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IAM Code of Ethics Enforcement
Effective Jan. 1, 2012, IAM has officially established the IAM Members' Ethics Council and implemented its new Code of Ethics Enforcement Procedures. If you or your company has an ethics issue or question, please contact IAM Program Manager Brian Limperopulos, at

 IAM Announcements

Do you get the list?
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Receivable Protection Program (RPP) members receive a list from IAM each month showing which companies are not paying invoices on time. RPP members use this information to determine which companies they will work with and whether they can extend credit to an IAM member. Maybe you should be getting this list? It's easy ... Join the RPP.

In addition, IAM will assist RPP members with any invoice issue they have with other IAM members. And RPP members can submit claims to IAM for money owed to them by non-RPP members if those debts stem from commercial shipments of household goods. If the claim is approved, the RPP member stands to recoup 80 percent of the money owed.*

For more information on the program and an application to join, go to the RPP website. Specific questions about the program can be directed to

*Maximum payout contingent on RPP participation levels.

IAM Hall of Honor call for nominations
Help IAM recognize the true leaders and innovators of the moving industry by nominating a deserving candidate for induction into the 2012 Hall of Honor. Nominations may be submitted by any IAM member, client or customer. The HoH nomination form is available online; nominations must be received at the IAM office no later than April 1, 2012. Full instructions on completing and submitting a nomination are on the form.

Taking classes? Consider applying for the Alan F. Wohlstetter Scholarship!
In recognition of the 10th anniversary of the Alan F. Wohlstetter Scholarship Fund, this year the Fund will award 10 scholarships, of $5,000 each, to assist the employees of IAM member companies and their dependents with college or university tuition. This benefit is also available to Student Members of IAM.

For more information on eligibility and requirements, and for instructions on applying for a scholarship, go to The AFWSF board selects recipients based on the merits of each applicant.

Please note that the scholarship deadline has changed. All applications must be received by May 1, 2012. Supporting documents are required, so get started early!

If You Can Crate It, We Can Freight It!

NSLO is a third party provider that focuses on helping Domestics TSPs move their crated household good shipments throughout the U.S. Our unique blend of logistics and moving industry experience allows us to provide excellent service at a fair price.
Denali Group
Denali Group is known globally for experience and expertise in relocation services. They've earned the trust and respect of moving and relocation partners around the world. MORE

The Portal is on its way!
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Due to the heavy volume of mail during the holiday season, the Jan./Feb. 2012 issue of The Portal is being mailed Jan. 17. So that you may enjoy the issue without delay, the magazine is available in PDF form at (Please note that to minimize download time the PDF does not contain advertisements.)

Correction to unpaid members list
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As a result of a billing error on the part of IAM, HERTLING GmbH & Co. KG, Berlin, Germany, was listed as suspended due to unpaid invoices. The error was identified and corrected. HERTLING GmbH & Co. KG has been removed from the unpaid members list, and continues to be an IAM member in good standing.

 Industry News

Portugal port workers start 5-day strike
Reuters    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Portuguese port workers started a five-day strike on Jan. 9 which is threatening to disrupt and raise the costs of exports — the only sector of the fragile, debt-laden economy doing well as the government imposes harsh austerity. 80-100 ships likely to be unable to dock. More

The Federal Maritime Commission issues notice of inquiry, considers extending NRA option to foreign NVOCCs
Signals    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The Federal Maritime Commission issued a Notice of Inquiry (NOI) seeking comments on a proposal to allow foreign-based non-vessel-operating common carriers to use Negotiated Rate Agreements. The Commission also seeks comments regarding ways to improve the NRA regulatory scheme. The FMC issued this NOI on Dec. 27, 2011. More

Influential group joins WSC in call for SOLAS Convention amendment
Manilla Bulletin    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The International Association of Ports and Harbors has joined with the World Shipping Council, the International Chamber of Shipping and BIMCO in calling for the International Maritime Organization to amend the Safety of Life at Sea Convention on condition that the ship and the port facility have a verified actual weight of the container. More

The race to dig deeper ports for bigger cargo ships
NPR    Share    Share on FacebookTwitterShare on LinkedinE-mail article
In 2014, when expansion of the Panama Canal is complete, a new generation of superlarge cargo ships will begin calling on the East Coast. Cities like New York; Savannah, Ga.; and Miami are vying for the new business, as they race to deepen their ports and expand their facilities to accommodate the new ships. But some of the cities are running into significant challenges. In Miami, where plans are under way to deepen the port to 50 feet, dredging is a hot topic. Some see it as a great business opportunity. To others, it's a threat to the environment. More

Chassis pool changes win FMC approval
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The Federal Maritime Commission will allow Consolidated Chassis Management to directly manage its intermodal chassis pools but said it will monitor CCM to ensure the company doesn't violate antitrust laws or disrupt commerce. The Justice Department and several industry groups had raised concerns about the changes to the agreement that allows CCM's ocean carrier members to cooperate on chassis pools. More

Container ship and bulk cargo carrier meet their final fate in storms
Handy Shipping Guide    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The tempestuous weather experienced in the region over past weeks has finally claimed the MV Rena, the container ship which became stranded on a reef off the coast of North Island back in October and as news came in of her hull breaking open a similar fate befell a bulk vessel the MV Typhoon which broke its moorings off Christmas Island and foundered on rocks. More

