ISPI Performance Digest
Aug. 5, 2014

Forget lean and agile — It's time to be anticipatory
Big Think
According to author Daniel Burrus: We are all good at reacting and responding, putting out fires, and crisis management. In addition, organizations large and small have learned how to be lean and agile, and how to best execute a strategy at a high level. But is that enough?More

How to tell a great story
Harvard Business Review
It's an essential skill, but what makes a compelling story in a business context? In our information-saturated age, business leaders "won't be heard unless they're telling stories," says Nick Morgan, author of Power Cues and president and founder of Public Words, a communications consulting firm.More

Who are the 'invisibles' in your workplace?
Big Think
Most offices feature at least one worker who eschews the politics of workplace praise, quietly garnering satisfaction through diligent work rather than boisterous self-aggrandizement. These folks may not be particularly popular or outgoing, but the value of their work wholly makes up for their reluctance to enter the office's social forum.More

Why managers and HR don't get along
Harvard Business Review
Have you ever noticed how ambivalent line managers are about the human resources function? On one hand, most of them want their HR people to be involved in key strategic decisions; on the other, they want to make sure that whatever they do is not perceived as an "HR program." Managers often rely on their HR partners to help them build an effective team, but then chafe at them for forcing them to "follow the process."More

Inclusion, technology keep remote workers up close and personal
Business News Daily
The business world has long had a love-hate relationship with flexible work arrangements. Nearly 80 percent of workers claim they want more access to flexible work options and would use them if there were no negative career consequences, according to a report compiled by the Georgetown University Law Center. More

Pop quiz! Do you really need quizzes in online training?
Mindflash
Question: Do you really need quizzes in your online training modules? If your purpose for creating a training course includes one or more of the following — to motivate the learner, make learning engaging, assess knowledge, drive behavioral change, close training gaps, gain visibility into performance or measure ROI — you should probably include quizzes in your online training.More

Tips to give effective feedback for online courses
Articulate
Good online courses provide feedback throughout the course. The trick is making sure that it is meaningful and effective feedback.More