ISPI Performance Digest
Dec. 4, 2012

What will 2013 bring for learning and development?
Donald H. Taylor
What will 2013 bring for learning and development? This year more than ever, this is a question worth asking. There are some important tends that will either start or reach the mainstream during the next 12 months.More

ISPI Conference Early Registration
International Socity for Performance Improvement
Register by Dec. 14 and members can save $250 on THE Performance Improvement Conference: Many Approaches — Discover What Works. The event will take place April 14-17 in Reno, Nev. Additional workshops and seminars will be held before the official conference kickoff. Find out details and register today!More

Are your e-learning courses going to land you in jail?
The Rapid E-Learning Blog
Clip art is used often in e-learning courses. But is it used correctly — and legally? No one wants to violate any copyright laws or steal someone's intellectual property. So let's take a look at some options.More

Why random acts of improvement might be hazardous to your health
Process Excellence Network
Improvement activities can be implemented without explicitly thinking about process. They can happen anywhere, for any reason. But not all so-called "improvements" are good for your organizational health, says Jeff Varney from APQC. Here's why.More

How to balance growth, cost efficiency in a tepid economy
Smart Business
A unique opportunity exists to grow market share and profitability when competitors take a passive and "survival mode" approach to doing business. In addition, many manufacturers may be focusing solely inward on increasing profits through production efficiency. "You need to need to make sure you keep looking out the window, so you can see what's happening with the marketplace, competitors and customers," says Brent Meyers, partner and the practice leader for Manufacturing & Consumer Products Consulting at Moss Adams. "If you just focus on production efficiency, you'll find ultimately that you are the best and lowest cost producer of something that no one wants to buy." More

E-learning designs: Don't underestimate learner overload
One of the challenges that plagues self-paced e-learning projects is deciding how much of a topic to cover at any given point during the program, especially when it comes to complex topics that you know should be covered in small pieces over time. The discussions are typical: "We need to cover this topic now or learners will not understand what comes next." "I know," goes the reply. "But if we cover it now, it will just overload people." And so the debate goes.More

Leading in the matrix: 7 ideas to cultivate the right skills
PM Hut
The sub-topic in recent research by global consulting firm Hay Group suggests the skills needed in effectively leading in matrixed environments (empathy, conflict management, influence and self-awareness) for those below senior management "proved to be scarce across Hay Group's database." If speed, adaptability, learning and the need to innovate are more than buzzwords and corporate clichés — in fact are the requirements for success in this fast-moving world — then building cultures, teams and people capable of succeeding in the matrix must be a priority.More

How to coach star CEOs
"For CEOs, there is no off-season," says Stephen Miles, an advisor to chief executive officers of top global corporations and founder and CEO of The Miles Group. "They need to constantly quarterback multiple constituencies as well as communicate effectively with their boards, and these interactions can challenge even the most talented corporate chiefs." Miles, who is brought in by boards to help refine leadership styles of sitting CEOs or assist in onboarding new chief executives, explains that feedback at the top can be elusive.More

Using a quantitative approach for optimizing the environment
IMF Blog
As the leader of a technology platform, service or organization, there are a number of ways to make decisions about how to improve the operation. Leaders of benchmarking practices can see, time after time, that a basis in quantitative metrics is the only way to create a sustainable practice of optimization. But how should this approach be formulated and maintained?More