ISPI Performance Digest
Sep. 10, 2013

E-'value'-ation: Measure what matters
BPTrends
When was the last time your management asked for an evaluation of a new process, system or initiative? Recently? While evaluation may be of concern in organizations, it is often executed poorly or not at all. As performance architects, we focus on the results of work produced by people. Without evaluation, how do we know the value and impact of that work?More

Notes from the 2013 Certified Performance Technologist Standards Update
Gay E. Bruhn, CPT, EdD
This year the International Society for Performance Improvement completed a validation study of the 10 standards required for the Certified Performance Technologist designation. The validation study, done by an independent firm, confirmed the validity of the CPT standards to practitioners, stakeholders and academic professionals. Updates were made to clarify criteria and add example to reflect current practice. On Sept. 4, ISPI President Lisa Toenniges, CPT, unveiled the new standards at an industry event.More

Pay for performance: How is it viewed around the world?
TLNT
Pay for performance is a new concept in many countries. Unlike the United States, some cultures consider it unacceptable to tell employees they are performing poorly. In these countries there is little variance in ratings, salary increases and bonuses. Performance ratings (if they exist at all), pay increases and bonuses are all pretty much the same. Pay for performance, as we know it in the U.S., tends not to exist. Global companies need to understand the impact of these differences and search for ways to reconcile any conflicts.More

How to give a killer presentation
Harvard Business Review
As the facilitator behind videos that have racked up more than 1 billion views, TED curator Chris Anderson knows a thing or two about effective public speaking. Learn how he turned an intensely shy, non-English-speaking, 12-year-old Kenyan boy into one of TED's most sensational speakers.More

The 1936 book that every business person should read
Quartz
Strauss Zelnick is chief executive and chairman of the company that makes Grand Theft Auto, BioShock and other cutting-edge videogames. But he says the book that has most influenced him is Dale Carnegie's 1936 bestseller, "How to Win Friends and Influence People."More

How many work hours is too many?
Mother Nature Network
Late nights and early mornings at the office may help your career prospects, but they can hurt you in another way. New research has found a link between overworking and the reduced well-being of workers. Employees who worked more than 50 hours in a week suffered from decreased mental and physical health, the research found.More