ISPI Performance Digest
Feb. 4, 2014

ICP research explores the performance management landscape
Work.com
The latest Institute for Corporate Productivity report has looked at the changes made across industry over the past few years in an attempt to improve performance management. The research highlighted four major trends in performance management.More

Going to extremes: Are these workplace productivity trends sustainable?
CareerBuilder
While many employers are concerned about the skills gap in this country, there seems to be another gap growing in today's workplace: a performance gap. According to a 2013 workplace survey, workplace performance has gone down 6 percent since 2008, due largely to a decrease in employee focus. Perhaps that's why some employers are taking some unconventional — some might even say extreme — measures to increase workplace productivity and re-engage their teams. But are they sustainable?More

Simplify outdated corporate processes
Harvard Business Review
Unlike suburban housing developments or modern cities, organizations don't grow with some sort of rational master plan. They evolve naturally over time. In urban areas, this organic development leads to a chaotic mess of narrow, twisty, confusing streets and dead ends instead of a broad, easy-to-navigate grid. Just think of old European cities (or even Greenwich Village in New York). Organizations grow in a similar fashion. More

How to give feedback without insulting employees
Dale Carnegie Training
Recently, a European survey commissioned by Dale Carnegie Training found that only 34 percent of employees felt fully engaged in their work, leaving much room for improvement. Employees stated that their emotions (and engagement) were driven by the behavior of their immediate supervisors. The quickest way to disengagement? When a manager made an employee feel insulted. To avoid this issue, give employee feedback and constructive criticism in a positive way.More

Instructional design models and theories: schema theory
eLearning Industry
Sir Frederic Charles Bartlett (1886–1969) was a British psychologist, the first professor of experimental psychology at the University of Cambridge and one of the precursors of cognitive psychology. Bartlett advanced the schema theory to provide a basis for a temporal alternative to traditional spatial storage theories of memory, since it describes the way knowledge is acquired, processed and cerebrally organized. More

Making the case for virtual storytelling with real results
IMA Performance Improvement Council
IMA's Performance Improvement Council has released a new white paper, "Social Networking and Recognition: A Case for Virtual Storytelling and Real Results." How does your company benefit from recognition and social networking? Or, what could it do better?More

The heart and soul of Lean impact: A/B testing and validated learning
Beth Kanter
Beth Kanter served as a judge at the recent Lean Impact Summit in San Francisco. More