Communication Is Top Issue In Hotel Employee Engagement
from Hotels Magazine
The Cornell-Nanyang Institute of Hospitality Management (CNI) came together with Watson Wyatt, a global consulting firm focused on human capital and financial management, to host a Human Resource Roundtable in Singapore last week. The participants, who represented a plethora of hotel groups mooted issues of employee engagement. More

Use Market Share to Drive Your Business
from Hotel News Now
If one thing has become clear during this downturn, it is that there are some counterproductive practices in our industry. This relates in part to James Chappell's last article on HotelNewsNow.com (“Adapting to changes in the market”), in which he describes how often decisions are made with little knowledge of the real market picture, without effective checks and balances, and without recourse to one fundamental question: What impact did that have on my market share? More

NYSH&TA is bringing you Internet Marketing Webinars on 2 Separate Dates Thursday, June 11, 2009 Organic Search Engine Optimization 11:00 AM - 12:00 PM Intended Audience: General Managers, Hotel Owner/Operators, Sales and Marketing Directors, Webmasters Using the latest Internet Marketing tools and tricks, this webinar will provide specific items that will drive more traffic to your website…and ultimately to confirmed reservations. Presented with real life case studies, this workshop will cover everything you need to know to be highly competitive in your market. How the Search Engines rank websites (and what hotels can do to position themselves advantageously) Free vs. Paid Listings Local Search Engines Linking and Directory Enrollment (for the best visibility) Register Online (Register for each webinar separately) Thursday, June 18, 2009 Social Media/Networking and Web 2.0 11:00 AM - 12:00 PM Intended Audience: General Managers, Hotel Owner/Operators, Sales and Marketing Directors, Webmasters By discussing universal search as a major driver of these channels, this webinar will show what hotels need to do in order to get ahead. This session will break down into categories that all contain strong action items. User Generated Content (why it’s so important and how it can help a hotel) Online PR Blogs Personal Social Networks (Facebook, MySpace) Online Videos, Photo Sharing Register Online (Register for each webinar separately) Webinar Fee: $29.00 member / $59.00 non-member

The Smart Way to Travel
from NYSH&TA
Starting June 1, in order to get back into the United States from a trip, travelers will be required to produce a document that proves they are a U.S. citizen. This new requirement is part of the Intelligence Reform and Prevention Act of 2004 and the resulting Western Hemisphere Travel Initiative (WHTI). More