ISPI Performance Digest
May 25, 2010

Continuous improvement—Process improvement is the key
In our competitive world, all of your competitors can hire the same people you do, buy the same materials and, unless you build your own equipment (which could be a competitive advantage), buy the same machines. One interesting facet of this equation is that the outcomes are dependent variables. You can vary the inputs and the methods but the outcomes will be the result of these, not something that you can independently manage and control.More

Feedback necessary for employee performance
Employers expect results from their employees. Employers can help to get those results by providing their employees with feedback on their performance. Feedback (both praise and constructive criticism) is imperative for an employee's professional growth and ability to meet the employer's expectations.More

ISPI SkillCast: Evidence-based training: Moving beyond fads and fiction in workforce learning
Are you wasting resources on training myths? Come to this session for a preview of Ruth Clark's new book: Evidence Based Training. During the session, Ruth will reveal the research behind three prevalent training myths and review brain-based proven training strategies to replace them. Specifically we will look at the psychology and evidence regarding: learning styles, the best use of visuals and audio to promote learning, when to use and when to lose animations, which delivery media teach best, and the what, when, why and for whom of three instructional architectures: Show and Tell, Stair Step, and Immersive. More

Twitter power: Learning from ourselves, in real time
USA Today
That Twitter has succeeded isn't a shock; a time-pressed global culture was bound to pounce on the free service's 140-character haiku format, and 114 million users have signed up to date, 40% of them Americans. What generates awe is the speed with which Twitter has taken a seat alongside Google and Facebook at the tech world's grown-up table. Once derided as a peddler of infantile missives ("My latte is cold!"), the service has revealed itself to be an accurate barometer of mass culture. Today, if something isn't tweeted, did it happen?More

Webinars fit the bill for e-learning
The Guardian
E-learning can be an effective way of delivering value-for-money training. But how can organisations ensure e-learning provides a 'best fit' for the needs of their employees and their business? Telecommunications service provider Cable&Wireless Worldwide might just have the answer. On the last Thursday of the month, every member of its management community (which totals around 900 and spans the globe) can attend an online training session known as a 'webinar.' More

The golden rule of profitability
A new study finds that treating the people at the lowest rung of the corporate ladder right isn’t just a nice thing to do. It improves the bottom line.More

Keeping your diversity program legal
Workforce Management
It's fine for an organization to tout goals of diversity and inclusion. It's the actual implementation of the plan that can draw criticism and legal challenges. The key to today's legally defensible diversity initiatives is to concentrate diversity efforts on expanding the pipeline of candidates to include as many diverse candidates as possible.More

How laptops can enhance learning in college classrooms
U.S. News & World Report
Despite the distraction potential of laptops in college classrooms, new research shows that they can actually increase students' engagement, attentiveness, participation and learning. To achieve this, however, the instructor must set the right stage, says University of Michigan professor Perry Samson. More

Senate passes bill to fix federal hiring process
Federal Computer Week
The Senate has approved legislation that would streamline the current system for hiring federal employees. The Federal Hiring Process Improvement Act (S. 736) passed by unanimous consent on May 18, and now goes to the House.More

Motivating others in the workplace
Naples News
What is motivation? It is a need, want or drive within an individual that impels them to reach a goal. The strength of a person’s motivation rules how well they will perform. Managers need to be aware of the importance in motivating their employees to do their best. More