ISPI Performance Digest
Dec. 13, 2011

Gaining from training
Hospitality Net
If you want to get the most out of the training you provide, you need to think about three important factors: the context, content and contribution of training.More

Register today for THE Performance Improvement Conference
International Society for Performance Improvement
ISPI celebrates its 50th anniversary in 2012, making THE Performance Improvement Conference 2012 a milestone event. Register by Dec. 16 to get the best pricing! Then join your colleagues April 20-23 at the Sheraton Centre Toronto in Ontario, Canada, for powerful education sessions and valuable networking opportunities. (Pre-conference programming will be held April 18-20.) Book your hotel and travel through ISPI for the best pricing.More

Confronting complexity
Achieving Business Excellence
Unnecessary complexity is costing the world's businesses billions, say the authors of a recent global study on the topic. Fortunately, there are a number of ways in which you can reduce complexity and reacquaint yourself with the benefits of simplicity.More

4 reasons to allow social media at work
HRM Today
Cisco launched its annual research project to track how technology is changing the workplace. Arguably, the most notable finding from the survey is data showing just how connected young people are to social media — so much they will often forgo a pay increase if it means keeping social media access or their choice of a smartphone device.More

HR competencies no longer should be a comfort blanket
The Malta Independent
Today, many researchers and leading practitioners believe HR professionals are failing to integrate business and commercial issues into their work and are lacking the capability to understand key business numbers and performance drivers. This year's Chartered Institute of Personnel and Development conference and exhibition called all HR professionals to become "more business savvy" and to have a deeper understanding of their business and situation.More

5 keys for developing talent in your organization
Leaders are responsible for developing the talent in their organizations. Yet, while many acknowledge its importance, few deliver the coaching and training at scale to develop their people.More

Finding and expanding the organizational sweet spot
Management Innovation eXchange
Increasing innovation and productivity requires finding the organizational sweet spot and expanding it. All firms have a sweet spot — where the formal and informal systems overlap and self-management rules. Engagement and performance peak there because activities are grounded in informal, evolving relationships and not organized by rank. More

Information underload
The Workers' Compensation poster is hung, the 2012 schedule of paid holidays is posted and employees get it — they must wash their hands before returning to work. Congratulations! You successfully executed what passes for internal communications in many organizations.More

OSHA issues new rules on investigating workplace violence
Business Management Daily
The federal Occupational Safety and Health Administration has issued its first written enforcement instructions regarding incidents of workplace violence. OSHA officials will use the directive to decide whether allegations of workplace violence warrant an investigation. It spells out procedures that compliance officers must follow when conducting workplace inspections.More

Why mistakes are your greatest untapped resource
From the late Steve Jobs to Sir James Dyson, successful entrepreneurs often say repeated failure is the best (and sometimes only) path to true innovation. But according to Wharton School professor Paul Schoemaker, breaking away from the negative stigma attached to mistakes, especially in the business world, is easier said than done.More