FMC looks to raise costs for US NVOs in China
Journal of Commerce    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The Federal Maritime Commission is proposing a change in rules that will make it more expensive for U.S. non-vessel-operating common carriers to do business in China. The proposal would increase the bond rider amount from $21,000 to $50,000. The Chinese government requested the change in order to reflect changes in the relative values of the dollar and yuan. The bond amount was set in a 2003 bilateral maritime agreement. The deadline for public comment is March 12. In 2003 the two countries agreed to allow U.S. sureties to cover U.S. NVOs in China as an alternative to compliance with Chinese NVO rules that required a cash deposit. The current proposal also allows NVOs to adjust bond rider amounts for branch offices so that total coverage equals $125,000. The commission solicited public comments on the bond rider issue in June. Three comment letters indicated the bond program has been a success, and they suggested that the bond amount be allowed to fluctuate with changes in currency value. More

Air cargo dream withers as Air India sells freighters
ifw    Share    Share on FacebookTwitterShare on LinkedinE-mail article
In a bid to shore-up its falling revenues, cash-strapped Air India plans to sell six B737 freighters, virtually ending its plan to launch a dedicated cargo service. The state-owned airline has already offered to lease-out five of its eight B777-200 aircraft for eight to ten years and decided to go for sale and leaseback of the first seven Boeing 787 Dreamliners it is expected to receive this year. More

Theft from washed up containers
Bay of Plenty Times    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Waihi Beach, New Zealand, has been closed after people have been stealing from containers from the Rena which washed ashore. Police, security staff and Waihi Beach Surf Lifesaving Club members are standing guard at each of the four containers at the beach, which have now been cordoned off with police tape. A fifth container had just about made its way to shore. More

Smarter social media in 2012
Small Business Trends    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The chameleon called social media has transformed once again, and continuing in the field requires adjusting to this change. Here are some links that may help you reinvent your social media strategy for the coming year. More

Port Everglades boosts performance
World Cargo News    Share    Share on FacebookTwitterShare on LinkedinE-mail article
The South Florida port posted good container numbers in fiscal 2010-11, while cruise traffic generated record revenues. Containerized cargo throughput climbed to its highest level since the global economic downturn in 2008-09, increasing by around 11 percent in FY2011 to 5.788 million short tons and 880,999 TEU. Revenue from container operations increased by 7.4 percent to $31.7 million. More

 Member News

New World International announces appointments
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Jennifer Walsh, an 11-year industry veteran formerly with Sirva and Bekins International, has joined New World as the new supervisor of customer service. Ms. Walsh will also have oversight of New World's ISO initiative to be completed by 2013. Mary Bohr, a 36-year veteran of the removals industry formerly with Sirva and Crown Relocations, has joined New World and will be handling the coordination of key international clients. Jackie Grzyb, who has spent her 12-year career in the industry with Bekins International, brings to New World strong leadership and customer service to a number of major corporate accounts. Valerie Hudnell has been promoted from our domestic van line to Customer Service Support for New World and will be providing vital customer service support to all the international team.

Robert Cormier named Managing Director, Santa Fe Malaysia
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Robert Cormier, previously Managing Director of Santa Fe Hong Kong and most recently responsible for leading business development efforts across the Asia-Pacific region, has been named Managing Director, Santa Fe Malaysia, effective immediately. Robert is very well known in the industry and has been with the Santa Fe group for 15 years. He can be reached at

Mukesh Kailash joins Santa Fe Group
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The Santa Fe Group recently welcomed Mukesh Kailash as Head of Business Development and Sales in India. A management graduate with an M.B.A in Sales and Marketing, Mukeshhas built a strong track record in sales with over 14 years in the industry by continuously acquiring, managing and retaining clients and relationships.

Kerry Logistics expands in Central China
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Kerry Logistics announced it is expanding its presence in Central China, building a new logistics center in Zhengzhou in Henan Province. Construction of the facility will begin in the second quarter of 2012 with a scheduled completion date in the first quarter of 2013. Zhengzhou is located at the center of China and is a traffic and communication hub for road and rail as well as air transport.

The company, based in Hong Kong, will be targeting the electronics and technology, automobile, industrial and material science sectors. The facility will meet demand from customers for new warehousing space and a broad range of logistics services.

Industry veteran Joseph Ruffolo dies
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Joseph D. Ruffolo, 70, of Fort Wayne, Ind., passed away on Dec. 27, 2011. He was a graduate of the University of Wisconsin, Madison and of Harvard University's Advanced Management Program. He held various positions prior to accepting a senior management position at NorthAmerican, Inc., in 1974. In 1987, he was appointed chief executive officer of North American Van Lines, and served until his retirement in 1993. Because of his well-known expertise in the transportation business, that year he was called upon to assist in the privatization of government trucking companies in Russia, focusing on the breakup of government-operated units and the creation of new privately held companies. Ruffolo co-founded RuffoloBenson, LLC, a merchant banking company, and was also a co-founder and investor in Tower Financial Corporation and Tower Bank. He is survived by his wife of 45 years, Linda L. Ruffolo, two children, and two grandchildren.

Colby Horton, Vice President of Publishing, 469.420.2601
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Tammy Gibson, Content Editor, 469.420.2677 or 1-800-816-6710   
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