to describe it, and lots of feeble minds have misunderstood it. The subject is made more difficult because people use words like charismatic, visionary and brilliant to describe some successful people while using words like autocratic, ruthless and stern to describe others. Does personality define the leader, or is leadership something else? And how does someone travel from being inexperienced to becoming a good leader?
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Evolution: From manager to leader
Talent Management
Managers don't wake up on a Monday morning and become leaders. It's an evolutionary process. While some leadership qualities may be inherent within an individual, others can be learned. Those who aren't natural-born leaders will need time to develop leadership skills and techniques to transform from order-givers to true leaders. They also need time to try their newly acquired skills in the real world to gauge their effectiveness.
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5 crucial emotional intelligence traits of highly effective leaders
Business 2 Community
Over the last decade there has been a huge increase in evidence that emotional intelligence is an important factor in leadership. Numerous studies have shown a positive relationship between emotional intelligence leadership and employee satisfaction, retention and performance. As organizations become more aware of this, they look for ways to recruit and promote from within people who are strong in emotional intelligence.
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4 tips to help introverts nail a presentation
Entrepreneur
Few of us actually enjoy public speaking, but for introverts, it can be devastatingly painful. But just because you're not naturally outgoing doesn't mean you don't have a great story to share. For those who are on the shy side, here are a few presentation pointers.
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Why communication is so important in the hiring process
Forbes
Many in HR and leadership circles bemoan the negativity that springs up during the process of recruiting employees, affecting positive candidate experience and your employer brand. One would think companies would have a stake in ensuring candidates, whether they are hired or not, have a positive experience with the hiring company and its recruiting process. Studies have shown even unsuccessful applicants retain a positive experience of the company, if a too-often-overlooked link is maintained: clear, unambiguous communication.
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