ISPI Performance Digest
Apr. 3, 2012

Formal training vs. informal learning: Which makes more sense?
The Daily Mindflash
Editor's Note: This article features Dr. Allison Rosett, CPT, an ISPI Thomas F. Gilbert Distinguished Professional Achievement Award recipient.

David Kelly writes, "There has been a great deal of discussion during the past few years related to informal learning. Today, just about any training magazine, website or conference probably devotes significant time to talking about informal learning. Many times, I feel those discussions miss the mark."More

THE Performance Improvement Conference
International Society for Performance Improvement
This year THE Performance Improvement Conference Masters Series features international ISPI members discussing successful applications of performance improvement building capacity around the world. THE Conference begins April 20 — and there's still time to sign up!More

How people make decisions within processes
A decade ago, process analysts were much more likely to focus on the sequential flow of activities and on whether or not activities produced value. Today, many organizations have eliminated most non-value adding processes, and their process analysts are focused on improving how decisions are made within their processes.More

Myths of HR metrics: Obstacles to a human capital decision science
TrendWatcher via i4cp
If the mission of human resources is to demonstrate employees really are the most important asset of any company, then HR might be failing at this mission — largely because it has failed to develop a clear decision science for talent that helps demonstrate the empirical links between human capital and business performance.More

Are coding and tech skills the next 'need-to-know' skills?
Kate Brodock makes an argument for the next realm of job skills development. Programming, coding and tech skills are not only attractive to have in any number of professions, but also quickly becoming necessary in order to really "do a good job."More

Big data: The new Six Sigma
Process Excellence Network
Every day the world creates 2.5 quintillion bytes of data, according to figures from IBM. That's a lot of data. It means 90 percent of the data present today simply did not exist two years ago. Of course, data without analysis is not real knowledge. It is in the analysis of Big Data where its value truly lies. It is the next big thing in setting apart companies from their competitors, in the same way Six Sigma once brought about the process improvements that allowed Motorola to outstrip its rivals. More

Transforming culture with employer branding
Personnel Today
The "holy grail" of employer branding is the ability for leaders to transform the company's culture to align with the identity, image and perception they want stakeholders to have about their organization as an employer of choice.More

FBI training materials revised, with an eye on 'offensive' language
The New York Times
Training material used by the Federal Bureau of Investigation said agents had the "ability to bend or suspend the law and impinge on freedoms of others," but that language now has been removed, according to a briefing the bureau recently provided to Congress. The language suggesting agents could bend the law was contained in 876 pages of training materials about Muslims and Arab-Americans the FBI deemed to be offensive and removed following a review of about 160,000 pages of such material during the past six months.More