ISPI Performance Digest
Dec. 11, 2012

Care and feeding of a high-performance team
Editor's note: Authors Roger Addison and Carol Haig are CPTS, ISPI Honorary Life Members and recipients of ISPI's Distinguished Service Award. Dr. Addison is also the recipient of the Thomas F. Gilbert Distinguished Professional Achievement and Geary Rummler Award for the Advancement of Performance Improvement. Both Addison and Haig are part of the faculty team for the Principles and Practices Institute offered prior to the ISPI Performance Improvement Conference.

Have you been privileged to observe a highly competent work team in action — or perhaps been a member of such a team? A team that managed the preparations for moving an art collection cross-country also offered a lesson in high performance, says Carol Haig.More

THE Performance Improvement Conference: Early bird deadline Dec. 14
International Society for Performance Improvement
Make plans now to attend THE Performance Improvement Conference 2013!
April 12-17, 2013
Silver Legacy Resort, Reno, Nev.More

The 9 words that cure meeting malaise
Human Resources iQ
"We have too many meetings! I have no time to do my work!" Have you heard your team say this? If so, you have meeting malaise. But there's a simple, nine-word cure for this illness. (Hint: It's all about setting boundaries.)More

Can text messages support learning?
Learning Solutions Magazine
Support for learners, particularly those identified as "at risk," is demonstrably valuable, but learner support provided beforehand tends to dissipate quickly, and ongoing methods can be onerous. Could a lighter weight intervention help? This study looked at using a common technology for reaching individuals — text messaging — to see if such a method could provide ongoing support in less intrusive ways. More

Research: How video games make people 'smarter, better, faster'
Business Insider
University of Geneva Professor and cognitive neuroscientist Dr. Daphne Bavelier gave a fascinating TED talk this summer in Switzerland on her research on brain science and video games. People automatically assume that video games, particularly action-filled shooting games, have a negative effect on the mind. Bavelier's lab actually puts those assumptions to the test. She found that those who play action games (in moderation!) react faster and can focus better. The research has fascinating implications for how we can improve and train our brains, learn and rehabilitate people. More

Improving performance by reconfiguring existing designs
British Medical Journal
Understanding and improving the relationship between people and their working environment can reduce the chance of errors, improve human performance and thus enhance the performance of the whole system. One way of achieving this is to train humans to better understand the environment that surrounds them. Another is to configure a better environment in the first place.More

6 reasons manufacturing is returning to North America
Lower transportation costs, competitive wages, technology and employee productivity have made North America a manufacturing destination. In a sign of this manufacturing renaissance, GE, one of the world's largest appliance manufacturers, gearing up its almost-dormant Louisville, Ky., facilities for new product development and production.More

Assumptions about performance
One of the core roles for human resources professionals is to work to optimize the performance of the people in the organization. How we go about doing this is influenced by our beliefs and assumptions about performance and what leads to great performance. One of the most commonly held assumptions about human performance is that it is evenly distributed — that there are as many people who are above average as there are people who are below average. More