ISPI Performance Digest
Jun. 12, 2012

Expert: Top managers take on too much burden
The Financial
Editor's note: Mari Novak, CPT, M.A., is a lifetime member of ISPI and a CPT since 2003. During the past 16 years, she has focused her work geographically on the transitioning social, economic and business challenges in Central and Eastern Europe, Central Asia, the Caucasus and the Middle East.

Mari Novak, an expert in performance management consulting, discusses performance management systems and some examples of how this is being applied in some Georgian companies. Strategic importance of delegating responsibilities isn't well understood by Georgian companies, she says. More

What is human performance technology?
USFA-FEMA Coffee Break Training
Human performance technology takes a systematic approach to improving productivity and competence. It uses a set of methods and procedures (and a strategy for solving problems) for realizing opportunities related to the performance of people. More specifically, it is a process of selection, analysis, design, development, implementation and evaluation of programs to most cost-effectively influence human behavior and accomplishment. It is a systematic combination of three fundamental processes: performance analysis, cause analysis and intervention selection, and it can be applied to individuals, small groups and large organizations. More

Adoption of e-learning solutions: Selection criteria and recent trends
University of Milan-Bicocca
In recent years, various organizations of different natures have used, at least once, e-learning as a training method to respond to a specific need. Although about 50 percent of the market is represented by the U.S., in Europe there are different realities, where choices are only partly related to economic conditions. What, then, drives the selection and adoption of e-learning solutions?More

Employee engagement: Build relationships
Shared Visions
People are people; don't depersonalize them with terms such as "assets" or "human capital." From a distance we can view employees as assets and human capital, but engagement and relationship require closeness.More

The diversity train is leaving the station
Corporate Board Member
Diversity in the boardroom is a topic that can polarize and distance entire groups. Study after study tries to gauge the effect of board diversity on a business' bottom line, its employee engagement, its shareholder approval ratings. But T.K. Kerstetter argues it shouldn't take science to understand why companies need to get on board with diversity in the boardroom.More

Talent management yields fruitful results for food manufacturer
Food Manufacturing
Sun-Rype Products Ltd. is a 64-year-old juice and fruit snack company based in Kelowna, British Columbia. The company grew out of the fresh fruit business in the lush Okanagan Valley and generates more than $150 million in sales annually. Human resources manager Michelle Reid, passionate about engaging people and implementing creative solutions that support best practices, looked forward to tapping into the organization's nearly 400 employees to help increase productivity. But with no formal performance management merit or incentive program, "I knew we had a lot of work ahead of us to support our growing organization," she said.More

Power to decide
HRM Asia
Organizations that have empowered their employees effectively say it has been beneficial to the company as it has helped with engagement and productivity levels. However, they caution there are several challenges to cultivating a culture of empowerment in the workplace.More

Technology trends in the evolving classroom
Why Science
The drumbeat of progress continues to play as we all experience and integrate technology trends in the evolving classroom. For students this means a changing classroom dynamic. For parents it might mean having to stay current. And for us, as educators, it has become increasingly important that we evolve too. Some of this evolution has to do we what we teach. Some of the teaching evolution is also grounded in how we teach.More