ISPI Performance Digest
Apr. 9, 2013

Download ISPI's final program on your way to Nevada
International Society for Performance Improvement
The Final Program for THE Performance Improvement Conference: Many Approaches; Discover What Works is available online now! Download your copy as you prepare to join fellow professionals in Reno, Nev., April 12-17 for preconference workshops and the main events of 2013. It's not too late to register! Go online today to reserve your place at this important meeting.More

4 common project leadership mistakes to avoid
PM Hut
How many times have you had to address the issue of dealing with difficult people on project teams? The challenge with this topic is that one could mistakenly assume there may well be some heretofore undiscovered leadership approaches that can take the "difficult" out of these characters who frequent our project teams in so many unique forms. Newsflash: There is no known cure for the human personality. Thankfully.More

Shut up! 10 ideas for better public speaking
Compete Outside the Box
Countless speakers do really annoying things that prevent effective communication. Some of these are a function of blindly following "conventional speaker wisdom," which is unwise. Others are the result of simply not paying attention to how audiences perceive them. Speakers must pay very close attention to the words they use and how they communicate messages. Annoying speaking habits distract from your message and can alienate audiences. More

How to be more productive under stress
The Fast Track
Got stress? If you're like 75 percent of other Americans, you've experienced moderate to high levels of stress in the past month — and often lie awake at night because of it. Trying to balance the demands of your work and family life can stretch even the strongest among us to the breaking point. But there is a way to be successful and productive even when under stress, says Sharon Melnick, author of "Success Under Stress: Powerful Tools for Staying Calm, Confident, and Productive When the Pressure's On."More

Social media: Not the productivity killer you thought
Inc.
Think Facebook's your biggest productivity killer in the office? Think again. Social network-obsessed employees just might be your highest performers. A recent survey by the data analytics firm Evolv suggests that employees who use up to four social media networks are exceptionally productive — and they stay in their jobs longer, too. More

How the post office tries to increase efficiency with flip phones
Fast Company's Co.Exist
Depending on whom you ask, a new program by USPS is either trying to modernize the post office and give consumers the ability to track their mail, or it's employing strong-arm tactics to oppress its workers. Either way, the technology behind it is amusing.More

Education to employment: Designing a system that works
McKinsey & Company
Young people can't find jobs. Yet employers can't find people with the necessary entry-level skills. How to close this gap? McKinsey & Co. surveyed 8,000 employers, education providers and young people and examined 100-plus innovative programs. See the highlights here. More