ISPI Performance Digest
April 19, 2011

Government implements new performance management law
Government Executive
Within the next two weeks, federal agencies must select a senior political official to serve as chief operating officer, according to Office of Management and Budget guidance on implementing a new law that dramatically overhauls government performance management.More

Hospitals' lean journey starts with baby steps
Health Leaders' Media
The first piece of advice a dietician offers a weight loss patient is to make small changes, and then to build on these until a full-scale, permanent life change is achieved. The same is true for hospitals and health systems considering a Lean and Six Sigma approach. These process improvement plans offer health care leaders a sound path to meet the goal of improved quality of care delivered at the lowest possible cost.More

Strategies for developing a contemporary training curriculum
International Society for Performance Improvement
How does the challenge to traditional ISD models and our need to meet performance requirements — with fewer resources — translate into best practices for creating contemporary curricula? In this one-hour webinar, we will explore some of the critical strategies for designing and developing a successful curriculum with examples from corporate settings.More

Is online training for you? An expert helps guide your decision
Business Insider
Ramon Ray wrote in the Business Insider, "Online training is a pretty niche, but important industry. There's online training that adults in continuing education take. There's online training that professionals in law, accounting and other fields take. Students in high school take online courses on a variety of topics. Jason Herndon, founder and CEO of gives some guidance into how growing businesses might leverage and things they need to know about online training in their businesses. More

Best practices for enterprise social networking
You have hundreds of friends on Facebook, are re-tweeted daily, and are the mayor of your local coffee shop. You've mastered social networking in your personal life, but what about at work?More

Correlating Key Performance Indicator improvement initiatives to daily job functions
Industrial Distribution
Until recently, calculating Key Performance Indicators, or KPIs, was a manual task for distributors, and was often delegated to the finance team, as financial statements were typically referenced as the source values for the calculations. Traditionally, distributors would publish the KPIs to the executive and management teams as part of month-end reporting.More

Improve your team's performance
Management Today
Has your team's spirit gone awry? Learn how to get your employees functioning like a well-oiled machine again.More

Flexible working: A matter of trust
HR Magazine
Imagine this. An adviser tells an employer that by introducing a working practice they could cut costs, reduce their carbon footprint, improve productivity and make life better for their workforce. Should the employer listen hard and think how to make it work for the organization? Or should they say, 'It sounds like a good idea, but I'll limit the idea to a few senior staff members?' The practice in question is flexible working.More

Change management and credit culture
The Express Tribune
Lending opportunities for banks have been on the rise in recent years which need to be effectively managed, utilizing proper credit criteria. This is particularly necessary to avoid being carried away by irrational exuberance which evaporates when downturns occur. Banks need to create a culture of prudent lending, which far too many do not appear to be doing.More

Language learning goes social
Inc. Magazine
Boasting nine million members in nearly 200 countries, LiveMocha is capitalizing on an ever-expanding market. CEO Michael Schutzler talks to Inc. Magazine about his business.More