Performance Digest
Feb. 2, 2010

Easy Resolutions to Boost Your Organizational Learning
from Central Penn Business Journal
Employee training is more important than ever. The growing skills gap and the increased need to compete in today's weakened economy require organizations to develop a knowledgeable and highly skilled work force. Employers should recognize the important link between a well-trained work force and organizational success. More

Attracting Generation Y
from Human Resource Executive
Generation Y -- computer-savvy, multitasking, constantly in touch and tuned in -- have entered the workforce. While some may believe the current economic climate will save them from the need to "cater" to these young upstarts, that will at best be a temporary condition. HR organizations that ignore this do so at their peril. More

Developing Rating Scales for Performance Tests
from ISPI
Are you frustrated with the same post-intervention testing time after time? Performance tests should seek to provide an objective rating of a behavior or product. Join William and Sharon as they navigate you through the development of a criterion-referenced test for your performance improvement interventions. More

ASQ Report: Quality Processes Not Stifling Creativity at U.S. Companies
from Reliable Plant Magazine
President Barack Obama's proposed 2011 budget would boost spending to combat unemployment-insurance fraud and add more enforcement officials to thwart improperly classified workers. The Obama administration has proposed $14 billion to fund Labor Department divisions pertaining to work force development and safety, among other initiatives. More

Accountability is Good Workplace Practice
from Cincinnati.com
When ex-baseball player Mark McGwire recently admitted taking performance-enhancing steroids during his career, critics charged that his truthfulness fell short when he contended he still could have hit his record-breaking number of home runs without the drugs. Failing to accept complete personal responsibility - without excuses or addendums - is a practice that's infected every nook and cranny of our society today, including the workplace, says Linda Galindo, an executive coach and accountability expert. More

What Great Bosses Know about Talking Themselves into Trouble
from Poynter
Communication skills are critical for managers. The best ones work at it -- from recognizing the simple power of opening lines in everyday exchanges to mastering the heavy lifting of difficult conversations. A leader's words have the power to engage and enlighten, motivate or deflate. More

Why Doing Good is Good for Business
from Fortune Magazine via CNN
As unemployment crept toward 10 percent last year, the drug giant Pfizer decided to do a good deed. For customers who had lost their jobs during 2009 and lacked prescription coverage, Pfizer would supply 70 of its name-brand drugs, from Lipitor to Viagra, free of charge for up to a year. For a company whose reputation has suffered some blemishes, including $2.3 billion in fines last year for improperly marketing drugs to doctors, the free-prescription program was well worth the cost. More

Budget Boosts Labor Funds to Combat Workplace Fraud
from The Wall Street Journal
President Barack Obama's proposed 2011 budget would boost spending to combat unemployment-insurance fraud and add more enforcement officials to thwart improperly classified workers. The Obama administration has proposed $14 billion to fund Labor Department divisions pertaining to work force development and safety, among other initiatives. More