New York State Hospitality & Tourism Association Revamps Hospitality Headlines
With new technologies, knowledge and trends, the travel and lodging industry is constantly evolving. To that end, the New York State Hospitality & Tourism Association has partnered with MultiBriefs to enhance Hospitality Headlines, an e-mail resource providing comprehensive news briefings of the week’s top stories in the industry. This is your first issue of the new look weekly e-news.
Each edition of Hospitality Headlines contains articles gathered from an expansive list of sources, including The New York Times, USA Today, hospitalityNet, Hotel News Resource, and other leading industry publications. Delivered to the inboxes of NYSH&TA members only, Hospitality Headlines keeps subscribers abreast of topics that are relevant to the hospitality community.
Hospitality Headlines is a great way to keep informed. The electronic publication can be easily read in your office, home, or via your mobile phone or PDA. Archived issues can be accessed through a link on the NYSH&TA home page (www.nyshta.org).
Information Technology – A Source of Significant Savings
Over the past few years, hotels and hotel companies have rightly invested heavily in information technology. Often such investments bring higher operating costs. Demand is now slowing down for the first time in years. There may be opportunities to take out some of the IT fat that has accumulated. But beware. Many aspects of IT are critical to survival. How would you reduce IT costs in the short term without prejudicing the long term? More
Using Your Staff Effectively
When the economy is strong and demand is high, hotel sales can often be about up selling and serving the potential guests or groups' needs in creative (and hopefully) profitable ways. In times such as we are now facing with a global economic slowdown, hotel sales requires assertive and focused efforts on reaching the potential client who can be best served at the best price for all parties. Effective use of time is not necessarily about bundling more activities into every hour; but about achieving greater results in that hour because of doing the right thing. This use of time planning means working a "living" marketing plan that addresses both long and short term needs. More
Hotels Try to Adapt to Changing Market
Boom times for hoteliers pretty much ended a year ago. But the industry went into a real dive this past fall with occupancy rates dropping 6.5% in October and another 10% to 12% in November, estimates Smith Travel Research. "It's like someone has taken the punch bowl away," says Peter Yesawich, CEO of Y Partnership, and a travel industry consultant. More
See related article: Industry Execs Bracing for Worst (Lodging Hospitality)
Nominate your Co-worker, Boss or Property for the 2009 Stars of the Industry
Boost morale at your property while gaining statewide recognition. Visit www.nyshta.org to nominate online.
Hotel Lawyer with Some Solutions for Underwater Hotel Loans
What every hotel lender and hotel borrower needs to incorporate in order to increase value. Hotel lawyer, Jim Butler, provides insight on approaching distressed hotel loans. More
Four Ways to Prepare Employees for Crises
from Hotel News Now
Employees who undergo crisis management training are more likely to meet the challenges of a terrorist attack or other security concern, according to experts. The issue has received increased attention in the global hotel community since gunmen opened fire in two Mumbai hotels on November 26. In the days after the attack, many analysts attributed the cool-headed approach of hotel employees to the safe escape of guests at both the Taj Mahal Palace and Tower hotel and the Oberoi Trident complex. Whether or not those employees underwent formal crisis training has yet to be seen, but that doesn’t belie its importance, experts said. More
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