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The 4 most effective ways leaders solve problems
Forbes
With as many problems as we are all faced with in our work and life, it seems as if there is never enough time to solve each one without dealing with some adversity along the way. Problems keep mounting so fast that we find ourselves taking short-cuts to temporarily alleviate the tension points — so we can move onto the next problem. In the process, we fail to solve the core of each problem we are dealt; thus we continuously get caught in the trap of a never-ending cycle that makes it difficult to find any real resolutions. Sound familiar?
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How to deal with difficult people in the workplace
Fire Chief
One of the greatest lessons is learning to stay calm when faced with difficult people or circumstances. Everyone can learn the art of dealing with difficulties, whether that is with people or life generally. An article in Psychology Today points to a natural instinct to get defensive when confronted by difficulty. A verbal or manipulative jab from a difficult person produces an immediate response of fighting back or running away, based on the fight-or-flight instinct. Neither are good strategies.
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Following the light: Guiding principles to live and work by
IAFC
As fire chiefs, we should be — and in most cases are — held to a higher standard than anyone else in our organizations. We're the face of the fire service to our communities, its leaders and our own departments' members. These higher standards encompass both our professional and our personal lives. One particular virtue that will always be judged and always on display is our integrity — both on and off of the job.
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How to get more respect as a manager
Forbes
Are you a manager struggling to get the respect you deserve? You’re not alone. Plenty of employees in managerial positions have difficulty earning respect from their subordinates and colleagues. But if you find yourself in this situation, there are a few things you can and should do to improve it.
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8 tips for delivering difficult employee feedback
By Liz Murphy
Being in a leadership position can be rewarding, but it does require a lot of time and dedication to your people. In fact, one of the biggest responsibilities of a leader is identifying and correcting performance issues. Because an employee's performance can be a sensitive matter, here are eight tips to help you deliver difficult feedback in a way that produces positive results.
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The 4 things managers must give their teams
LinkedIn
As a manager, you are only as good as your team. Initially, you have to do whatever you can to get the right people in place. But once you have your A-team, what happens next? The job of any manager is to create an environment where everyone can do their best. Your team members’ success or failure is your responsibility.
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IAFC Bugle Brief
Colby Horton, Vice President of Publishing, 469.420.2601
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Caitlin Harrison, Content Editor, 469.420.2657   
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Ann Davison, IAFC Assistant Director of Strategic Services

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