ISPI Performance Digest
March 1, 2011

Strengthening your company's performance
Gallup Management Journal
The Great Recession has forced companies worldwide to get out their knives and cut — slashing spending on projects and training. But above all, it has meant cutting staff. Most companies made these cuts knowing that drastic reductions would likely cause problems in the future: What they would lose today, they might need tomorrow — Especially the people. Recent research points to several effective methods to improve productivity and profitability, and none of them rely solely on reducing headcount.More

Employee engagement: Define it, measure it and put it to work in your organization
Workforce Management
Research by APQC, one of the leading proponents of process and performance improvement, has yielded key insights into what engagement is, how it can be measured and how it can be integrated into organizational culture.More

Walmart CEO Mike Duke shifts approach
Walmart's Mike Duke knows that we are all new leaders all the time. That's why organizational change management is an ongoing part of his life. Mike and his team are in touch with social, economic and political changes around the world, and they constantly monitor the results of their own choices and actions so they can adjust as needed. More

How CIOs can devise a social business strategy
CIO Magazine
Untapped data. Inability to scale. Dismal adoption. Overspending. Gaping security holes. These are some of the most common challenges — and often sources of failure — that enterprises encounter following a social solution deployment, according to a new report by Forrester Research. More

Does HR add strategic value?
Few directors make the journey from HR boss to chief executive despite a rising demand for leaders with strong people skills. Boardroom scepticism may be waning as the two roles move closer togetherMore

Time's up
Chief Learning Officer
The magnetic vortex known as the Four Levels of Evaluation, utilized pervasively and at times blindly within the learning industry, has run its course and is in need of an update, if not a replacement. Since 1959, more than 50 years ago, learning professionals en masse and across the planet have employed the Kirkpatrick Model as the sole basis of evaluation.More

Shifting the imperative from knowledge management to expertise management
Businesses spend a great deal of time trying to capture knowledge and turn them into assets. There is no argument that scientific knowledge can and does stand on its own regardless of individuals if they can be proved unerringly to be based on strong foundations and methodologies. However, the greater part of knowledge capture and management in businesses these days are spent on trying to capture and turn into assets what we colloquially refer to as best practices.More

Wellness incentives on the rise
Human Resource Executive
Employers' use of incentives to drive wellness participation is on the rise, suggesting momentum and hope for the wellness movement overall. In two recent studies, both employer use — and employee acceptance — of incentives and punishments to effect healthier behavior are increasing, in some cases, rather significantly.More

Leadership training is back in vogue
San Antonio Express-News
The chief financial officer asks his CEO, "What happens if we invest in the training of our people, and then they leave the company?" The CEO answers, "What happens if we don't, and they stay?" Leadership training took a hiatus. Ask almost any business or leadership consultant how well their business has been doing over the past two years and you'll get the same answer, "Not very."More