OMCA Report
May. 2, 2014

TIAO launches province-wide consultation on state of tourism industry
OMCA recently attended a meeting with the Tourism Industry Association of Ontario (TIAO) to discuss the launch of their province-wide consultation process that will result in a status update on the tourism sector and what we need most from the provincial government to support our industry. The consultation will focus on the 2009 study "Discovering Ontario: A Report on the Future of Tourism" which contained four broad strategies and twenty specific recommendations to rejuvenate the industry.More

Join us for our 44th Annual Golf Tournament, Aug. 19!
Registration is now open for the 44th Annual OMCA Golf Tournament, to be held on Tuesday, August 19 at Legends on the Niagara, Niagara Falls, ON. For more information or to register now, click here.

We encourage all interested members to register early, as we will be on the Battlefield course, which is capped at 150 golfers. All participants will be treated to a BBQ lunch and buffet dinner. Come out and meet new members, re-connect with familiar faces, or sign up to volunteer at the event. Exclusive sponsorship opportunities are available — contact Laura Huether at for more details. We hope to see you all there!More

Are you using our new logo on your website or promotional materials?
Back in 2012, OMCA unveiled a brand new company logo and brand statement to better suit our evolving membership base and association focus. We have noticed that a number of our members still have our old logo on their company websites and other promotional materials. If you need a copy of our new multi-coloured logo, please email us at — images can be provided in .GIF and hi-res .EPS versions. More

Bus operators ramp up PR battle
London Free Press
Yellow may be anything but mellow for Ontario Liberals in a much-anticipated spring election. The possibility that yellow school buses will dog Grits on the campaign trail, is very real, says the executive director of the Ontario Independent School Bus Operators Association. More

Report slams Ontario's 'outdated' system for tracking at-risk drivers
Global News
The Ontario government could have reduced the potential for catastrophic accidents involving drivers with medical problems if it had been more proactive in keeping tabs on at-risk drivers, watchdog Andre Marin said. His latest investigation found an "outdated" and confusing system for reporting and monitoring drivers with potentially unsafe medical conditions such as uncontrolled hypoglycemia, the ombudsman said. More

Good transit policy still bad politics in Ontario
Toronto Star
We want more transit, but we don't want to pay for it. We want fewer cars on the road, but don't support measures to reduce their use. We want to continue using our cars, but don't want to pay the real cost of driving them. For all of these reasons, don't expect the new provincial budget to lay out an effective transportation funding plan that will ease gridlock in the GTHA. It wouldn't be politically prudent.More

Supporting festival and events to attract more tourists
Canada Newswire
The Ontario Tourism Marketing Partnership Corporation (OTMPC) is pleased to announce 104 festivals and events across Ontario will receive almost $1.5 million in funding through the Tourism Event Marketing Program (TEMP) to support marketing efforts and attract more tourists. The successful recipients represent festivals and events that occur between April 1 and August 31, 2014. More

Ontario moving forward with high speed rail plans
Government of Ontario
Ontario is moving forward with plans for a high speed rail line that would connect London, Kitchener-Waterloo and Toronto to improve travel options, reduce travel times and support economic development. The province is committing to finalizing the business case and beginning an environmental assessment for the line by fall 2014. More

Dear tour operators, welcome to 2014 — online reviews drive bookings
Hostel and hotel owners have embraced platforms like TripAdvisor, Hostelworld, Hostelbookers, HolidayCheck, Zoover, Trustpilot, Facebook, Google+ and more recently OTAs like and In-destination activity operators understand it and have embraced platforms like TripAdvisor, Facebook, Google+ and more recently booking engines like Viator and GetYourGuide. However, multi-day tour operators haven't yet got it. More

Celebrating a lifetime of bus travel
The Chronicle Herald
I've loved buses ever since I was a child, whether the sleek long-distance Greyhound coaches that carried me across the continent twice in my much-travelled 20s, or municipal buses all over the world, from tiny trolleys to massive double-deckers. In a wild Christmas blizzard along Highway 401 near Kingston in 1974, our bus went off the road and was stuck for five hours. The driver shared his stash of pretzels, cookies and coffee, and we sang carols to the accompaniment of a passenger's guitar. More

5 hot apps for summer travel
By Archita Datta Majumdar
Industry experts have had a steady stream of positive forecasts this year in the travel industry — whether domestic or international, business or leisure. These figures will lead to other developments like more investment in travel and tourism, and more tech and mobile applications — in other words, more travel apps. So what are the travel apps that Americans will simply not be able to do without this year? Let's take a quick look at the latest roundups. More

Poll: Canadian women thought as some of world's most prolific solo travellers
The Huffington Post
Canadian women are leading the way when it comes to solo travel, according to a new online study. But that shouldn't be a surprise given the study's other results. As it turns out, Canadian women are already among the world's most avid travellers — inspiring other women looking to travel solo as well. More

Your Questions, Travel Industry Council of Ontario, TICO: Do I need insurance when I travel in Canada?
Toronto Star
With the summer months approaching, more Canadians are thinking about travel and are planning summer getaways to other provinces within Canada. With this in mind, the following question was received from a reader: We are wondering whether we need to purchase medical insurance as Canadians travelling within Canada or can we solely rely on the coverage we have with OHIP? More

mTrip launches a mobile solution for tour operators and travel agencies
mTrip has announced the launch of a new mobile solution for tour operators. A leader in the travel industry for award winning white label solutions and consumer travel apps, mTrip's latest offering targets the modern day needs of tour operators by improving customer satisfaction, visibility and relationships with their customers. More

MTO officers stop treating 'restricted use' defects as 'out-of-service' defects effective April 1st
As reported last December in OMCA Report, many years ago MTO created a list of various passenger-safety related bus equipment defects that, if discovered by an MTO officer during a facility visit or on-road inspection, results in the bus being placed into "restricted use." More

Need a tow? This info you'll want to know
Today's Trucking
There's some room for improvement in the towing industry in Ontario. There's a patchwork of regulation in the province, made up of 444 municipalities, most of which do not have towing regulations. (Even the handful that do, are not harmonized). More

Spot the losers and say 'no thanks'
By Anne Rose
Do you dread seeing a particular client's caller ID or email show up on your phone or inbox? I refuse to be so desperate for any kind of business that I will subject myself to rude, demeaning, demanding, nonstop complaining or simply unlikable clients. So I've learned over the years how to get more clients who delight me and fewer who stress me. Here are four quick tips for spotting the losers. More