ISPI Performance Digest
May. 13, 2014

A simple nuance that produces great strategy discussions
Harvard Business Review
All too often strategy meetings devolve into pitched battles over who is right and who is wrong about the company's future direction. How can you reshape the discussion to produce collaboration rather than discord? The key is to switch the fundamental question you consider from what is true to what would have to be true.More

ISPI SkillCast webinar breaks down the basics of ROI
ISPI
Whether you need an initial understanding of ROI evaluation or you're looking for ways to generate support for ROI within an organization, you can benefit from the next ISPI SkillCast webinar, "The Bottomline on ROI: ROI Basics Description." In just one short hour — 1 to 2 p.m. EDT on May 21 — you can get an overview of Dr. Patti Phillips' renowned ROI Methodology. Register today and check the SkillCast Calendar for additional webinars.More

Providing corrective feedback
You ELearning World
Instructional designers know Level 2 evaluation plays a significant role in ensuring that learners truly understand the presented material. While most e-learning courses contain some type of test or quiz, many do not bother to provide adequate feedback.More

How to hire more top performers
Harvard Business Review
Everyone knows some people get better results than others. But the best aren't just a little better than the rest — Bain & Company found top performers are roughly four times as productive as average performers. The resulting human capital productivity correlates closely with financial results. So how can a company increase its proportion of top talent? There might be three keys.More

Managing performance: The Pygmalion Effect of leadership
4Hoteliers
When we have expectations of people and communicate them, more often than not those expectations will be met; if they are not met, we can generally be assured the person's behavior and attitude is much more positive than when we do not have expectations or do not communicate them.More

Managing global virtual teams
KnowledgeBrief
Virtual teams are critical to working across geographical boundaries. Between 2005 and 2013, the number of employees who worked virtually grew by 80 percent, according to the Global Workplace Analytics Survey. And the number is set to grow by a further 21 percent by 2016. Several factors for success ensure better management of virtual teams.More

Do open offices destroy productivity?
Neuroscience Marketing
The cube farm seems to be a vanishing breed, and few, if any, workers merit a private office. Open offices, with no divisions between adjacent workers, are today's preferred style. This layout can clearly affect individual and group productivity, and the debate rages on as to whether the inevitable distractions and interruptions do enough damage to offset gains in collaboration and communication.More