ISPI Performance Digest
Nov. 29, 2011

Why training employees is a high-wire act
Bloomberg Businessweek
Recently United Airlines' pilot union issued a report asserting a lack of adequate training is compromising safety. United has defended its training and safety procedures and dismissed the claims in the union document as a baseless attempt to influence contract negotiations. In any case, the clash raises a larger question, whether you run an airline or a more earthbound business: What are the characteristics of a good training program?More

Register now for THE Performance Improvement Conference 2012
International Society for Performance Improvement
ISPI celebrates its 50th anniversary in 2012, making THE Performance Improvement Conference 2012 a milestone event. Register by Dec. 16 to get the best pricing! Then join your colleagues April 20-23 at the Sheraton Centre Toronto in Ontario, Canada, for powerful education sessions and valuable networking opportunities. (Pre-conference programming will be held April 18-20.) Book your hotel and travel through ISPI for the best pricing. More

Talent tracker
HRM Asia
Talent management software can help organizations deepen their engagement levels with employees, plan workers' future with the company and simplify transactional human resources processes.More

Inside an innovation ecosystem
MIT News
A recent groundbreaking ceremony celebrated what will become a new research hub for Pfizer in Cambridge, Mass. The event put a spotlight on not only this new injection of talent and jobs into Cambridge's Kendall Square, but also on the innovation ecosystem the Cambridge neighborhood has created.More

8 pillars of trust
David Horsager, author of "The Trust Edge," studied the underlying connection between success and trust, and he identified eight key areas he describes as "pillars." They are the bedrock that creates the "trust edge," the competitive advantage gained when others confidently believe in you.More

Virtual learning used by three-quarters of employers
Personnel Today
Live online learning technologies — such as virtual meetings and classrooms or videoconferencing — are becoming increasingly popular, with more than three-quarters of employers using them in 2011.More

Analysis: Across-the-board workforce cuts 'guaranteed' to damage
Federal News Radio
The current climate of downsizing is nothing new for the federal government. In the 1990s, the Clinton administration launched its "Reinventing Government" campaign to increase overall government efficiency — and also cut thousands of federal positions. That period of shrinkage offers a cautious lesson for policymakers looking to trim the government now, said Don Kettl, dean of the School of Public Policy at the University of Maryland. More

Council moves forward on performance management plan
Government Executive
The federal labor management council has accepted recommendations to improve the government's performance management system, approving for agencies a road map that emphasizes better training for supervisors and more communication between employees and their bosses.More