ISPI Performance Digest
Nov. 25, 2014

The challenge of technology for L&D
Find Courses
How good is your company's learning and development department in making use of new technologies to achieve business objectives? With all the talk about online courses, mobile learning, gamification and MOOCs, one may take it for granted that digital technologies have already come to dominate the learning environment. But the results of the 2014 Towards Maturity Benchmark Study, released in early November, suggest there is still a lot of adaptation to be done.More

The 4 views of BPM success
Process Excellence Network
Success is the goal we all strive to reach! But, what is success? The answer, at least when it comes to BPM projects is anything but simple. Why? Because BPM solutions are not about simply building a new application, or about improving some application, or even combining a few steps to streamline some work. BPM is a collaborative undertaking. More

Strategic thinking: Culture eats strategy for breakfast?
The Brainzooming Group
Surprisingly, one of the old warhorse business maxims that cropped up everywhere at the recent Compete Through Services Symposium was, "Culture eats strategy for breakfast." If this is true, however, it represents a huge mistake in strategic thinking and how the leadership developed, communicated and/or implemented the strategy.More

The relationship between learning and performance support
E-Learning Provocateur
The difference between training and performance support proxies the difference between formal and informal learning. But what can be gleaned from exploring the relationship between learning and performance support?More

Using a decision tree to grow your m-learning strategy
eLearning Mind
If you're realizing you need an m-learning strategy - like, yesterday - you have a lot of decisions to make. Mobile learning is about much more than simply making your learning modules available on other devices.More

Scientists learn how to teach synesthesia — and IQ levels jump
Big Think
Scientists at the University of Sussex in Brighton, U.K., have demonstrated a nine-week training course that successfully teaches individuals to see letters as certain colors, a classic variety of sensory crossover known as synesthesia. An unexpected benefit to learning synesthesia, the participants found, was a sharply rising IQ level.More

Embedding learning in work: benefits and challenges
Charles Jennings | Workplace Performance
A common finding that has emerged from study after study over the past few years is that learning that has been embedded in work seems to be more effective than learning away from work. If people learn as part of the workflow then this learning is more likely to impact performance in a positive way. More

Good leaders need good manners, too
TLNT
Whatever the cause, rudeness has ruined all kinds of relationships. Otherwise competent business leaders are disliked and dissed by their staff and peers because they fail to understand that manners matter. The revival of respect and kindness could revolutionize employee engagement.More

Age-inclusive HR practices lead to improved organizational outcomes
I/O at Work
Recent demographic shifts in the population have HR practitioners scrambling to face the challenge of managing an increasingly age-diverse workforce. A new study shows that employing age-inclusive HR practices may improve organizational outcomes and promote employee retention. More